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Coggin Deland Honda

Orange City, FL

Overview
Reviews
Vehicles
4.8
818 Reviews
Call Dealership (386) 917-1398
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2677 N. Volusia Ave

Orange City, FL

32763

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Showing 818 reviews

March 19, 2024

Mark gave fantastic service. Very polite, very attentive and very knowledgeable. Service was fast and good. More

by edfayez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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March 19, 2024

Everyone at the dealership were so nice and accommodating. It was a pleasure to purchase our new Honda Pilot at Coggin. More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Bunton
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March 19, 2024

Coggin DeLand Honda has an excellent service department I won't take my 2014 Civic anywhere else. More

by frandaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stover
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March 19, 2024

Mark in Sevice Department is excellent. Easy to make appt. I've never been disappointed More

by Jimfallacaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Dept
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March 18, 2024

Fine other than picking up car, long wait while manager in office, saw me and others waiting but did not come out to assist. He was not on the phone. He could of assisted us. Nice teamwork! I love when emp More

by Nicolecowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In services. Unsure of name, owns older Honda civic. Male. He was helpful. , Bob Bunton
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Mar 29, 2024 -

Coggin Deland Honda responded

Thank you for sharing your experience. I'm Victor Fehrm, the General Manager. I apologize for the long wait you experienced when picking up your car. It's clear that we did not meet your expectations, and it's concerning to hear that one of our managers was not responsive to your needs and those of other customers waiting. I appreciate your feedback, as it helps us improve our service. I will address this matter with our management team to ensure that we are all working together to provide efficient and courteous service to our customers. Please reach out to me directly at (386) 917-1317 so we can discuss your experience further. We are committed to restoring your faith and confidence in our dealership, and we want to ensure that your future experiences with us are positive.

March 16, 2024

Kelly sofer service advisor is amazing and awesome and she needs a raise. Been going to her since I bought my second Honda in 2018 and always been satisfied. More

by baby.g82001
Recommend Dealer
Yes
Employees Worked With
Kelly Stover
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March 15, 2024

Kelly in the service department is awesome! She always takes good care of me and everyone in my family who are also honda drivers. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stover
Report | Print
March 15, 2024

Always get great service here. They are always so nice and helpful. Love this place. More

by Dseeders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stover
Report | Print
March 08, 2024

Dealership is nice overall, regarding to the service department.. they offer a text service but they don’t text back.. spent nearly $2,000 and couldn’t even get a car wash. More

by Josuegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark.. 3 Star. , Kelly Stover
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Apr 07, 2024 -

Coggin Deland Honda responded

Thank you for taking the time to share your feedback. I'm Victor Fehrm, the General Manager, and I'm glad to hear that you found our dealership overall nice. However, I apologize for any inconvenience you experienced with our service department. I understand your frustration with not receiving a response to your text messages and not receiving a car wash after spending nearly $2,000. Our goal is to provide excellent service, including timely communication and attention to detail. To better understand and address your concerns, I’d like to personally look into the details of your service visit. Your feedback is valuable to us as we strive to improve our services. Please feel free to contact me directly at 386-917-1317 so we can discuss your experience further and work towards a resolution. Thank you for choosing our dealership, and I look forward to hearing from you.

March 06, 2024

The service was prompt and seemed very thorough. Each recommended service was explained to me and I did not feel pressured at all. I did not feel like they were price gouging. More

by larrydawn98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Kelly Stover
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