Coggin Deland Ford - Lincoln

Shady dealership out to get you! I went to buy a new truck from this dealership I explained the deal I was looking for and the vehicle I wanted. As you would expect the salesman and " I went to buy a new truck from this dealership I explained the deal I was looking for and the vehicle I wanted. As you would expect the salesman and "the closer" both tried to sell me a vehicle I did not want because the truck I wanted was at another dealership. They of course lowballed my trade as expected and got with in $15 dollars per month over the term of the loan. Which our first conversation stipulated what I would pay and what I wouldn't pay. We couldn't agree after the "closer" tried to manipulate the deal in his favor I walked out with no deal. One week later Ford increased the incentives and I had made a payment on my current truck. I called the salesman and told him I knew of the increased incentive (Trade assist) and the fact my payoff was lower due to the payment made by me. The difference of those two things put the original deal where I wanted to be from what I told him. He called me back about an hour later and told me because my payoff was lower and the ford incentive was increased the deal was now not in their favor and would actually increase my monthly payment? Nice try Buddy and you think I am not gonna call you out on it? SHADY SHADY SHADY stay away from these guys they are out to screw you! More

2010 lincoln mkt like new!!!! I highly recommend this dealer ship management is top notch there is no reason to go anywhere else!!!! Keep up the great lwork im a coggin lincoln cu I highly recommend this dealer ship management is top notch there is no reason to go anywhere else!!!! Keep up the great lwork im a coggin lincoln customer for life. More

Awesome Experience Ever! I had the best experience ever at this dealership! Adrian and Austin went above and beyond what we asked for and wanted!I will recommend this dealer I had the best experience ever at this dealership! Adrian and Austin went above and beyond what we asked for and wanted!I will recommend this dealer to everyone I know! I drove almost 150 miles from my house and will do it again! :-) This dealership gave us what we wanted and more and I couldnt be happier with my experience and my family loves our 2011 Ford Flex!!! THIS DEALERSHIP WILL ALWAYS HAVE OUR BUSINESS AS WELL AS FAMILY AND FRIENDS!! More

Dealership redeemed themselves and then some! After my horrible first experience at this dealership, I decided to give them another chance and am glad I did. On recommendation, I dealt with Alan R After my horrible first experience at this dealership, I decided to give them another chance and am glad I did. On recommendation, I dealt with Alan Ragunt. I was undecided if I was going to purchase the day I visited, but the high service, courtesy and knowledge levels of the sales staff made my decision easy. Alan was very non-pushy and provided a stress-free environment for me to make an informed decision. Austin Morris has great character and was very helpful in explaining the financing paperwork and securing the best finance deal he could. I was very happy with my experience at Coggin Deland Ford and look forward to doing business with Alan and Austin again! 2014 Ford Fusion SE - Sterling Gray Metallic More

Purchased used car We found the customer service and salesmen were very friendly and courteous. We dealt with Don Luciani who was very friendly and helpful in getting t We found the customer service and salesmen were very friendly and courteous. We dealt with Don Luciani who was very friendly and helpful in getting the vehicle we desired. There was no hasseling. Austin Morris was able to get our payments to a desirable range to fit our budget. We will reccommend Coggin Deland Ford to our friends and family. More

Excellent, Friendly, Comfortable, and Fast. This was the easiest car purchase i have every had and the fastest. Chuck was very friendly and was able to put up with my Wife and I. knowledgeable. This was the easiest car purchase i have every had and the fastest. Chuck was very friendly and was able to put up with my Wife and I. knowledgeable. Chuck took care of everything. Gave me the information I needed without any fast talking or pushy tactics. Fair deal all around. If you want a great salesman, ask for Chuck Mcdonald. More

Deland ford Mike in service is the best there is. Friendly knowledgeable and most of all honest. If he wasn't employed there I would go some place else. Mike in service is the best there is. Friendly knowledgeable and most of all honest. If he wasn't employed there I would go some place else. More

Great Service This was the easiest car purchase i have every had and the fastest. Chuck was awesome. Very friendly and knowledgeable. When I came back to purchase m This was the easiest car purchase i have every had and the fastest. Chuck was awesome. Very friendly and knowledgeable. When I came back to purchase my new car Chuck had already had his part of the paperwork completed for me to sign. If you want a great salesman, ask for Chuck Mcdonald. More

A DeTommaso Jr / C Cartiglia Don is one of the most diligent, dedicated, personably and patient man we've ever worked with. He searched for our LINCOLN endlessly until he found EX Don is one of the most diligent, dedicated, personably and patient man we've ever worked with. He searched for our LINCOLN endlessly until he found EXACTLY what my wife wanted. He is currently helping us with our next LINCOLN. Kudos to Don he's top shelf More

First time lease experience. Our salesman. Chuck, was very helpful in every way. He brought out a manager who explained how leasing works. Our prospective trade - a pristine, $71, Our salesman. Chuck, was very helpful in every way. He brought out a manager who explained how leasing works. Our prospective trade - a pristine, $71,000.00, 2004 Lexus LS430 with only 35K miles drew a lot of attention from the mangers. I cautioned one manager to not insult me with a wholesale trade price since we knew fully well what we had. After a period of time watching them work up the numbers with lots of discussion while looking at the computer, a Customer Service manager sat with us to discuss the numbers all of which were confusing and the important item - our trade value - was missing. I HAD TO ASK what the trade in price was. He lowballed me like he was dealing with an ignoramus. He raised the value $2,000.00 without hesitation. After much discussion over lease payments and buyback costs, the Customer Services manager offered to work up a no-payments-for-cash-up-front arrangement. He returned stating for $3,250.00, we would not have to be bothered with monthly payments for the three year lease. We demurred. He lowered the amount three times to $2,000.00 to close the deal that day. We went over the numbers at home and discovered that if we took his "great deal" we would not only have to pay that up front money, we'd have no equity at the end of the lease as opposed to getting an immediate $10,600.00 check with the monthly payment plan. This is known as a sin of omission. I should have backed out then. We also discovered found that we would be paying more than $600.00 over the figures printed on the form. Going back to the dealer, Larry, a sales manager, apologized and added $600.00 to our trade in price. An MKX with the options we wanted was driven up from Ed Howard Lincoln in Sarasota with a sticker stating that $1,690 in dealer installed upgrades had been done. Later when I called that dealership to acquire the warranty for the $1495.00 paint protection upgrade the manager told me "it wasn't done and I know for a fact that the dealer we got the car from didn't do it". I was shocked. Also, the carpet floor mats were not in the car and I had to tell them that from home. Chuck was extremely helpful and ordered them - three (3) times. The wrong mats came in the first time and someone took the second order. The passenger door needed adjustment and they re-painted the pin stripe. Nicely done. Finally, we realized, too late, that at the end of the lease if we bought the MKX, we would be paying full list price for it even though a $3500.00 incentive was applied. Next time I'll pay cash. Thanks, Chuck, for all your assistance in helping us through this. More