Coggin Ford of Jacksonville

Top Notch Service. Ernesto got my wife into what she was looking for and Pat the numbers to where we wanted them!!! Job Well Done looking for and Pat the numbers to where we wanted them!!! Job Well Done More

I brought my vehicle in for an oil change. My appointment was at 2pm. I arrived ten minutes early. The vehicle sat outside service until just after 3pm. It was not until 4:39 that they completed the inspe was at 2pm. I arrived ten minutes early. The vehicle sat outside service until just after 3pm. It was not until 4:39 that they completed the inspection. It took 2 hours and 39 minutes for them to even complete the initial inspection. The vehicle was not ready until 10 after five. Three hours and ten minutes for an oil change with an appointment. Completely unacceptable. All employees were very pleasant and no noted issues with the work completed. More

Great place to take my Ford Fusion. Quick service without an appointment and they even fixed a recall that i forgot about. Will make them my permanent place for my Ford. Thanks Coggin an appointment and they even fixed a recall that i forgot about. Will make them my permanent place for my Ford. Thanks Coggin More

Excellent service great follow up, explained features well, worked with me on price. Brandon was excellent, Pat was willing to give a little on the price, overall exper great follow up, explained features well, worked with me on price. Brandon was excellent, Pat was willing to give a little on the price, overall experience was very good More

Overall outstanding, my liason Terry went above and beyond. Great customer service. Member went out of her way to look up an old recall that was never done and found it was still covered and saved me a lot of m Great customer service. Member went out of her way to look up an old recall that was never done and found it was still covered and saved me a lot of money. More

Awesome service and Wonderful service advisors. They honored my 10% discount for booking service online even though the coupon didn’t save along with my booking. honored my 10% discount for booking service online even though the coupon didn’t save along with my booking. More

I recently brought my mustang in for service and an ongoing issue with my Sync satellite antennae. Ken Thompson is great. He kept me informed along the way as he learned things, set up an appointment ongoing issue with my Sync satellite antennae. Ken Thompson is great. He kept me informed along the way as he learned things, set up an appointment to fix the satellite only when it was necessary so I was only in a loaner car for a day, which is great because I love my convertible mustang! I will always be selecting Ken as my service agent in the future! 5 stars!! More

Wonderful The staff was very wonderful there. Everyone was upbeat and had a positive attitude. Kevin White was the salesperson I dealt with from the beginning The staff was very wonderful there. Everyone was upbeat and had a positive attitude. Kevin White was the salesperson I dealt with from the beginning to the end. He made me feel at home. He had an answer for every question I asked him. Plus he's been working for Ford since 1994. More

Ken Thompson in service was excellent. He properly communicated with me and made my service experience great. I will not hesitate to return and recommend your service to others. communicated with me and made my service experience great. I will not hesitate to return and recommend your service to others. More

Very friendly very knowledgable and pressure free environment. The dealership from top down is customer centered and desire that you walk out highly satisfied. Staff was very understanding and had my environment. The dealership from top down is customer centered and desire that you walk out highly satisfied. Staff was very understanding and had my desires and concerns ahead of making a sale. I will for sure recommend them to anybody I know in the market for a car or truck. More