Coggin Ford of Jacksonville

Great salesman Tommy I personally do not like to purchase vehicles but this was quick and easy. Tommy was very nice and patient. Happy with my purchase. Thank you. I personally do not like to purchase vehicles but this was quick and easy. Tommy was very nice and patient. Happy with my purchase. Thank you. More

Great vehicle and good experience Dakota really took care of us from start to finish in the purchase of a used Flex. Final paperwork took longer than it should have but that happens a Dakota really took care of us from start to finish in the purchase of a used Flex. Final paperwork took longer than it should have but that happens a lot of places. Good follow up after the sale as well. More

Considerate, through, timely. Advisor Ken Thompson and Mechanic John Wyatt of Coggin Ford Jacksonville Florida were the best!! Considerate, through, and timely. I will be back, and Advisor Ken Thompson and Mechanic John Wyatt of Coggin Ford Jacksonville Florida were the best!! Considerate, through, and timely. I will be back, and tell my family and friends. More

Well done Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were met. Franklin was very transparent through the process and delivered. They all worked as a team to make sure I was taken care of. Much appreciated. More

Excellent service and attention. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. More

Great Experience in Buying My Car Everyone I came in contact with was friendly and helpful. Rob was friendly and knowledgeable about the car I was interested in, and did not pressure m Everyone I came in contact with was friendly and helpful. Rob was friendly and knowledgeable about the car I was interested in, and did not pressure me to buy. He made the buying process super easy. Zac, the finance manager was very pleasant to work with and even found me a lower apr rate at another credit union to save me money on my loan! More

Service unacceptable My 2017 F-150 was.brought in for recall work due a problem with the B pillar. I also mentioned the oil light needed reset since there was only 700 (s My 2017 F-150 was.brought in for recall work due a problem with the B pillar. I also mentioned the oil light needed reset since there was only 700 (seven hundred) miles on the vehicle and light indicating an oil change was needed. After work was completed and I was driving the truck home, I noticed the oil light wasn't reset and the driver's seat belt boot wasn't reinstalled. More

A Good Salesman will Save the Deal We found that the dealership had a couple cars we liked. The first time we stopped by the online guy Andrew wasn't available and no other salesmen wou We found that the dealership had a couple cars we liked. The first time we stopped by the online guy Andrew wasn't available and no other salesmen would show us any cars. We left then 15 minutes before closing we decided to stop back by. This time a Salesman named Franklin showed us a car within our budget no haggling and made the deal happen. You choose the car a smart Salesman makes the deal work. Thank you Franklin More

Worst customer service Dealer refused to bring us to the finance manager and waited a long time to speak to the branch manager before walking out without being assisted. A Dealer refused to bring us to the finance manager and waited a long time to speak to the branch manager before walking out without being assisted. Awful customer service More