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Coggin Ford of Jacksonville
Jacksonville, FL
915 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 915 reviews
February 15, 2020
I got a great used truck Financing was not very good. after having the truck a couple days the only financing i could get because of the trucks age with low miles , could not Financing was not very good. after having the truck a couple days the only financing i could get because of the trucks age with low miles , could not have been worse. Other then that i love the truck More
by llp51shots
Employees Worked With
Pat London, Ernesto Cordero
February 13, 2020
AMAZING car buying experience!!! Very courteous staff and the deal I received for my Mustang was GREAT!!! Not pressure sales and fantastic selection! If you’re looking for a vehicle...go to Coggin Ford of Ja the deal I received for my Mustang was GREAT!!! Not pressure sales and fantastic selection! If you’re looking for a vehicle...go to Coggin Ford of Jacksonville!👍🏻 More
by NavyNative
Employees Worked With
Ernesto Cordero, Zach Morgan
February 12, 2020
Solved my problem again. I brought my 2006 Mustang in for a safety issue. The car was immediately taken back into the service area and I given an appraisal as to what they I brought my 2006 Mustang in for a safety issue. The car was immediately taken back into the service area and I given an appraisal as to what they thought the problem was. the issue was resolved in a very short period and I was back on the road. More
by delongmuir
Employees Worked With
I don't recall her name, but she was the only female service rep I saw.
February 10, 2020
Got a text message to schedule my recall I came in and the parts we're not available for the after my truck was in the shop all day. I am not sure why I drove all the way from St Augustine to Arlingt the parts we're not available for the after my truck was in the shop all day. I am not sure why I drove all the way from St Augustine to Arlington when the part was not in? I could not get a service advisor to call me back. I was informed by the service desk that only my service advisor who was off could help me or tell me the status of my vehicle? This was the second time I took my vehicle to have the recall completed. Looks like I will be back for a third time very frustrated! I asked to speak to a service manager got put to voice mail and never got a return call. I actually thought if I purchased a vehicle from this dealership I would get good service? More
by johnsgamJohm S.
Employees Worked With
Pat London, Paul Horne, Nagy Waziry
February 10, 2020
System glitch caused delay for my shuttle service pick up but, besides that everything went very well. They troubleshooted ongoing problem with bad odor inside the cab and performed brake system update. but, besides that everything went very well. They troubleshooted ongoing problem with bad odor inside the cab and performed brake system update. Thank you! More
by Artem Solonsky
Employees Worked With
Tommy Fuller
February 08, 2020
Excellent I had a great experience and I love my new aFord Explorer. It has lots of new technology and I’m excited to drive it everyday. It’s so much more com I had a great experience and I love my new aFord Explorer. It has lots of new technology and I’m excited to drive it everyday. It’s so much more comfortable than my Envision was! More
by cstophel
Employees Worked With
Ernesto Cordero
February 04, 2020
Very disappointed with customer service this time. Dropped my vehicle off first thing in the morning and never recieved an update or courtesy call related to issue they were checking. When I finally Dropped my vehicle off first thing in the morning and never recieved an update or courtesy call related to issue they were checking. When I finally got a hold of some one the next morning he became argumentative with me as I wad trying to figure out what was going on. I've gone here before but this visit was way below expectations More
by porelli23
Employees Worked With
Not sure as my service rep. Never called me
