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Coggin Ford of Jacksonville

Jacksonville, FL

4.2
929 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 929 reviews

March 20, 2020

I loved the experience at coggin! Went and bought my first car thanks too jerry! I’ll definitely recommend to all friends and family too shop at this one location More

by cheyennelarue
Recommend Dealer
Yes
Employees Worked With
Jerry Bennett
Mar 23, 2020 -

Coggin Ford of Jacksonville responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 19, 2020

Very pleased with the service and recommended service needs from Ken Thompson. Very professional and I will continue doing business with this organization. Thank you. More

by rb13
Recommend Dealer
Yes
Employees Worked With
Ken Thompson, Paul Horne
Mar 21, 2020 -

Coggin Ford of Jacksonville responded

Thank you rb13! We hope to be of service to you again!

March 18, 2020

Awesome staff and financial manager! Store managers and sales staff were awesome in every way. I loved the financial manager, she is the most greatest person ever! Hugs Josh & Darlene :) More

by rollo1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Store Managers and Darlene Tomline, Josh Driscoll
Mar 19, 2020 -

Coggin Ford of Jacksonville responded

Thanks for the great rating! We are always happy to help!

March 18, 2020

pleasant Quiet, relaxing, to the point, no unnecessary work. I was given plenty of time to make my decisions on the things that had to be done. Good experien More

by paul_mcpherson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Spiewak
Mar 19, 2020 -

Coggin Ford of Jacksonville responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 17, 2020

Overall excellent experience, Gary is an outstanding sales consultant. He took his time to explain every step and was very knowledgeable about his product. He also delivered my new vehicle with great ca More

by Operator
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

March 17, 2020

Service Dept Ken always gives me exceptional customer service, I will continue to bring my car to him for service. Thanks Ken for keeping my car in good working or More

by tfrasqueri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Mar 19, 2020 -

Coggin Ford of Jacksonville responded

tfrasqueri, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 14, 2020

Mr. Todd is the BESSSSST!!!!!! He saved me $2000. Wow he’s the best. Hands down. So helpful. Thank you Mr. Todd. I really appreciate you. More

by kwan_harvey
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 17, 2020 -

Coggin Ford of Jacksonville responded

:-) Wow! Thank you for rating us so many stars!

March 13, 2020

Brought new Ford F-150 in for a recall got an oil change instead and now my truck is leaking oil and they curb checked my rim. Last time they broke my passenger side mirror. More

by othelo504
Recommend Dealer
No
Employees Worked With
Paul Horne
May 09, 2020 -

Coggin Ford of Jacksonville responded

It is disappointing to hear of your negative experience with our team. Please contact me at your earliest convenience at (904) 567-3954 so that we may ensure your experiences with our dealership are more pleasant moving forward. Frank Brothers, General Manager

March 13, 2020

Excellent customer service, they got my car into the service bay and out extremely fast. The service associate was extremely knowledgeable and curtious. The lounge was clean and had hot fresh coffee ava More

by trich106
Recommend Dealer
Yes
Employees Worked With
Gamble Pitts
Mar 17, 2020 -

Coggin Ford of Jacksonville responded

Hi trich106, thanks so much for rating us so high! Be safe on the road!

March 13, 2020

Gamble was great! Very personable and understanding. I forgot my kid’s toy at home and Rob came thru with a toy car! Great team work and same for the atmosphere. Would definitely recommend. More

by Samuel
Recommend Dealer
Yes
Employees Worked With
Gamble Pitts, Rob
Mar 17, 2020 -

Coggin Ford of Jacksonville responded

Samuel, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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