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Coggin Ford of Jacksonville
Jacksonville, FL
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 912 reviews
May 14, 2019
Great Customer Service Coggin Ford met all of our expectations. The customer service was great. Robert was pleasant to work with.Treated us great and gave us a great deal. Coggin Ford met all of our expectations. The customer service was great. Robert was pleasant to work with.Treated us great and gave us a great deal. More
by Art
Employees Worked With
Robert Andrews
May 13, 2019
Airbags Quick service replacing faulty recall airbags on my Ranger. Staff was polite and efficient. I am sure I will be back for oil changes etc Quick service replacing faulty recall airbags on my Ranger. Staff was polite and efficient. I am sure I will be back for oil changes etc More
by Ranger
Employees Worked With
Paul Horne, Alex Fox
April 26, 2019
Great car buying experience! From the moment I walked in the door until I walked out with my brand new car, it was honestly the Best new car buying experience I’ve ever had! The m From the moment I walked in the door until I walked out with my brand new car, it was honestly the Best new car buying experience I’ve ever had! The manager,salesman and finance were great people to work with! More
by PennyB
Employees Worked With
Brandon Fagan
April 23, 2019
New mustang Tommy Full at was amazing salesman . No games no back and forth. Best price first time out. Only bad thing was the we picked had an issue and instea Tommy Full at was amazing salesman . No games no back and forth. Best price first time out. Only bad thing was the we picked had an issue and instead of just taking it back they wanted to put it in the shop. We had to ask to switch out the car. We waited to do the paperwork the sales manager never changed the price of the Cecile in the system my wife caught it on the paperwork. More
by Rondel01
Employees Worked With
Tommy Fuller
April 11, 2019
Great sales team Easily the most professional and well run dealership in all of Jacksonville. They gave me a great deal on my trade with high quality inventory of new Easily the most professional and well run dealership in all of Jacksonville. They gave me a great deal on my trade with high quality inventory of new and used cars. I am recommending Coggin Ford as the first place to shop for new and used vehicles to everyone I know. Ernesto helped make the entire process seamless and I cannot thank them enough. 5 Stars! ?????????? More
by Lu343
Employees Worked With
Pat London, Ernesto Cordero
April 03, 2019
Best Service Went in for an oil change and was out in an hour. Chris my representative gave me a list of things to have fixed on my next visit. Best Service ever. Went in for an oil change and was out in an hour. Chris my representative gave me a list of things to have fixed on my next visit. Best Service ever. More
by Matthew4
Employees Worked With
Pat London, Ernesto Cordero, Tommy Fuller, Chris Lee
April 01, 2019
New car first service When I arrived for my appointment I had to wait 10 minutes before I was helped. Once I was helped I was told that I would have to wait between an hour When I arrived for my appointment I had to wait 10 minutes before I was helped. Once I was helped I was told that I would have to wait between an hour and an hour and a 1/2. The actual time was almost 2 hours. I asked about getting the car washed and was told it would just be a drive-through car wash. Where I purchased the truck I was told it would get washed and vacuumed and windows done. However Ciggin does not provide this service. When my car was turned over to me it had not been washed. The service rep who helped me was very kind and courteous. It was not in his control about the length of time it took me to wait. Perhaps it took so long because there were so many appointments scheduled at the same tim. I wouldn't imagine a tire rotation and an oil change should take an hour and a 1/2 or even almost 2 hours. More
by Noll,mary
Employees Worked With
I do not know his name
March 25, 2019
Zero minus one I rated this a one star because there was no zero. This whole fiasco began on march 7th. I dropped my car off for inspection because of the check engi I rated this a one star because there was no zero. This whole fiasco began on march 7th. I dropped my car off for inspection because of the check engine light and trouble accelerating. I was told it would be a two day repair which I authorized 1,500. I was offered a rental at their expense (which ended up totaling 450...originally presumed $60) which i opted to carry additional insurance (which ended up totaling 350...originally presumed $50). To make a long story short, 15 days later and more than $2,277 in billing after almost daily calls to the dealership regarding total price of repairs and NO RESPONSE AND VERY POOR BUSINESS ETIQUETTE, I was told it was my responsibility because they did not have the right parts and their employee was out sick. I will NEVER utilize this service center again and I will continue to tell everyone I know about the total unprofessional service received at Coggin Ford, Atlantive Blvd., Jacksonville, Florida. More
by Disgruntled
Employees Worked With
Pitts, Mitchell, McNair
March 22, 2019
Coggin Needed AC fix. I was told by another dealership that it would be double the cost just for an estimate for what to do. Ken at Coggin was very helpful. Needed AC fix. I was told by another dealership that it would be double the cost just for an estimate for what to do. Ken at Coggin was very helpful. Thanks a lot! Would highly recommend :) More
by Torvicks
Employees Worked With
Ken Thompson
March 18, 2019
Coggin Ford,s service shop is excellent My experience with the Service shop was a very significant reason that I chose to buy a new vehicle from the dealership. I have complete confidence th My experience with the Service shop was a very significant reason that I chose to buy a new vehicle from the dealership. I have complete confidence that I can rely on Coggin to help me get keep this vehicle running in tip-top shape for the years to come. More
by RalphPierre
Employees Worked With
Ken Thompson, Kevin White
