Coggin Deland Ford - Lincoln

Drove 150* miles to this dealer based on a firm price given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find it on the declarations sheet. Terrible customer service!!! More

This is the second SUV we have purchased from Karl. We always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to find always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to finding the perfect vehicle because we have special needs in a vehicle. My husband is disabled and needed a hand hold on the drivers side. Ford is not offering them on this years(2012) model He went out of his way to see if one could be installed. We were lucky that the service department was able to install one for us. We also needed our hitch moved to our new vehicle to carry his electric wheel chair. Karl coordinated with a company that installs hitches so we just have to bring our current SUV down and they will attach it to the new car. Great customer service! More

Went to dealership for service on my 2009 MKZ, Dawn was the service manager and was fantastic in taking care of me. I had a few minutes before my rental car was being delivered so I wanted to look at the the service manager and was fantastic in taking care of me. I had a few minutes before my rental car was being delivered so I wanted to look at the new Lincoln SUV. Dawn set me up with Paul Cianciotto so I was able to test drive one. I ended up leasing a brand new 2011 Lincoln MKZ. He was very informative, professional, and friendly. Best experience with a car dealership. More

Very unusual....... We bought the MKS had a good price Very unusual....... We bought the MKS had a good price great service and drove off into....... on our trip we were traveling east@70mph and had a Very unusual....... We bought the MKS had a good price great service and drove off into....... on our trip we were traveling east@70mph and had a head on collision with a west bound who jumped the median (I-10).... the car (MKS) safety and construction saved our lives! it was totaled the front end disappeared....Long story short We recontacted Jason to find us the same car...it looks like he has and we're working on MKS "2" GREAT SERVICE! More

Overall our experience was very good. I definitely would recommend Coggin Ford again. The only thing I would say was not very professional is the way Pete was dressed. When he came out to meet us he looked recommend Coggin Ford again. The only thing I would say was not very professional is the way Pete was dressed. When he came out to meet us he looked like a mechanic, and he even had a ball cap on, and we questioned if he was a salesman or not. The next time we came in to have the vehicle detailed he was dressed the same way. The other salesmen were dressed as you would expect a salesman to be dressed with nice slacks and polo shirts....and no hat! Thank you, Charles Lockwood More

Iam very very with Deland Ford because they went out of their way to help me get the truck that I was looking for. It was great. their way to help me get the truck that I was looking for. It was great. More

Jeff is fantastic...I can always depend on the service department and the outstanding customer service Jeff provides...I even take my non ford vehical to him.. Thanks Jeff department and the outstanding customer service Jeff provides...I even take my non ford vehical to him.. Thanks Jeff More

These two men Paul C and Paul P made my experience at Deland Ford so comfortable and I really appreciate them for doing so. Buying a new car can be very stressful and they totally took the stress out of Deland Ford so comfortable and I really appreciate them for doing so. Buying a new car can be very stressful and they totally took the stress out of the deal. They were so informative and helpful. I was leaning on going away from Ford and they pulled me back around and showed me why I needed to stay. I love my new edge!!! Thanks you Paul and Paul you guys Rock!!! More

Paul listned to our needs and showed a genuine interest in helping us find the truck we wanted. There was no pressure and he was the only dealer out of 3 that was willing to either meet or beat the other in helping us find the truck we wanted. There was no pressure and he was the only dealer out of 3 that was willing to either meet or beat the other dealers final price. The finance manager was extremely professional and again, there was no pressure to get anything we didn't need or want. As we tend to keep our vehicles for a long time we don't have alot of experience with dealers but this was definitely the best experience we have had. More

I have been dealing with Jeff in Service for years and the guy is truely outstanding. He is the main reason I went back to this dealership when shopping for a new truck.I hope the owners of this dealershi the guy is truely outstanding. He is the main reason I went back to this dealership when shopping for a new truck.I hope the owners of this dealership know what a great employee they have there..Just purchased a new 2011 F150 Lariat from Duane in sales, and he is very low key and never pressures you with the typical care salesman lines..Will probably get my wife a new care there in the next few months.. More