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Coggin Deland Ford - Lincoln
Orange City, FL
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Mr.Larry Pearson was very helpful in the purchase on our new 2013 Lincoln MKZ Hybrid. We ordered the vehicle on December 26,2012 and finally took delivery on April 7,2013. During that time, Larry kept us up new 2013 Lincoln MKZ Hybrid. We ordered the vehicle on December 26,2012 and finally took delivery on April 7,2013. During that time, Larry kept us up to date on where the vehicle was in the manufacturing process, etc.. When we finally took delivery, Larry took us through the paperwork process without a hitch and then sat with us in vehicle and explained all the various dashboard screen applications. He was very knowledgeable regarding every process, and insisted that anytime we had a question regarding the vehicle, we should call and come in and he would do whatever necessary to help us. This was the very best experience we ever had of any major purchase. In addition, everyone we had contact with during this period was very helpful and went out of their way to make us fell comfortable. More
After six weeks of being jerked around by Gary Yeomans Ford in Daytona my Husband and I drove to Deland Coggin Ford to buy a car. Several hours later our loan was approved and we drove home our new car. Ford in Daytona my Husband and I drove to Deland Coggin Ford to buy a car. Several hours later our loan was approved and we drove home our new car. Everyone there was very friendly and it was a great expererience. I would hight recomend them to my family and friends to buy a car there. More
My husband was looking for a vehicle to replace his Jeep. I did research for several months and he decided on a Nissan Armada. When we arrived at the dealership, Robert came and introduced himself, offered I did research for several months and he decided on a Nissan Armada. When we arrived at the dealership, Robert came and introduced himself, offered to help and show us around. He was very pleasant, not pushy like some are. He showed us the Nissan Armada but there was a very strong smoke smell in the vehicle. He assured us it can be cleaned to take the smell away. We left and visited other dealers in the area, talking about the armada. We came back, took it for a test drive and was sold. Robert agreed to have a cleaing done on the vehicle to take the smell out, which is being done as I write this. We definately got a good deal with this one, no haggling for several hours like sometimes you have to. They knew what we wanted to spend and was on the mark. The financial guy was equally nice to deal with. I have already spoken about the dealership to friends of ours and how well we were treated. Thanks again for doing a bang up job. More
I bought a new Mustang from Kevin back in January of 2009 and really enjoyed the experience. When it came time for me to buy another one, I didn't hesitate to return. I just bought another Mustang from Kevin and really enjoyed the experience. When it came time for me to buy another one, I didn't hesitate to return. I just bought another Mustang from Kevin last week, and had another wonderful experience. Kevin knows alot about his product, and what options and colors would be right for me. I'm sure I will return in a couple of years to buy another one. Charlie Swenson Palm Coast, FL More
Purchased Edge only had 500 miles on it and back into the shop 2x for Sync problems. New elect products I know there are bugs. Love the vehicle. Service is poor to badge else where. Had no follow up on progr shop 2x for Sync problems. New elect products I know there are bugs. Love the vehicle. Service is poor to badge else where. Had no follow up on progress of vehicle both times it was in the shop. When calling to check on vehicle was sent to voice mail. Know service department is busy but would expect a call or at least e-mail about progress aver 3 to 4hours. Both times had to call at 4:30 to see if vehicle was ready. Alway got same answer about how busy they are. Your in the service department I expect you to be busy. Do not really want to hear how busy your day is. Mine was busy also. Suggest a 10 step customer service class. Many available online for free. After reading reviews on google this is a continuing problem. Positive experice with the sales staff. Shane is great very professional and follows up. Would highly recommend the sales anid finance departments. Take someplace else for service. More
Great Experience. Bought new Edge on New Years Eve and dealership stayed open until we had purchase completed. These employees gave up some of their evening to be sure we got the vehicle we wanted. Ver dealership stayed open until we had purchase completed. These employees gave up some of their evening to be sure we got the vehicle we wanted. Very friendly and helpful in helping us make the right decision. Shane Church was very patient with us and informative about all the great features of the edge. We are very happy with our New Edge Limited!! More
My review reflects mainly the fact that I am an out-of-town customer that was lied to about the features on a 2013 Ford Taurus SHO. As it was used with 2880 miles and no sticker with options, I had out-of-town customer that was lied to about the features on a 2013 Ford Taurus SHO. As it was used with 2880 miles and no sticker with options, I had no reason not to believe that it had what they were saying it had. To my dismay, later, after reading the manual inside the car it did not have Adaptive cruise control or the performance package like I was told. I guess whatever it takes to get the customer in the car, thanks! C.Parrish More
bought a used 2009 mustang Gt with 19,000 miles on it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the ni it.Salesman said they would remove superdark tint on windows(with rear that was so bubbled I could barely see out in the day and not at all in the night)and after sale he made like I never aske him about it(should hve gotten it in writing).A day after delivery I found seat lumbar support did not work and salesman said bring it in.I brought it in and they said they would not fix it and that it was not included in the extended warranty I bought(WTH).The bill to fix seat was $900 and after making many calls to the dealer the best they could do was $500.So I just bought a car with a broken part and I have to suck down the $500 after I paid for a extended warranty that suposedly covered everything!A day after all this the battery died and left me stranded.After calls to the genral manager I was able to get a promise for the battery price and $100 towards the tint removal.Im SOL with the seat though.I do not like how I was treated. More
This was my third time stopping by the dealership to look at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. A at the same 2005 Ford F350 Super Duty. Each time, my saleman Mike Tucker was extremely patient and never made me feel pressured to make a decision. As with any car purchase there is a series of negotiations, offers and counter-offers. Although we couldn't come to an agreement during my first two visits, I felt comfortable enough in my dealings with Mike to return a third time and it was then that we were finally able to reach an agreement we were both satisfied with. Randy, the sales manager, was more than willing to work within my budget. It was one of the few times that I purchased a vehicle without some degree of "buyer's remorse" the next day. Financing went smoothly with Mark and I received what I considered a very competitive rate. The truck looks and runs like new, with no surprises. I recommend you consider Coggin Deland Ford the next time you're looking for a new or used vehicle. More
Larry, Sales Manager, took charge to ensure that my experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane experience with the sales process was nothing short of exceptional. His attention to detail and friendly demenor built a trusting relationship. Duane could have not been more attentive during the finalization of my truck purchase. Jeff from service always goes the extra mile to ensure his customers expectations are met. More