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Coggin Ford of Jacksonville
Jacksonville, FL
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 912 reviews
July 17, 2019
Service Department Ken Thompson was fantastic and such a pleasure to interact with in the service department. The team was busy today but managed to get myself and seve Ken Thompson was fantastic and such a pleasure to interact with in the service department. The team was busy today but managed to get myself and several others in and out in a timely fashion. Awesome job done by an awesome crew! More
by Tod Kilgore
Employees Worked With
Ken Thompson
July 16, 2019
Basic service performed. Went in for a basic service. Oil change, tire rotation, and check fluids. Service was prompt and courteous from beginning to finish. I was very please Went in for a basic service. Oil change, tire rotation, and check fluids. Service was prompt and courteous from beginning to finish. I was very pleased with the service. More
by Michael D.
Employees Worked With
Gilbert Galvan
July 12, 2019
Good experience Made appointment brought in my truck, they took it in on time and fixed my issue and was very polite and helpful over all had a very good experience Made appointment brought in my truck, they took it in on time and fixed my issue and was very polite and helpful over all had a very good experience with having to bring my truck into dealership for work on my truck. More
by Stephen G
Employees Worked With
( Terry Workman ) internal service adviser
July 08, 2019
Wasted day Took my 2015 Ford for a required service safety recall. Waited 5 hours no service was performed and no one advised me on the status of my vehicle. Re Took my 2015 Ford for a required service safety recall. Waited 5 hours no service was performed and no one advised me on the status of my vehicle. Recall needed service was not performed. Bad service all around. No follow up. More
by Jim Long
Employees Worked With
Gamble Pitts
July 06, 2019
Biggest mistake ever Bought our explorer from Coggin. The buying process was fine. There were issues with the car early on and the service we received was awful. Brought t Bought our explorer from Coggin. The buying process was fine. There were issues with the car early on and the service we received was awful. Brought the car in 4 times for the same issue. Service advisor never drove the car to see exactly what was going on with it. We waited for about 45 minutes for the service manager to test drive the car last time we took the car in, finally gave up and left. We took it to a different dealer and they figured it out instantly. We will never buy or get service there again! More
by Cajun50
Employees Worked With
Ken Thompson
July 03, 2019
Lease experience Great transaction. Almost casual. Any questions were answered quickly and honestly. Kevin and Rob make an excellent team. Best auto purchase ever. Mr Great transaction. Almost casual. Any questions were answered quickly and honestly. Kevin and Rob make an excellent team. Best auto purchase ever. Mr. Ed Bozman More
by Rd
Employees Worked With
Kevin in finance, Robert Andrews
June 28, 2019
Great experience. Kent was very professional and did a great job from start to finish. I would recommend this dealership and Kent Thompson very highly. Couldn’t have be Kent was very professional and did a great job from start to finish. I would recommend this dealership and Kent Thompson very highly. Couldn’t have been more happy with the visit. More
by Car
Employees Worked With
Kent Thompson
June 21, 2019
Reliable Service, Helpful Professional Staff. Coggin Ford Regency/Atlantic Boulevard is my new preferred dealer for service on my 2006 Ford F150. Have had several good experiences there, have foun Coggin Ford Regency/Atlantic Boulevard is my new preferred dealer for service on my 2006 Ford F150. Have had several good experiences there, have found online appointments to be easy & efficient to make. Service staff are helpful & professional. I usually wait during service, have found the customer waiting area pleasant, and several places to eat or visit within walking distance while waiting. Happy to have found Coggin Ford as my new service provider. More
by john McC-
Employees Worked With
David Gaines, Terry Workman
June 21, 2019
No sense of communication from anyone. Before making people sign a contract on a vehicle you should confirm that they are approved with the interest and payments that you quoted when you ma Before making people sign a contract on a vehicle you should confirm that they are approved with the interest and payments that you quoted when you made me sign first set of paperwork, to only have to come back and resign with a different interest rate and monthly payments. Then tell me Im locked in a contract already from first contract. So now I have no choice but to sign second contract. More
by Kelly
Employees Worked With
Darlene? I think was her name, Brandon Fagan
June 20, 2019
Front tire Who knew that tires have their own computers? Coggins Ford, took two or three days, but finally figured out what was causing my car to do 360 degree t Who knew that tires have their own computers? Coggins Ford, took two or three days, but finally figured out what was causing my car to do 360 degree turns when brakes were applied. Very disconcerting in the middle of a four land hiway. They did a wonderful job and hasn’t had any more problems. More
by Pass47
Employees Worked With
I don’t remember the people that worked on vehicle.
