Coggin Deland Ford - Lincoln

Thumbs up recommendation, We showed up at the dealership before it was open and Chuck McDonald,the sales consultant, greeted us and immediately started taking care of us. He We showed up at the dealership before it was open and Chuck McDonald,the sales consultant, greeted us and immediately started taking care of us. He was very nice and informative and not pushy. If he did not know an answer he looked into it for us. He brought his supervisor Paul to meet with us who was also very helpful and very knowledgeable. We visited a lot of dealerships for 2 days but chose to do business with Coggin Deland Ford. We definitely were not disappointed. In fact we made our final decision 1/2 hour before the dealership's closing time which kept Paul and the finance person late in going home on a Sunday. We had to return the next morning to tie up loose ends and the entire staff was very friendly. My husband and I are huge Pittsburgh Steelers fans and were told that the manager Larry Helsel was also a Steeler fan.....of course, another plus. Larry, took time to introduce himself and talk to us about the Steelers and the Penguins who is an avid fan of. I will recommend this dealership to my friends and clients. More

My visit to the dealership was very productive. The sales consultant that spoke with me was very efficient and understanding in regards to what I was looking for. He was very helpful and forth coming with t consultant that spoke with me was very efficient and understanding in regards to what I was looking for. He was very helpful and forth coming with the information about the vehicle in which I was interested. He was very courteous and did not at any time create a feeling of pressure nor undue influence. It was a pleasure to do business with him and the Dealership. More

I went to this dealer with an approved loan from roadloans, I was very vlear about the vehicle I wanted to look at within the price range as I knew I had a 20 thousand dollar loan. The salesmen wer roadloans, I was very vlear about the vehicle I wanted to look at within the price range as I knew I had a 20 thousand dollar loan. The salesmen were vwry nice Alan who is the person I was there to see wasn't available so he introduced me to Austin to help me. Austin was very nice and he was new at this particular dealer. The problem started when the vehicle they shwed me wasn't what I hadcome to see but I went along with it. At the moment for the numbers the price they wanted for their vehicle was almosy 27k I told him that was too heigh and when I looked at the trade in for my car It was 14k, I told him they were giving me nothing as I owed 12305.00 butthe fees they were charging me totaled up to more than the difference. Then we looked online and Austin and I saw the vehicle listed on Cogin's site for 22K and I told him why can't I get it for that price? He said he was sorry about the mishap, really? A little later I knew this was not going well he came back and told me we had to wait until morning, I knew then that the deal was off. This morning after I contacted him his reply was that they could not do the deal that the bank said 17-18 K and he included two pictures of vehicles I hadsaid I wawasn't interested in as the vehicle s height won't work as I use the car to move my mom around and dhe had double hip replacement surgery. I felt this dealer knew that after me having seen that the price was shady they were not going to deal with me. They couldn't come clean and I will also contact roadloans as one of the comment s I heard was "oh, let's try to fund the loan with another company as roadloans customer service is bad". Really im bringing you business and you put the company down? What's wrong with this picture? More

I had an over all wonderful experience at Coggin Ford. Jeff Hall was very professional and made me feel like a valued asset to their business instead of a dollar sign like I have experienced in the past w Jeff Hall was very professional and made me feel like a valued asset to their business instead of a dollar sign like I have experienced in the past while shopping for a vehicle. Jeff showed great customer service as he LISTENED to what I was looking for and provided me with options for exactly that. Everything went smoothly from the moment I got to the dealership to the moment I walked out the door with my new keys in hand. More

I received an extraordinary, very friendly and helpful Service from Chuck McDonald today. The staff in general seems very friendly and everyone creates a hassle free environment. Thank you!! Service from Chuck McDonald today. The staff in general seems very friendly and everyone creates a hassle free environment. Thank you!! More

It was a pleasure working with Chuck, he listened to what we wanted in a vehicle, then located the Suv .. He has gone out of his way to assist us and make sure we are happy with the purchase. Chuck McDonal we wanted in a vehicle, then located the Suv .. He has gone out of his way to assist us and make sure we are happy with the purchase. Chuck McDonald is an asset to your company. More

My granddaughter and I visited this dealership to get my Lincoln's battery checked and my granddaughter ended up buying a car. They were so patient with her and made her experience wonderful. It was her fir Lincoln's battery checked and my granddaughter ended up buying a car. They were so patient with her and made her experience wonderful. It was her first car, and first purchasing experience. They were very understand and personable to work with. I trust in this company and group of employees. I look forward to my granddaughter feeling the same as she continues her relationship with Coggin in Deland. They were fantastic, reliable, and trustworthy. More