Coggin Ford of Jacksonville

I had airbag recall on my mustang. Gilbert was my contact, very pleasant and provided great customer service. He made very accommodating arrangements to take me back home so I did not have to wait on contact, very pleasant and provided great customer service. He made very accommodating arrangements to take me back home so I did not have to wait on the repair. Texted me a few hours later to say my car was ready and my ride back there was on the way. I’m one very satisfied customer!!!! More

Great Service Service department was able to work my vehicle into their busy schedule and service my vehicle last minute. I greatly appreciete it. Great Job Service Service department was able to work my vehicle into their busy schedule and service my vehicle last minute. I greatly appreciete it. Great Job Service Department. More

Improve in the service comparing with my last visit 4 months ago I noticed that new GM is running the facilities now you can tell that Good for Coggin ford months ago I noticed that new GM is running the facilities now you can tell that Good for Coggin ford More

Gamble was awesome in scheduling my appointment. He stopped was he was doing when I walked in to assist in my needs. I was able to get a same day appointment. The only issue was due to the shop being stopped was he was doing when I walked in to assist in my needs. I was able to get a same day appointment. The only issue was due to the shop being so busy it took a bit longer than my scheduled appointment time to get my vehicle serviced. I was greatly satisfied that my issue was resolved on the first visit. Thank you so much Famvle and Coggin Ford. More

Courteous, helpful, pleasant, reasonably priced I walked in mid-afternoon without an appointment to get a dead battery replaced. They were so pleasant and helpful and had me on my way in about 60 mi I walked in mid-afternoon without an appointment to get a dead battery replaced. They were so pleasant and helpful and had me on my way in about 60 minutes. And the battery was about the same price as the local auto supply store. Thank you, Coggin Ford! More

Not impressed. The cashier was the only one who greeted me. Upon completion of the service, Gilberto did not go over the service ticket with me. me. Upon completion of the service, Gilberto did not go over the service ticket with me. More

Gamble Pitts did an excellent job. There was a bit of a longer wait than anticipated for the oil change to be completed, but the delay was certainly outside of Gamble's control. Gambl There was a bit of a longer wait than anticipated for the oil change to be completed, but the delay was certainly outside of Gamble's control. Gamble made it right by me - when I return for service for my Honda Civic and Ford Mustang in the near future, I hope that Gamble can be assigned as the Service Advisor for my cars. I give him 5 stars for his assistance. More

Ford F-150 pu I have been totally dissatisfied with Coggin Ford service quality since 2013. I will not be returning. I have continually had to return for ac problem I have been totally dissatisfied with Coggin Ford service quality since 2013. I will not be returning. I have continually had to return for ac problems and headlights. Have never been happy More

Horrible! I waited 3 hours in the waiting room to have them tell me they hadn’t started on my oil change. Disappointed in all them tell me they hadn’t started on my oil change. Disappointed in all More

Honest and Customer Service Excellence Since moving to JAX, I have had all my Mustang service done @ Coggin Ford. Quality +. Now a purchase, same care and service. Coggin Ford is where you Since moving to JAX, I have had all my Mustang service done @ Coggin Ford. Quality +. Now a purchase, same care and service. Coggin Ford is where you should shop for an auto More