Coggin Deland Ford - Lincoln

Purchased used car We found the customer service and salesmen were very friendly and courteous. We dealt with Don Luciani who was very friendly and helpful in getting t We found the customer service and salesmen were very friendly and courteous. We dealt with Don Luciani who was very friendly and helpful in getting the vehicle we desired. There was no hasseling. Austin Morris was able to get our payments to a desirable range to fit our budget. We will reccommend Coggin Deland Ford to our friends and family. More

Excellent, Friendly, Comfortable, and Fast. This was the easiest car purchase i have every had and the fastest. Chuck was very friendly and was able to put up with my Wife and I. knowledgeable. This was the easiest car purchase i have every had and the fastest. Chuck was very friendly and was able to put up with my Wife and I. knowledgeable. Chuck took care of everything. Gave me the information I needed without any fast talking or pushy tactics. Fair deal all around. If you want a great salesman, ask for Chuck Mcdonald. More

Deland ford Mike in service is the best there is. Friendly knowledgeable and most of all honest. If he wasn't employed there I would go some place else. Mike in service is the best there is. Friendly knowledgeable and most of all honest. If he wasn't employed there I would go some place else. More

Great Service This was the easiest car purchase i have every had and the fastest. Chuck was awesome. Very friendly and knowledgeable. When I came back to purchase m This was the easiest car purchase i have every had and the fastest. Chuck was awesome. Very friendly and knowledgeable. When I came back to purchase my new car Chuck had already had his part of the paperwork completed for me to sign. If you want a great salesman, ask for Chuck Mcdonald. More

A DeTommaso Jr / C Cartiglia Don is one of the most diligent, dedicated, personably and patient man we've ever worked with. He searched for our LINCOLN endlessly until he found EX Don is one of the most diligent, dedicated, personably and patient man we've ever worked with. He searched for our LINCOLN endlessly until he found EXACTLY what my wife wanted. He is currently helping us with our next LINCOLN. Kudos to Don he's top shelf More

First time lease experience. Our salesman. Chuck, was very helpful in every way. He brought out a manager who explained how leasing works. Our prospective trade - a pristine, $71, Our salesman. Chuck, was very helpful in every way. He brought out a manager who explained how leasing works. Our prospective trade - a pristine, $71,000.00, 2004 Lexus LS430 with only 35K miles drew a lot of attention from the mangers. I cautioned one manager to not insult me with a wholesale trade price since we knew fully well what we had. After a period of time watching them work up the numbers with lots of discussion while looking at the computer, a Customer Service manager sat with us to discuss the numbers all of which were confusing and the important item - our trade value - was missing. I HAD TO ASK what the trade in price was. He lowballed me like he was dealing with an ignoramus. He raised the value $2,000.00 without hesitation. After much discussion over lease payments and buyback costs, the Customer Services manager offered to work up a no-payments-for-cash-up-front arrangement. He returned stating for $3,250.00, we would not have to be bothered with monthly payments for the three year lease. We demurred. He lowered the amount three times to $2,000.00 to close the deal that day. We went over the numbers at home and discovered that if we took his "great deal" we would not only have to pay that up front money, we'd have no equity at the end of the lease as opposed to getting an immediate $10,600.00 check with the monthly payment plan. This is known as a sin of omission. I should have backed out then. We also discovered found that we would be paying more than $600.00 over the figures printed on the form. Going back to the dealer, Larry, a sales manager, apologized and added $600.00 to our trade in price. An MKX with the options we wanted was driven up from Ed Howard Lincoln in Sarasota with a sticker stating that $1,690 in dealer installed upgrades had been done. Later when I called that dealership to acquire the warranty for the $1495.00 paint protection upgrade the manager told me "it wasn't done and I know for a fact that the dealer we got the car from didn't do it". I was shocked. Also, the carpet floor mats were not in the car and I had to tell them that from home. Chuck was extremely helpful and ordered them - three (3) times. The wrong mats came in the first time and someone took the second order. The passenger door needed adjustment and they re-painted the pin stripe. Nicely done. Finally, we realized, too late, that at the end of the lease if we bought the MKX, we would be paying full list price for it even though a $3500.00 incentive was applied. Next time I'll pay cash. Thanks, Chuck, for all your assistance in helping us through this. More

Amazing experience We were in a very tough situation trying to find a vehicle. Chuck McDonald went above and beyond to help us get into an amazing car. I will make sure We were in a very tough situation trying to find a vehicle. Chuck McDonald went above and beyond to help us get into an amazing car. I will make sure to come back for our next purchase...this was a great experience with wonderful staff and a beautiful facility. More

Great Place My Dad and I ordered a new Ford from a St Augustine dealer. Things did not happen the way we planned, my dad found the car we wanted on the Coggin web My Dad and I ordered a new Ford from a St Augustine dealer. Things did not happen the way we planned, my dad found the car we wanted on the Coggin website and Jeff totally hooked us up. Got us the rims we wanted from another dealer within a day. Austin, the finance guy was also very helpful. I would definitely do business here again. More

Customer for LIFE!! Chuck was AMAZING. He took his time to make sure he found me my dream car, and HE DID. I love my new Lincoln MKX. Chuck was AMAZING. He took his time to make sure he found me my dream car, and HE DID. I love my new Lincoln MKX. More