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Coggin Ford of Jacksonville

Jacksonville, FL

3.8
912 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 912 reviews

March 06, 2020

Consummate professionals The service professionals at Coggins Ford, starting with Terri Workman, flawlessly managed my expectations and completed the preventative maintenance More

by Platinum Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Workman
Mar 09, 2020 -

Coggin Ford of Jacksonville responded

Platinum Man, thank you again for taking the time to let us know how we did!

March 06, 2020

Gamble at Regency is the best.... fast and quick. And made sure I got to car 🚗❤️❤️ Service department.... Great service shall be back. Keep up the good work More

by parkerartavia86
Recommend Dealer
Yes
Employees Worked With
Gamble
Mar 09, 2020 -

Coggin Ford of Jacksonville responded

Hello parkerartavia86, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 05, 2020

Came in to Coggin Ford in Jax for my F-150’s first oil change. Rob told me that the crew would be done in about an hour, so I waited in their lounge. I received two progress reports via text while I waite More

by J.D.
Recommend Dealer
Yes
Employees Worked With
Rob Spiewak
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

J.D., we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 05, 2020

I appreciate the help from everyone at Coggin Ford they were outstanding but to have my truck break after 62 miles and still be sitting in the repair shop is a shame you should’ve offered me a new truck to More

by Steve
Recommend Dealer
No
Employees Worked With
Zach Morgan
May 09, 2020 -

Coggin Ford of Jacksonville responded

Hello Steve, and thank you for your honest feedback. I am very sorry to hear that you are disappointed with the vehicle purchased from our dealership. We take all customers concerns very seriously and would like the opportunity to discuss your situation with you in greater detail. If you would, please contact me at your earliest convenience. Thank you. Frank Brothers, General Manager, 904-567-3954

February 26, 2020

The service was very good. Got an appointment easily. Only gave 4 stars because they didn't have the part (my van needed) in stock & had to order it to arrive 2 business days later. More

by pat.hotshoe
Recommend Dealer
Yes
Employees Worked With
Terri @ Coggin Ford
Feb 28, 2020 -

Coggin Ford of Jacksonville responded

Hello pat.hotshoe, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 26, 2020

Great salesperson Zach Morgan was a pleasure to work with. He is very knowledgeable and has a very friendly, low pressure manner which provided me with a great car-buy More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Morgan
Feb 28, 2020 -

Coggin Ford of Jacksonville responded

Hi Tim, thanks so much for rating us so high! Be safe on the road!

February 16, 2020

Issues with vehicle !st week driving truck had to bring it back because of vibration in front end A month after driving truck started making noises took it to a mechanic More

by artemusjohnson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
brian or brandon
Apr 17, 2020 -

Coggin Ford of Jacksonville responded

Hi, thank you for taking the time to rate us! You really made our day today.

February 15, 2020

I got a great used truck Financing was not very good. after having the truck a couple days the only financing i could get because of the trucks age with low miles , could not More

by llp51shots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat London, Ernesto Cordero
Feb 19, 2020 -

Coggin Ford of Jacksonville responded

Hello, and we appreciate your review. We take pride in being honest and straightforward with our customers to maintain a trustworthy relationship here at our dealership. There are many factors that contribute to the pricing and financing of a vehicle, and everyone’s situation is different. We work our hardest to take care of our customers; getting them great deals and lowest financing possible. Please feel free to contact me at your convenience if you have any questions. Nagy Waziry, General Manager, 904-567-3954

February 13, 2020

AMAZING car buying experience!!! Very courteous staff and the deal I received for my Mustang was GREAT!!! Not pressure sales and fantastic selection! If you’re looking for a vehicle...go to Coggin Ford of Ja More

by NavyNative
Recommend Dealer
Yes
Employees Worked With
Ernesto Cordero, Zach Morgan
Feb 14, 2020 -

Coggin Ford of Jacksonville responded

:-) Wow! Thank you for rating us so many stars!

February 12, 2020

Solved my problem again. I brought my 2006 Mustang in for a safety issue. The car was immediately taken back into the service area and I given an appraisal as to what they More

by delongmuir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall her name, but she was the only female service rep I saw.
Feb 13, 2020 -

Coggin Ford of Jacksonville responded

delongmuir, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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