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Coggin Deland Ford - Lincoln

Orange City, FL

4.5
334 Reviews

2655 N Volusia Ave

Orange City, FL

32763

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Showing 334 reviews

November 01, 2013

Superior service! No hidden games, just the best price with personal service and attention. Custom made truck came in early from the factory. Thank you Paul! More

by slavoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cianciotto, Paul Cianciotto
Nov 01, 2013 -

Coggin Deland Ford - Lincoln responded

I am glad to hear that we got your truck up to your expectations in every way. I am proud of my team for providing the kind of service you experienced but that does not end upon delivery so if you have any concerns about your truck, please let us know so we can have the opportunity to work with you again. Thank you for your business, Jorge Magluta General Manager

October 25, 2013

About 2 weeks ago I visited this dealership to view and possibly purchase a $65,000 auto. The most expensive on the lot and currently sitting in the showroom. I was approached by a salesperson "Tony" who n More

by Ericshelby500
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony- internet sales
Nov 11, 2013 -

Coggin Deland Ford - Lincoln responded

Eric, First let me apologize for the treatment you experienced at Coggin Deland Honda. We never want our customers to feel anything less than fully important and respected regardless of what they are wearing and what vehicle they are looking to purchase so I am disappointed to hear that you left feeling that were not important. I would appreciate the opportunity to work with you to ensure that you are able to look at any car you are interested in. Please contact me at 386-490-4225 and we can arrange a time for you to come in and allow us to demonstrate what the Coggin experience is supposed to be. Thank you, Jorge Magluta General Manager

October 21, 2013

From the phone call we made to the dealership, to the end of the deal was awesome. We drove down from Jacksonville Fl..it was well worth the trip. Paul was so knowledgable about the vehicle we bought. He eve More

by Memaw22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parisi, Paul Parisi
Oct 21, 2013 -

Coggin Deland Ford - Lincoln responded

Thank you for letting me know how helpful Paul was through the process of getting you into your new vehicle. I am thrilled to hear that we were able to make the drive down worth it for you. If you find that you have lingering questions, please feel free to contact us for answers. We look forward to seeing you at your first service appointment. Thank you, Jorge Magulta General Manager

October 19, 2013

I knew that I wanted the Ford Fusion Hybrid, but hadn't settled on which trim level and options. Jeff Hall spent a lot of time with me, and never made me feel like I was being "sold to." He knew wha More

by kimszath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
Oct 21, 2013 -

Coggin Deland Ford - Lincoln responded

Kim, We are always proud of our commitment to our customers, but reviews like this make it all worth it! I am thrilled to hear that Jeff got you exactly the car you wanted by allowing you to experience the difference. Please continue to let us prove to you that you "are" a valued customer by continuing to allow us to help with any concerns you have about your new Fusion Hybrid. We look forward to continuing to work with you, Jorge Magluta General Manager

September 28, 2013

The salesman and the dealer did everything they could to make my purchase experience as pleasant and rewarding as possible. I would return to this dealership. More

by bjh2628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Champ
Sep 30, 2013 -

Coggin Deland Ford - Lincoln responded

Thank you for taking the time to let me know that you were able to find the deal you were looking for at Coggin Deland Ford. Customer satisfaction is our goal so please do not hesitate to let us know if we can be of assistance to you again. Best, Jorge Maglua General Manager

September 17, 2013

Coggin Deland Ford is a leader in friendliness, excellence in customer service, and has an extremely helpful staff. From the moment I arrived I was catered too. My sales representative Pete Martine More

by cristinaraimundo49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Martinez and the Finance Manager Marc
Sep 17, 2013 -

Coggin Deland Ford - Lincoln responded

Cristina & Eric, I appreciate you taking the time to leave your positive feedback about your car buying experience at Coggin Deland Ford. I am glad to hear that my team took the time to make you feel at ease about your purchase at every step. This type of customer satisfaction is always our goal. If there is anything we can do to help before you return to purchase your next car, do not hesitate to let us know. Thank you, Jorge Magluta General Manager

September 03, 2013

Excellent dealer service. The entire sales staff was freindly and very customer oreinted. Kevin did a great job finding us a truck that meet our needs. Pricing seemed very good, but what stuck out was t More

by bbyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin LeBeau, Kevin Lebeau
Sep 05, 2013 -

Coggin Deland Ford - Lincoln responded

I am glad my staff made you feel comfortable while working to find you the perfect truck. We pride ourselves on customer service so I am happy you were satisfied. If you have any concerns, please let us know at 386-775-1000. Thank you again for your business, Jorge Magluta General Manager

Sep 05, 2013 -

Coggin Deland Ford - Lincoln responded

I am glad my staff made you feel comfortable while working to find you the perfect truck. We pride ourselves on customer service so I am happy you were satisfied. If you have any concerns, please let us know at 386-775-1000. Thank you again for your business, Jorge Magluta General Manager

August 03, 2013

We always lease our Lincolns from Coggin Deland because they give us the best price and they always do whatever it takes to find us the car we want. Paul C. always goes out of his way to make sure we're pl More

by MKZ4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul C., Paul Cianciotto
Aug 08, 2013 -

Coggin Deland Ford - Lincoln responded

Thank you so much for your kind words about our dealership and, more importantly, for your loyalty. I am thrilled that we have been able to help you find your perfect Lincoln on multiple occasions. If you have any questions, don't hesitate to give us a call, 386-775-1000. We are always happy to help in any way that we can. Again, thank you for your feedback, and know that we are truly grateful to count you as a member of our Coggin Deland Ford Lincoln family. Best regards, Jorge Magluta, General Manager

July 02, 2013

Coggin Ford was very responsive from the moment that I arrived at the Dealership. I was met at the door by Mr. Wallace. I told him what I was looking to buy. He took me to the Focus Hatchbacks in stock More

by ucftom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wallace
Jul 05, 2013 -

Coggin Deland Ford - Lincoln responded

Thank you for taking the time to review your recent experience at our dealership. I am thrilled that you found our staff so helpful, courteous, and professional and that they were able to help you find your perfect vehicle. If you have any questions, don't hesitate to give us a call, 386-490-4225. We are always happy to help in any way that we can. Again, thank you for your feedback, and congratulations on your new Focus. Best regards, Jorge Magluta, General Manager

May 21, 2013

I had a great sales experience here but their service manager and service tech are the worst in any dealership that I have ever experienced. They could not fix the problem with my car that I bought from More

by moormarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Wainright and Service Manager
Jun 03, 2013 -

Coggin Deland Ford - Lincoln responded

Thank you so much for taking the time to review your experience at our dealership, as well as for bringing these concerns to my attention. I am so sorry that an initially positive sales experience with our dealership has turned out so poorly. Customer satisfaction is our top priority, and a major part of that is ensuring that our customers feel confident in our service technicians. For this reason, your situation concerns me. I never want someone to feel like they did not receive quality work or, worse, that our technicians are unqualified. I would appreciate the opportunity to speak with you regarding the situation in order to address your issues more accurately, make things right with you, and restore your faith in our dealership. Please give me a call at 386-490-4225. Again, my apologies that these events occurred, and I look forward to speaking with you. Best regards, Jorge Magluta, General Manager

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