Coggin Ford of Jacksonville
Jacksonville, FL
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car would not start Quickly determine battery was bad and the starter was loose. Replaced the battery and secured the starter. Took them less than an hour to repair and i Quickly determine battery was bad and the starter was loose. Replaced the battery and secured the starter. Took them less than an hour to repair and it was late in the day. More
Pleasant visit I had a pleasant visit in the waiting room waiting on my vehicle service. Also my service advisor Gamble Pitts was very friendly and professional. I had a pleasant visit in the waiting room waiting on my vehicle service. Also my service advisor Gamble Pitts was very friendly and professional. More
Car broke down My car broke down right before the hurricane that was suppose to hit and due to that they were behind. I got it towed to them on a Friday afternoon, t My car broke down right before the hurricane that was suppose to hit and due to that they were behind. I got it towed to them on a Friday afternoon, they called when it got there and told me it may not be until Tuesday that they look at it but he would call Monday and let me know. When he called Monday I was given great news that my car was ready for pick up. They were very nice and answered all the questions I had. I would recommend going to this dealership 100%. All I can say is thank you for everything! More
Irritated Have had my 2016 vehicle serviced here since purchase. At last visit for a recall was informed my brakes needed to be replaced along with the rotors a Have had my 2016 vehicle serviced here since purchase. At last visit for a recall was informed my brakes needed to be replaced along with the rotors as the pads had got too thin. Since they are the ones that have checked it and rotated the tires I should have been told the pads needed to be replaced before they caused problems with the rotors causing a lot more expensive repair. More
Coggin Dearler I have been doing business with Coggin Dealership's for several years now. Rick Hoening is awesome to work with. If you have to leave a message he g I have been doing business with Coggin Dealership's for several years now. Rick Hoening is awesome to work with. If you have to leave a message he gets back with you and he responds to emails quickly with answers to any of my questions or concerns. More
Maurice does an excellent job!! Maurice Mulin is an excellent service adviser. He is honest and straight forward and we will continue to use Coggin Ford in the future! The work you Maurice Mulin is an excellent service adviser. He is honest and straight forward and we will continue to use Coggin Ford in the future! The work you do isn't bad either!! LOL More
Very satisfied with Kenny Kenny is very professional and helpful. He is also friendly and a pleasure to work with. Great customer service! Also, the waiting room is comforta Kenny is very professional and helpful. He is also friendly and a pleasure to work with. Great customer service! Also, the waiting room is comfortable and relaxing. Thank you!! More
Great experience!!!!!! I had a problem with my car and they fixed it. I had had the same problem 5 months ago and they said that it could be a defective part. The best situa I had a problem with my car and they fixed it. I had had the same problem 5 months ago and they said that it could be a defective part. The best situation is they stood by the warranty and Terry was the best. No charge!!! Great companies stand behind their work and they did!!! Thank you!!! Earl More
Ken Thompson is bu far the best tech ever Ken Thompson is always the tech I request he has been a great help every time I come in...great customers service level always keeps me posted on prog Ken Thompson is always the tech I request he has been a great help every time I come in...great customers service level always keeps me posted on progress of work being done More
Services Great customer services and the Rep was very knowledgeable. The Rep helped me and got me out and a good time. He answer all of my questions Great customer services and the Rep was very knowledgeable. The Rep helped me and got me out and a good time. He answer all of my questions More