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Coggin Ford of Jacksonville
Jacksonville, FL
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 912 reviews
January 03, 2020
Engine oil leak after oil change at 10K.. 2018 Explorer. Oil changed at 17k. Minor oil leak still exists. Tech did not reset oil life system. Oil leak appears to be at filter housing or oil pan plug. Possi Oil changed at 17k. Minor oil leak still exists. Tech did not reset oil life system. Oil leak appears to be at filter housing or oil pan plug. Possibly crimped, over torqued seal. Dye applied to oil system at December 17, 2019 visit per Kendall the Service Advisor. More
by Bonus627
Employees Worked With
Service Advisor Kendall
January 03, 2020
Always a pleasure to have my vehicle serviced at Coggin. Gamble Pitts is my service manager, he always takes time for me. Excellence service. 5 stars. Gamble Pitts is my service manager, he always takes time for me. Excellence service. 5 stars. More
by tfinster55
Employees Worked With
Gamble Pitts
January 01, 2020
Go to Duval Ford instead. Repeatedly overcharged for very poor service. When I pointed out that I was being charged more than the advertised rate the response was "We're stil Repeatedly overcharged for very poor service. When I pointed out that I was being charged more than the advertised rate the response was "We're still cheaper than most." This happened twice for the same job after it had to be redone. You still have to charge what you advertise. Go to Duval Ford instead. It's a drive but they're honest and appreciative. More
by CogginBites
Employees Worked With
Phht
December 31, 2019
it went well easy no problems, service department took care of all of my concerns. explained everything that was accomplished. Made me feel confident in work perfo easy no problems, service department took care of all of my concerns. explained everything that was accomplished. Made me feel confident in work performed on my vehicle. More
by bigtommy55
Employees Worked With
Thompson, Ken
December 30, 2019
Outstanding Dealership I have been dealing with this dealership for 15 years and can recommend them highly. I have purchased four new cars and one used car from this compan I have been dealing with this dealership for 15 years and can recommend them highly. I have purchased four new cars and one used car from this company. I use their service department almost all the time. I am a highly satisfied customer. More
by FordFan
Employees Worked With
Ken Thompson, Herman Apel
December 29, 2019
Finally followed through on their promise The dealership finally completed the promised repair of the dashboard. Looks okay. Took a day longer than promised. Provided a rental car at minimal c The dealership finally completed the promised repair of the dashboard. Looks okay. Took a day longer than promised. Provided a rental car at minimal cost to us. This repair had to be sent out. There was no follow up after the car was returned. This dealership sends these kind of repairs to the commercial repair center which is a little odd. Just doesn’t seem to be the right fit for a private vehicle. I have another repair coming up so we will see how that goes since it is covered by our warranty we purchased....I would say that at this time I’m a skeptic re how well this next one will go. More
by geolemke
Employees Worked With
Mo
December 25, 2019
My experience buying my new car was very pleasant. No pressure from the salesman . Eddie made me very comfortable. I will do business with them again. pressure from the salesman . Eddie made me very comfortable. I will do business with them again. More
by Wiseowl
Employees Worked With
Eddie (last name unknown) Darlene Tomline
December 23, 2019
My Mustang was services in a timely manner.consifering the volume of vehicles at the location that required service. Thank you for a great visit. the volume of vehicles at the location that required service. Thank you for a great visit. More
by Stang
Employees Worked With
Ken Thompson
December 23, 2019
This is the place for great service and the most helpful team in jax. They are very knowledgeable about their product and services. Thank you for all you do! team in jax. They are very knowledgeable about their product and services. Thank you for all you do! More
by Tilingo65
Employees Worked With
Gamble Pitts
December 23, 2019
Gamble Pitts. Always make servicing your car very exciting and fast even without an appointment. Love Coggin Ford. Merry Christmas to you all. Can count exciting and fast even without an appointment. Love Coggin Ford. Merry Christmas to you all. Can count More
by Grgmaanu72
Employees Worked With
Gamble Pitts, Pat London
