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Coggin Deland Ford - Lincoln

Orange City, FL

4.5
368 Reviews

2655 N Volusia Ave

Orange City, FL

32763

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Showing 368 reviews

September 10, 2015

Extraordinary Experience!! This is the 3rd car we have purchased with this dealership within the last 6 months!! I can't say enough gratifying words to show our appreciation!! D More

by kc812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, the new GM was great!!!, Don Luciani
July 13, 2015

Not to be trusted Do you know how to tell if someone at this dealership is lying, their lips are moving. Never, have I dealt with a dealership that bases it's whole pra More

by jgbookerphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Wells
Aug 28, 2015 -

Coggin Deland Ford - Lincoln responded

It is very unfortunate to learn of your sales experience. However, I would like to assure you that your recent visit to our dealership does not reflect that standards by which we operate. Not only are we an honest, fair dealing dealership, but we also instill these values in every employee. Please do not allow this experience and that particular associate to disrupt your trust in us. We would greatly appreciate the opportunity to work with you again in the future so that we may prove to you why we are the premier dealer in Deland. Ken Sidana General Manager

Mar 29, 2016 -

jgbookerphd responded

Hello Mr. Sidana, I find your response very interesting and further proof of the unethical business practices that appears to be standard operating procedures at your dealership. Are you now ready to stand by your promise to extend the bumper to bumper warranty that was promised for my daughter's car? You said that you would get back to me but I never recieved an email or phone call. By the way, do you consider it an ethical practice to audio tap conversations with customers without informing them that this is occurring? I stand by my original assessment that no one in your leadership team would last very long at my father's dealership which operated over 40 years. At my father's funeral, the whole town turned out for the ceremony, how many will attend yours or your sales manager?

June 14, 2015

Excellant Sales experience Thank to all involved in my new Ford C-Max purchase I love it!! Thank you Kevin for your patience and kindness. You and Larry went above and beyond to More

by Marian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sales Manager , Finance gentleman Tom, Kevin Lebeau
June 09, 2015

excellent in sales & service. They are very considerate of your problems & help as much as they can. Went in for service with a high mileage vehicle that was to costly to repair. W More

by harv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pereira - sales, Mike Ariello
Jun 15, 2015 -

Coggin Deland Ford - Lincoln responded

Thank you for the 5 star review of Coggin Deland Ford. We strive to ensure that everyone receives efficient and well priced service and maintenance repair and I am pleased that my team provided you with a great experience. Thank you for your business and we look forward to serving you again. Doug Wells General Manager

June 08, 2015

Make it easy in and out. Everyone that spoke to me was very friendly and asked it they could help. I dropped it off in the morning and someone even took me to work and also s More

by Miss Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lebeau
June 05, 2015

Steve Chuzas went above and beyond for me! The service department at Coggins is me of the best I've ever dealt with in many states. Knowledgeable and friendly to the customers. Thank you for ta More

by Thor5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chuzas
Jun 15, 2015 -

Coggin Deland Ford - Lincoln responded

Thank you for the 5 star review of Coggin Deland Ford. Our goal is to ensure that every customer receives friendly, knowledgeable customer service and I am pleased that Steve and my service team provided you with a great service appointment experience. We appreciate your business and we look forward to serving you again! Doug Wells General Manager

June 05, 2015

Great service, great people! I've had a Ford or a Mercury my entire life so I know when I say that Coggin Deland Ford has the very best service department ever, I believe it. I'v More

by Meghaan26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get everyone's name so I'd like to thank the entire service department on 6/4/15.
June 01, 2015

Thank you Tom Reid Thanks so much Tom Reid. This is the 2nd vehicle I've purchased at COGGIN and both times Tom made this a professional, painless and efficient process. More

by Miki R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wells
May 29, 2015

very happy with this dealership I have done business with this dealership for 10 years. They treat their customers like family. I always get a very fair deal both with the vehicle More

by pens#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cianciotto, Paul Szupello
May 22, 2015

"Adrian is the Best" I just had the best experience ever purchasing my new F350 Super Duty from Adrian (Manger) at Coggin Deland Ford. He was very experienced and went abo More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Livescu
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