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Coggin Deland Ford - Lincoln
Orange City, FL
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Service department was very competent. Thanks to Orlando in sales for installing Apple Play for my new IPhone. Perhaps someone in the service department could be brought up to date on the Apple play. Overal in sales for installing Apple Play for my new IPhone. Perhaps someone in the service department could be brought up to date on the Apple play. Overall, I was very pleased with my service visit. More
Excellent dealership to do business with. 1 to 10 star rated, I will give it 12. Looking for a new or used car or truck be sure and ask for Rick. He was very fair and will do whatever it takes to help you rated, I will give it 12. Looking for a new or used car or truck be sure and ask for Rick. He was very fair and will do whatever it takes to help you out. A very satisfied customer. MM More
Great service.. Service went great and they kept me informed throughout the process. I received text when they started the service and also Ricky called to inform me Service went great and they kept me informed throughout the process. I received text when they started the service and also Ricky called to inform me of he issue I was having and the gave me options to fix the problem. More
I had my 2013 C Max repaired and I believe they did a great job. The sevice people were very helpful and courteous. I highly recommend this dealership. great job. The sevice people were very helpful and courteous. I highly recommend this dealership. More
Very good Always a pleased with the service we receive at the dealer ship. We have been using this dealership for a number of years . we will always come back. Always a pleased with the service we receive at the dealer ship. We have been using this dealership for a number of years . we will always come back. More
Great Salesman Paul worked with us and our outcome was outstanding. I'm now driving a new F250. Just took my truck in for a bed liner and window tint. He contacts Paul worked with us and our outcome was outstanding. I'm now driving a new F250. Just took my truck in for a bed liner and window tint. He contacts me on the progress. Will pick up tonight. More
Dealership service dept. was good, but problem it was taken in for needs to be addressed further! Same problem 4 times! Door ajar light illuminated, wiring and or door latch was repaired! taken in for needs to be addressed further! Same problem 4 times! Door ajar light illuminated, wiring and or door latch was repaired! More
Better than the rest After negotiating with several local Ford dealers, I purchased a 2019 Ford Ranger Nov 2019 from Coggin Deland Ford. Sales rep Matt was exceptional, en After negotiating with several local Ford dealers, I purchased a 2019 Ford Ranger Nov 2019 from Coggin Deland Ford. Sales rep Matt was exceptional, ensuring I received all applicable rebates to include military, Max resale value for my trade-in, lowest interest possible, and secure the max allowable financing period. This made financing and payments affordable. Cuddos to Matt! Additionally, Nathan, sales consultant, was extremely helpful, taking the time to detail certain aspects of the Ford Ranger and answer any and all vehicle related questions. The financing process was pretty uneventful, of which Nathan also completed, while in training, under the watchful guidance of a fellow finance colleague. If I had to recommend areas where improvement could be made throughout the purchasing process, I'd recommend more attention to detail, more transparency, and less rushing of the customer through the finance process. When it comes to the option of purchasing or not a maintenance plan, and or services, the customer needs to have the final say, and every effort should be made to ensure the customer understands exactly what is being purchased. While this was not my first car purchase rodeo, I did feel a bit rushed through financing, especially when posing questions about a few of the vehicle protection plans offered. Aside from financing, the overall purchasing process was pretty uneventful, and I'm pleased with the purchase. Matt phoned after the purchase to ensure I was satisfied, and see how I was enjoying the new vehicle. More
Service For the 1st time in 9 yrs I was disappointed in that I brought my car in and asked them to do what ever was needed. I came home to find an e-mail say For the 1st time in 9 yrs I was disappointed in that I brought my car in and asked them to do what ever was needed. I came home to find an e-mail saying the transmission fluid needed changing. I came back the next morning to find out what the deal was. The tech I talked to looked at my records and said It had been changed last year. I did appreciate the use of a loaner for the time it took to get the part for the ABS. More
Installed LINE-X Bedliner Had to have a Spray in Bed Liner installed and shell bed liner removed and remove my Tonneau Cover for the LINE-X spray in. Ford removed the Tonneau C Had to have a Spray in Bed Liner installed and shell bed liner removed and remove my Tonneau Cover for the LINE-X spray in. Ford removed the Tonneau Cover before sending out to LINE-X and reinstalled the Cover after completed. All was done professionally and on time. Everything looks great. More