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Coggin Ford of Jacksonville

Jacksonville, FL

3.8
915 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 915 reviews

March 11, 2020

Ken provided excellent service and called me numerous times to keep me in the loop with the services I had scheduled. I would highly recommend this service center. More

by Ibanezrg7
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 13, 2020 -

Coggin Ford of Jacksonville responded

Hi, thank you for your review! Happy motoring!

March 10, 2020

Not pleasing No organization took 45 minutes to find my key and still the work was done improperly. Tie wraps are not fords SOP to install replacement parts but it More

by eric.boyer1827
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Andrews
May 09, 2020 -

Coggin Ford of Jacksonville responded

Thank you for taking the time to write a review of our dealership. I am disappointed to hear that you were not satisfied with the work our service team provided. Please contact me at your earliest convenience, in an effort to resolve this situation and regain your trust in the Coggin Ford Jacksonville family. Frank Brothers, General Manager, 904-567-3954

March 07, 2020

2019 ford ranger Easy to work with friendly staff, good selection of vehicles, all involved seemed very knowledgeable, and willing to do whatever to close the deal, ov More

by rokeefe1957
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin White
Mar 09, 2020 -

Coggin Ford of Jacksonville responded

Hi, we are delighted to see this rating! Have a great day!

March 06, 2020

Consummate professionals The service professionals at Coggins Ford, starting with Terri Workman, flawlessly managed my expectations and completed the preventative maintenance More

by Platinum Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Workman
Mar 09, 2020 -

Coggin Ford of Jacksonville responded

Platinum Man, thank you again for taking the time to let us know how we did!

March 06, 2020

Gamble at Regency is the best.... fast and quick. And made sure I got to car 🚗❤️❤️ Service department.... Great service shall be back. Keep up the good work More

by parkerartavia86
Recommend Dealer
Yes
Employees Worked With
Gamble
Mar 09, 2020 -

Coggin Ford of Jacksonville responded

Hello parkerartavia86, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 05, 2020

Came in to Coggin Ford in Jax for my F-150’s first oil change. Rob told me that the crew would be done in about an hour, so I waited in their lounge. I received two progress reports via text while I waite More

by J.D.
Recommend Dealer
Yes
Employees Worked With
Rob Spiewak
Mar 30, 2020 -

Coggin Ford of Jacksonville responded

J.D., we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 05, 2020

I appreciate the help from everyone at Coggin Ford they were outstanding but to have my truck break after 62 miles and still be sitting in the repair shop is a shame you should’ve offered me a new truck to More

by Steve
Recommend Dealer
No
Employees Worked With
Zach Morgan
May 09, 2020 -

Coggin Ford of Jacksonville responded

Hello Steve, and thank you for your honest feedback. I am very sorry to hear that you are disappointed with the vehicle purchased from our dealership. We take all customers concerns very seriously and would like the opportunity to discuss your situation with you in greater detail. If you would, please contact me at your earliest convenience. Thank you. Frank Brothers, General Manager, 904-567-3954

February 26, 2020

The service was very good. Got an appointment easily. Only gave 4 stars because they didn't have the part (my van needed) in stock & had to order it to arrive 2 business days later. More

by pat.hotshoe
Recommend Dealer
Yes
Employees Worked With
Terri @ Coggin Ford
Feb 28, 2020 -

Coggin Ford of Jacksonville responded

Hello pat.hotshoe, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 26, 2020

Great salesperson Zach Morgan was a pleasure to work with. He is very knowledgeable and has a very friendly, low pressure manner which provided me with a great car-buy More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Morgan
Feb 28, 2020 -

Coggin Ford of Jacksonville responded

Hi Tim, thanks so much for rating us so high! Be safe on the road!

February 16, 2020

Issues with vehicle !st week driving truck had to bring it back because of vibration in front end A month after driving truck started making noises took it to a mechanic More

by artemusjohnson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
brian or brandon
Apr 17, 2020 -

Coggin Ford of Jacksonville responded

Hi, thank you for taking the time to rate us! You really made our day today.

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