
Coggin Deland Ford - Lincoln
Orange City, FL
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My visit to the dealership was very productive. The sales consultant that spoke with me was very efficient and understanding in regards to what I was looking for. He was very helpful and forth coming with t consultant that spoke with me was very efficient and understanding in regards to what I was looking for. He was very helpful and forth coming with the information about the vehicle in which I was interested. He was very courteous and did not at any time create a feeling of pressure nor undue influence. It was a pleasure to do business with him and the Dealership. More
I went to this dealer with an approved loan from roadloans, I was very vlear about the vehicle I wanted to look at within the price range as I knew I had a 20 thousand dollar loan. The salesmen wer roadloans, I was very vlear about the vehicle I wanted to look at within the price range as I knew I had a 20 thousand dollar loan. The salesmen were vwry nice Alan who is the person I was there to see wasn't available so he introduced me to Austin to help me. Austin was very nice and he was new at this particular dealer. The problem started when the vehicle they shwed me wasn't what I hadcome to see but I went along with it. At the moment for the numbers the price they wanted for their vehicle was almosy 27k I told him that was too heigh and when I looked at the trade in for my car It was 14k, I told him they were giving me nothing as I owed 12305.00 butthe fees they were charging me totaled up to more than the difference. Then we looked online and Austin and I saw the vehicle listed on Cogin's site for 22K and I told him why can't I get it for that price? He said he was sorry about the mishap, really? A little later I knew this was not going well he came back and told me we had to wait until morning, I knew then that the deal was off. This morning after I contacted him his reply was that they could not do the deal that the bank said 17-18 K and he included two pictures of vehicles I hadsaid I wawasn't interested in as the vehicle s height won't work as I use the car to move my mom around and dhe had double hip replacement surgery. I felt this dealer knew that after me having seen that the price was shady they were not going to deal with me. They couldn't come clean and I will also contact roadloans as one of the comment s I heard was "oh, let's try to fund the loan with another company as roadloans customer service is bad". Really im bringing you business and you put the company down? What's wrong with this picture? More
I ordinarily dislike the process of purchasing a new car -- and I ALWAYS wait at least a day before making a selection. This time was different! The salesman, Chuck McDonald, approached me with courtesy a -- and I ALWAYS wait at least a day before making a selection. This time was different! The salesman, Chuck McDonald, approached me with courtesy and was not overbearing. He listened carefully to why I was considering a new car, and what I was looking for. He walked us through the lot and showed a variety of vehicles and described their features. He got the keys for one which caught my eye and we took a test drive. I was pleased with the suspension and driving ease. My wife liked the looks of the vehicle and she pointed out that her daughter had recently purchased one. We began negotiations. Chuck came up with a figure that was reasonable. I pointed out that I NEVER make a decision without looking at other dealerships and praying about the matter overnight. Without (much) pressure, he brought in a manager who was able to reduce the price (after considerable hesitation on my part). Chuck gave us time and space to consider the offer, pointing out features of the dealership and why he was happy to work there. His openness, sincerity, and reasonableness were effective. He reiterated the features on the car which we were particularly interested in. It fulfilled our needs and desire. We purchased a Ford Escort, trading in my 2007, 107K Toyota Highlander AND a 2001 Chrysler convertible. We put 1700 miles on the car in the first week. We are thrilled with the car, and impressed with the dealership and salesman. Rev. A. Dale Stewart, Orange City, FL. More
I am a middle class, working man. I depend on my " work truck". I shopped around, only to meet many who were interested in the bottom line. Upon arriving at Coggin Ford in Deland, I was greeted by C work truck". I shopped around, only to meet many who were interested in the bottom line. Upon arriving at Coggin Ford in Deland, I was greeted by Chuck McDonald. He showed me a couple vehicles before I spoke up and said what I really wanted. He and his staff immediately and tirelessly went to work finding my truck, and making it work with my budget. I ultimately left with a renewed sense of American pride. The entire experience was reminiscent of a time where hard working men looked each other in the eye, and shook hands at the end of a deal. I will never shop anywhere else. More
Great experience! Was a quick and easy purchase! I Will definitely do business with Coggin again as well as recommend them to family and friends. definitely do business with Coggin again as well as recommend them to family and friends. More
I had an over all wonderful experience at Coggin Ford. Jeff Hall was very professional and made me feel like a valued asset to their business instead of a dollar sign like I have experienced in the past w Jeff Hall was very professional and made me feel like a valued asset to their business instead of a dollar sign like I have experienced in the past while shopping for a vehicle. Jeff showed great customer service as he LISTENED to what I was looking for and provided me with options for exactly that. Everything went smoothly from the moment I got to the dealership to the moment I walked out the door with my new keys in hand. More
I received an extraordinary, very friendly and helpful Service from Chuck McDonald today. The staff in general seems very friendly and everyone creates a hassle free environment. Thank you!! Service from Chuck McDonald today. The staff in general seems very friendly and everyone creates a hassle free environment. Thank you!! More
It was a pleasure working with Chuck, he listened to what we wanted in a vehicle, then located the Suv .. He has gone out of his way to assist us and make sure we are happy with the purchase. Chuck McDonal we wanted in a vehicle, then located the Suv .. He has gone out of his way to assist us and make sure we are happy with the purchase. Chuck McDonald is an asset to your company. More
My granddaughter and I visited this dealership to get my Lincoln's battery checked and my granddaughter ended up buying a car. They were so patient with her and made her experience wonderful. It was her fir Lincoln's battery checked and my granddaughter ended up buying a car. They were so patient with her and made her experience wonderful. It was her first car, and first purchasing experience. They were very understand and personable to work with. I trust in this company and group of employees. I look forward to my granddaughter feeling the same as she continues her relationship with Coggin in Deland. They were fantastic, reliable, and trustworthy. More
We went to Coggins to find a vehicle to allow us to tote our grandchildren around with us, wanting something that didn't scream grandpa driving ahead. Kevin located us a fully loaded 2013 Explorer Limited i our grandchildren around with us, wanting something that didn't scream grandpa driving ahead. Kevin located us a fully loaded 2013 Explorer Limited in Kodiak Brown and had it there the next day, it is beautiful, has every option available and great gas mileage. We thank Kevin for listening to our needs and finding us the perfect vehicle for us, the grand-kids will love taking trips in it. Before I moved to Florida I had a Ford salesman in Illinois I bought from without question, I have found my new salesman here in Deland, Kevin Lebeau More