Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coggin Ford of Jacksonville
Jacksonville, FL
929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 929 reviews
January 17, 2020
Great friendly staff from Sales to Finance! Would recommend to family and friends. We bought a used car we are very pleased with. Can’t say enough good things! recommend to family and friends. We bought a used car we are very pleased with. Can’t say enough good things! More
by Peytonla1202
Employees Worked With
Ohochan
January 13, 2020
The service dept. is always great and the advisor Ken Thompson keeps me informed of the amount of time and helps with any issues that may arise. The new manager Boyd Zimmer is great as well. Thompson keeps me informed of the amount of time and helps with any issues that may arise. The new manager Boyd Zimmer is great as well. More
by ghanson
Employees Worked With
Paul Horne
January 13, 2020
Impressed with salesman (Brandon) with no high pressure sales tactics. It was a pleasure doing business with Coggin Ford on Atlantic BLVD. I would recommend Coggin Ford to my friends. sales tactics. It was a pleasure doing business with Coggin Ford on Atlantic BLVD. I would recommend Coggin Ford to my friends. More
by Bowlife
Employees Worked With
Brandon
January 06, 2020
OIL Change, gas cap flap renewal I always get great service at Coggin Ford. Gamble Pitts gave great customer service, this time as he always does! Goes out of his way to ensure that y I always get great service at Coggin Ford. Gamble Pitts gave great customer service, this time as he always does! Goes out of his way to ensure that you are completely satisfied with the service. More
by carlstenstrom
Employees Worked With
Gamble Pitts
January 06, 2020
Unacceptable service The place was like a zoo. I had an appointment for an oil change, tire rotation which was to include a car wash which once again was not done and took The place was like a zoo. I had an appointment for an oil change, tire rotation which was to include a car wash which once again was not done and took over two hours. I had signed up online and was supposed to be getting the $29.95 special but when I got ready to finally check out, they tried to charge me over $50.00. I did get the bill reduced by $10.00. It is totally unacceptable when I had an appointment to have to wait this long. More
by elainefraser
Employees Worked With
Gamble
January 06, 2020
Kevin was great, great truck thank you.Finance Kevin was Kevin was great, great truck thank you. Finance Kevin was great as well. The whole transaction was a nice experience. Thank you guys agin awesome Kevin was great, great truck thank you. Finance Kevin was great as well. The whole transaction was a nice experience. Thank you guys agin awesome More
by Morrisron07
Employees Worked With
Kevin White
January 03, 2020
Engine oil leak after oil change at 10K.. 2018 Explorer. Oil changed at 17k. Minor oil leak still exists. Tech did not reset oil life system. Oil leak appears to be at filter housing or oil pan plug. Possi Oil changed at 17k. Minor oil leak still exists. Tech did not reset oil life system. Oil leak appears to be at filter housing or oil pan plug. Possibly crimped, over torqued seal. Dye applied to oil system at December 17, 2019 visit per Kendall the Service Advisor. More
by Bonus627
Employees Worked With
Service Advisor Kendall
January 03, 2020
Always a pleasure to have my vehicle serviced at Coggin. Gamble Pitts is my service manager, he always takes time for me. Excellence service. 5 stars. Gamble Pitts is my service manager, he always takes time for me. Excellence service. 5 stars. More
by tfinster55
Employees Worked With
Gamble Pitts
January 01, 2020
Go to Duval Ford instead. Repeatedly overcharged for very poor service. When I pointed out that I was being charged more than the advertised rate the response was "We're stil Repeatedly overcharged for very poor service. When I pointed out that I was being charged more than the advertised rate the response was "We're still cheaper than most." This happened twice for the same job after it had to be redone. You still have to charge what you advertise. Go to Duval Ford instead. It's a drive but they're honest and appreciative. More
by CogginBites
Employees Worked With
Phht
