
Coggin Deland Ford - Lincoln
Orange City, FL
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bought a used 2009 mustang Gt with 19,000 miles on it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the ni it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the night)and after sale he made like I never aske him about it(should hve gotten it in writing).A day after delivery I found seat lumbar support did not work and salesman said bring it in.I brought it in and they said they would not fix it and that it was not included in the extended warranty I bought(WTH).The bill to fix seat was $900 and after making many calls to the dealer the best they could do was $500.So I just bought a car with a broken part and I have to suck down the $500 after I paid for a extended warranty that suposedly covered everything!A day after all this the battery died and left me stranded.After calls to the genral manager I was able to get a promise for the battery price and $100 towards the tint removal.Im SOL with the seat though.I do not like how I was treated. More
This was my third time stopping by the dealership to look at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. A at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. As with any car purchase there is a series of negotiations, offers and counter-offers. Although we couldn't come to an agreement during my first two visits, I felt comfortable enough in my dealings with Mike to return a third time and it was then that we were finally able to reach an agreement we were both satisfied with. Randy, the sales manager, was more than willing to work within my budget. It was one of the few times that I purchased a vehicle without some degree of "buyer's remorse" the next day. Financing went smoothly with Mark and I received what I considered a very competitive rate. The truck looks and runs like new, with no surprises. I recommend you consider Coggin Deland Ford the next time you're looking for a new or used vehicle. More
Larry, Sales Manager, took charge to ensure that my experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane could have not been more attentive during the finalization of my truck purchase. Jeff from service always goes the extra mile to ensure his customers expectations are met. More
Proffesional and Personal service is great ! The appearance of the dealership and the depth of inventory is something you will not find anywhere else. Kevin will help you get the best value for you appearance of the dealership and the depth of inventory is something you will not find anywhere else. Kevin will help you get the best value for you ! More
We located the car through Auto Trader and emailed the dealer. Shane Church responded to our email fairly quickly. We did not have that experience with other dealers. We emailed Shane back to make sure dealer. Shane Church responded to our email fairly quickly. We did not have that experience with other dealers. We emailed Shane back to make sure the car was still on the lot. He went immediately to verify that the car was still there and got right back with us. Shane was very professional and friendly. He let the car sell itself and did not bombard us with alot of fast talking which we really appreciated. I had plans to look at another Edge at a different dealer that was not too far from him, but without high pressure, he let us know that he wanted our business and would do whatever he could. He made it clear that he wanted us to buy the car on HIS lot and not even have to go look at the other one and he made that happen. More
Left articles in my trade in. When the shipped the items to me (a month after I bought the new car and called three times to remind them), the sent the box to the post office with a notification that I had to me (a month after I bought the new car and called three times to remind them), the sent the box to the post office with a notification that I had to come pickit up and pay for the postage. Spend over 30,000 on a car and was surprised they couldnt spend the 1.47 to ship me the darn package. Disappointed. More
Shane and staff extremely friendly and knowledgeable with a no pressure atmosphere. I have purchased five new vehicles from this dealership since 2005 and have enjoyed each purchase and continue to use thei a no pressure atmosphere. I have purchased five new vehicles from this dealership since 2005 and have enjoyed each purchase and continue to use their service department. More
I was treated very well there. I couldn't have been treated nicer by anyone I met there, including the Sales Manager. I dealt with Paul Perisi. He went out of his way to make me happy about everythin treated nicer by anyone I met there, including the Sales Manager. I dealt with Paul Perisi. He went out of his way to make me happy about everything. I don't have anything bad to say about my experience with him or the dealership. I would go back there again in a heartbeat. More
Sincere thanks for great sales and service without pressure or akward moments. Husband went to get our car(2008 fusion) serviced and a new tire for an upcoming trip. While waiting he went to look at pressure or akward moments. Husband went to get our car(2008 fusion) serviced and a new tire for an upcoming trip. While waiting he went to look at the 2012 ford focus on a saturday and we went back on sunday. We picked up our new red 2012 Ford Focus SEL on tuesday. Now we are taking our vacation in a wonderful new car. Thank you so much Kevin Lebeau! More