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Coggin Deland Ford - Lincoln
Orange City, FL
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 368 reviews
August 17, 2016
Amazing staff This dealership went above and beyond my expectations. Ken Sidana, Paul Parisi and Cary Wood, we're excellent and we're able to meet my specific payme This dealership went above and beyond my expectations. Ken Sidana, Paul Parisi and Cary Wood, we're excellent and we're able to meet my specific payment and APR that I was looking for. I had such a great experience with this dealership, that I am looking to purchase another new car! Thank you Ken, Paul and Cary! I will recommend this dealership to anybody and everybody that is looking to purchase their next car. More
by Penny W
Employees Worked With
Ken Sidana, Cary Wood, Paul Parisi
August 16, 2016
The can do dealership We went to get my wife a good used car to get out of her Kia that we were upside down on. Lisa Castarano and her management team not only put my wife We went to get my wife a good used car to get out of her Kia that we were upside down on. Lisa Castarano and her management team not only put my wife in a brand new 2017 escape, they put me in a great used truck. I fully trust Lisa, Ken, and Carey in finance that made both me and my wife happy. The go to team for trust and dependability. More
by Mduell
Employees Worked With
Lisa Castarano, Ken, Adrian
August 02, 2016
Buying a 2017 Ford Escape We were thinking about buying a new car. Our first thought was "Why don't we go see what Coggin Deland Ford has to offer?" We bought 3 vehicles from We were thinking about buying a new car. Our first thought was "Why don't we go see what Coggin Deland Ford has to offer?" We bought 3 vehicles from them in the past so we felt confident From the time we exited our Focus we were greeted by a pleasant gentleman II am a disabled woman and he was very solicitous of my condition and very helpful. We entered the showroom to see Mr. Kevin Lebeau.. Kevin sold us our previous vehicles. The showroom was welcoming and very clean. Mr. Ken Sidana came over and introduced himself in a very pleasant manner. Then we began our negotiating with Kevin Lebeau. Kevin is such a nice person to deal with. He explained everything about the vehicle we were most interested in. His sales style is perfect for me. Sometimes male salesmen can be quite condescending to women; but not Kevin. He answered all our concerns and questions.. We went for a test drive. We were impressed with the Ford Escape. Because of my disabilities Kevin pointed out our concerns; ease of entering and exiting, room for my wheelchair/walker plus new features our Focus didn't have. We were very impressed with Kevin. Our concerns became his concerns---he matched us up with a vehicle love but also that serves our special needs. Our experience at Coggin Ford of Deland was such that we would definitely recommend them to our friends We'd say, "go to Coggin Deland Ford. Be sure to ask for Mr. Kevin Lebeau. He'll take good care of you just like he did for us." More
by Mary M Smith
Employees Worked With
Kevin Lebeau
February 24, 2016
Fantastic Dealership We had the most wonderful experience at the Coggin Ford Dealership. From the moment we walked in the door until we drove out of the parking lot with We had the most wonderful experience at the Coggin Ford Dealership. From the moment we walked in the door until we drove out of the parking lot with out car, each person we came into contact with were kind, considerate and so cooperative. This experience is one that has renewed my faith in salesmen. Not only would I recommend this car dealership but I plan on purchasing our next car here as well. Thank you, Tony, Larry and Marwan. More
by Happy Customer
Employees Worked With
Tony is sales and Marwan in finance, Larry Helsel
January 21, 2016
Total Bait and Switch BUYER BEWARE!!! This dealer does not deliver what they commit to. Its a total bait and switch.. As a consumer that spent 30,000 at your establishment, BUYER BEWARE!!! This dealer does not deliver what they commit to. Its a total bait and switch.. As a consumer that spent 30,000 at your establishment, I expected them to live up to what their team committed to. Beyond disappointed especially when I was told that the "former employee" in warranties apparently had similar issues with other customers. Does this not validate what we are saying... This guy worked for you. He was your employee. You should take care of your customers that he took advantage of in order to line his pockets with commission! Best advice to any other consumers... Don't just walk away from this dealer--RUN! They take no responsibility at all...Spend your money elsewhere! More
by guymo4
Employees Worked With
Just finished dealing with their mgt...over the warranty dept. Total waste of my time
January 06, 2016
Horrible Service I went to this dealership because the paint on my 2014 Mustang was peeling after being told by Louise that Ford is probably not going to cover that s I went to this dealership because the paint on my 2014 Mustang was peeling after being told by Louise that Ford is probably not going to cover that she submitted the warranty claim anyway. I heard back within 1 hour that indeed this is a warranty issue and it will be covered. She asked since she did so much work that do the service there. When I went to schedule the for the repair I was surprise to hear ford does not offer loaner cars for those impacted by warranty issues. I explained to her that both my wife and I work and we could only do it the week my wife was off work. After several back and forth phone calls I finally got it scheduled the week I needed. This was suppose to be a 2-3 day job so I dropped off on Sunday night and by Thursday when I didn't hear anything I had my wife call and see what was going on. She was told that they couldn't match the paint right and it should be done that day if not on Saturday. After not hearing anything my wife called again on Saturday this time they forgot to do the side panel and won't be done until Monday. Needless to say my wife got upset because she got a who attitude and no apology so she hung up and had me call to see why this simple paint repair still is not done. Louise then changed her story and said that my wife was told that they had to order a part and that it wasn't in and that they would give us a rental car and then she had the nerve to say she did not appreciate my wife's attitude. Who is she to tell me that. Monday came and went as did Tuesday and still I have heard NOTHING about the status of my car. Finally Wedesday 5 days after it was suppose to be done I get a call that it is ready. I go pick it up and tell them to gas the rental 3/4 before they return it, I thought I was lease they could do. Louise told me she was disappointed in me that I would expect that and I should be lucky that Ford is paying for the repair. This whole experience is unacceptable and I will never go to this dealership again. All this could have been solved with COMMUNICATION and empathy. More
by Sal1069
Employees Worked With
Louise Mazzolli
December 27, 2015
Merry Xmas Out driving decided to stop and look at new cars, had previously taken our car to Coggin Ford for service and love how Mike handled our visit so we sh Out driving decided to stop and look at new cars, had previously taken our car to Coggin Ford for service and love how Mike handled our visit so we showed up looked at 2016 Escape and after short period of time drove away with what we wanted. Scott Pitchford and the GM was great today all the way down to Rhonda who processed our paperwork in record time. Good job to all. More
by roro14
Employees Worked With
Scott Pitchford , Amir Tabrizi
October 27, 2015
Shout out to Jeff Jeff was the first person to jump up to help me. He definitely assisted with all of my concerns and stayed way pass closing time . Thank you Jeff was the first person to jump up to help me. He definitely assisted with all of my concerns and stayed way pass closing time . Thank you More
by Justinemb
Employees Worked With
Jeff Rodriguez
October 02, 2015
Ford C-Max Energi Just leased a new Ford from this dealership. Amir the internet manager was awesome. I am a driver when I buy and want what I want. He was patient and Just leased a new Ford from this dealership. Amir the internet manager was awesome. I am a driver when I buy and want what I want. He was patient and with help from Jennifer got an amazing deal. It a hometown feel dealership which I like. 5 minutes from my house. I met the sales manager and he was awesome also. Will look to them first when in the market for a new car. I have leased 30 PLUS cars over the years so trust me, I know my stuff and they delivered. More
by Fletch
Employees Worked With
Amir & Jennifer , Larry Helsel
October 01, 2015
F350 Super Duty I would like to give Jeff Rodriquez a huge Thank You for spending the time with my wife and myself explaining the advantages and the workings of the F I would like to give Jeff Rodriquez a huge Thank You for spending the time with my wife and myself explaining the advantages and the workings of the F350 Super Duty Power Stroke Dually. We are going to become full time RV'ers the first part of 2016 and have been doing the research of which will be the best truck to purchase for towing and comfort. Thanks to Jeff, we have made our choice of the F350 Super Duty and will be back to purchase from Jeff and Coggin Deland Ford. Thank You, Bruce Hoover. More
by bhoover24
Employees Worked With
Jeff Rodriguez
