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Coggin Deland Honda
Orange City, FL
811 Reviews
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February 21, 2025
My experience was so bad I wrote a letter to the CEO. Let me share with you. Dear CEO Jorge, I felt the need to reach out to you about what was easily my worst experience buying a car. I knew exactly Let me share with you. Dear CEO Jorge, I felt the need to reach out to you about what was easily my worst experience buying a car. I knew exactly what I wanted when I saw the car posted online at your Honda Deland store. I called and spoke to J, who seemed very uninterested in helping me, would not place a deposit on the car to hold it for me, and when texting him all my details, didn’t seem to care in the least (if he responded at all). I called then the next morning (Saturday) figuring the car would be sold to someone else and asked if I needed to bring a check from X CU or if the finance person could pull it from their system. I was told no problem either way. So I took an Uber for $111 60 miles to the store to find out that information was incorrect. So first thing is I asked the finance manager G if I could get a loaner to go to the bank to get a check before they closed in 2 hours. He tried to sell me his loans instead, which was fine, except that I said I needed to step out and call X to see what my rate was. He then screamed at me that I was rude to him for moving to step out of his office, and then he jumped out of his chair and screamed at me to get out. I paused and looked at him to see if he was going to come after me and if I needed to defend myself. As he came around the desk and realized I was much bigger than him, he completely changed his tune and capitulated “oh yea ok go call the bank.” I called the bank and then returned to tell him my rate and he was busy flirting with my mother. He is a disgusting individual. An hour later it was decided I needed to go to X and get a counter check anyway, and J finally gave me a loaner of which I had to race with 20 minutes left to a bank 40 minutes away. I did not make it and had to beg for help through the door which the nice ladies gave. I returned with my check and had to wait 3 more hours just to sign it over to G as they made us wait for everyone else to check out. G continued to complain with a smile on his face how “rude I was” to him for leaving to call my bank. I asked him afterwards how you sell so many cars considering your staff is bottom of barrel and his response was “we’re cheap.” Worst place I ever bought a car from. However your front counter lady L was delightful. I hope she gets a better job soon. Congratulations. Michelle J More
by MichJohnson
Employees Worked With
Leslie , Jesse Stanley
February 18, 2025
Seth Taylor is an excellent Service Advisor. He was very patient answering all if my questions. Very knowledgeable, polite, reassuring, and professional. I will definitely refer him to fellow H He was very patient answering all if my questions. Very knowledgeable, polite, reassuring, and professional. I will definitely refer him to fellow Honda owners! Thank you!! More
by Denise
Employees Worked With
Seth Taylor
February 10, 2025
I had a great experience exploring some of the Honda autos that were on my shopping list. Jesse Stanley was extremely helpful and patient as I studied the options that best suited my needs. Everyone I m autos that were on my shopping list. Jesse Stanley was extremely helpful and patient as I studied the options that best suited my needs. Everyone I met during the process was very helpful. If you are considering a Honda, be sure to check with Jesse at Coggin Deland Honda. More
by Scott McCurry
Employees Worked With
Wes Shy, Jesse Stanley
February 03, 2025
They are usually fast, but I questioned when it was approaching two hours and I didn't have my car back yet. When I got my car back, Mark told me that I was right, that it had been two hours, and that approaching two hours and I didn't have my car back yet. When I got my car back, Mark told me that I was right, that it had been two hours, and that was unacceptable. They serviced my car on the house. Will definitely be back! More
by oakridger47
Employees Worked With
Mark helped me in Kelly's absence. , Kelly Stover
February 03, 2025
Sam was exceptional! He was so helpful with getting me in my dream car! I will be sending anyone looking for a car to him, HE GETS IT DONE! He was so helpful with getting me in my dream car! I will be sending anyone looking for a car to him, HE GETS IT DONE! More
by Mia
Employees Worked With
Sajjatul Ahasan
