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Coggin DeLand Hyundai
Deland, FL
629 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 15, 2014
very happy I walked in knowing what I wanted. Felt like a VIP customer. Lee was very knowledgeable and great to work with. This is my 3rd Hyundai and I would by I walked in knowing what I wanted. Felt like a VIP customer. Lee was very knowledgeable and great to work with. This is my 3rd Hyundai and I would by another from Coggins in a heart beat. Keep up the great work. If your shopping for a new or used car from Coggins, ask for Lee Richardson. You will not be disappointed. More
by pauln1964
Employees Worked With
Lee Richardson
November 30, 2014
Worked with me as much as they could Lee was very respectable and friendly in my visit to Hyundai and worked with me as much as possible to get the best deal for my first car! And the f Lee was very respectable and friendly in my visit to Hyundai and worked with me as much as possible to get the best deal for my first car! And the first dealership at that who actually worked with my price range. More
by Danielle Pasquarello
Employees Worked With
Lee Richardson
November 24, 2014
best sales man at Coggin! My family and I had gotten to a car accident a month ago, long story short are car was a total loss, so our insurance said shop for a new car. We had My family and I had gotten to a car accident a month ago, long story short are car was a total loss, so our insurance said shop for a new car. We had gone to Hurley to see if we could get a bigger vehicle since our family is growing. Worst experience ever! So then we went to coggin Hyundai which we had gone before but the experience was not as pleasant that is until we came across Mr. Lee he listen to us and was non-judgmental. He gave us choices and got the best deal for a 2015 Hyundai Sonata which our prior car was the 2014! Hyundai completely redesigned it and added more safety features to it!!! My family and I were very blessed to get Lee as our sales person! I will definitely recommend to all my friends and family to go there and ask for LEE!!! Thank you Lee! always, Julia & Ismael and the boys :) More
by jcast1988
Employees Worked With
Lee Richardson
November 20, 2014
Sales men MR.LEE You want best deal talk to this guy the best on his job this guy should have a better possion he is very respecfull a pro if all dealer had hard worke You want best deal talk to this guy the best on his job this guy should have a better possion he is very respecfull a pro if all dealer had hard worker like LEE RICHARDSON no car will be on the lot so com on sales mans get your stuff together .???????????????????????????????????????????????????? More
by edwin t
Employees Worked With
Lee Richardson
November 20, 2014
Outstanding Customer Service ! My experience at Deland Hyundai was extremely pleasant ! From the moment my husband and I entered the dealership, we were dealt with in an honest, fr My experience at Deland Hyundai was extremely pleasant ! From the moment my husband and I entered the dealership, we were dealt with in an honest, friendly and no pressure fashion. Our salesman, Lee Richardson was very informative and open to our multitude of questions. I would highly recommend him as the salesman to see if you want to purchase a car. We recommend both Deland Hyundai and Lee Richardson as the team best equipped to find your next car. Sandy Runyon More
by sandy.runyon.7
Employees Worked With
Lee Richardson
November 18, 2014
Lies on top of lies I have recently just bought a used vehicle from Coggin Deland Hyundai, and so far I've had a extremely displeasing experience with my purchase. I do l I have recently just bought a used vehicle from Coggin Deland Hyundai, and so far I've had a extremely displeasing experience with my purchase. I do love the car I purchase, but the customer service I have received is way below par specially after my purchase. To begin, while purchasing the vehicle I negotiated and agreed on the tag price of the car with one of the financial managers named Austin to be $8250, which would've made the out the door price be about $10,000. When Austin comes back from the sales manager office the price was still at $8519, but since he had changed some taxes figures around the "out the door price" was still about $10,000. The same night I emailed the dealership back and let them know I was not pleased with the deal, and wanted the car at the agreed tag price. The next day I got a phone call from the sales manager Mark, which told me they could not come down on the price because of how much they had "done" to the vehicle. He told me they had actually performed an "150 point inspection", and put about $760 dollars worth of work on the car. He also expressed how his used car warranty would take care of "anything to the vehicle". After hearing all that I negotiated to get free tints to the vehicle, which would've put me closer to the price I had originally negotiated. That same night I went and closed on the vehicle, and as I am driving home I realized that my alignment was really bad and pulling to the right, and my cruise control switch was not staying on. The next day I called the dealership and talked to my sales person William Martinez about the 2 issues, which he said that they could no do anything for me. He said the cruise control was not part of the warranty, and the alignment was fine when they "inspected" the car, and it was my sister's test drive that threw the alignment off. Two weeks after my purchase I took my car in to get my free tints, and this is where things got really interesting. With the tint job I also asked for the inspection report they had done on the car, which stated unfolding all the lies I was told by the sales manager and sales man. They NEVER performed an 150 point inspection of the car, and they NEVER checked the alignment of the vehicle before my purchase, and the service record only showed about $230 worth of services to the vehicle. As I explained my situation to the Service manager, he was actually kind of helpful and told me they would take a look at the alignment for me... That day my tint job was suppose to take 2 hours (so I was told over the phone), but when I got there it turned into a 4 hour job which they weren't able to get it done either way. They gave me a borrower car, and said the vehicle would be ready the next morning. I was a little upset because I live 1 hour away, so its a 2 hour trip that turned in to 4 hours, but since they told me they would take care of the alignment I didn't really get bent out of shape over it. The next day I was kind of in a hurry and just picked up the car without really taking a close look into the job they had done which I regret. On the drive home, the car was still pulling to the right, so the alignment is still off... Finally what took me over the edge and made me take time to write this report is the tint job which was done on the car. They cut the passenger window film wrong, and whoever did so filled in the space with a permanent marked to mask the problem (which I only realized when I was back home) So now I have to go on another 2 hour trip for them to fix this problem, which I am hoping will be fixed for good... Oh yeah, the funny part is, in the end the financial manager Austin told me they had overcharged me for the vehicle, which is now going to cost me below my asking price... More
by luis brum
Employees Worked With
William Martinez, Mark
November 17, 2014
Great Dealership! I can in the dealership thinking no deal was going to be made because I was upside down in mileage which decreased the value of my car. I was very ups I can in the dealership thinking no deal was going to be made because I was upside down in mileage which decreased the value of my car. I was very upset. I decided to go give it a try and Lee who was my salesman did a great job!!!! He was friendly, nice, and caring. Couldn't ask for anything better :) thanks Lee!! More
by Cornessa526
Employees Worked With
Lee Richardson
November 10, 2014
extended warranty repair The service department was fast, very friendly, helpful and professional. Love it. I bought this car a Sonatta 2006 at Bob Dance Hyndaia they sold it The service department was fast, very friendly, helpful and professional. Love it. I bought this car a Sonatta 2006 at Bob Dance Hyndaia they sold it to me with checking anything (Yes I lnow I shoud have brought with me somebody ho knows about cars other than drive it (preferablle MAN) ). Any way I bought never knew that it was in a acciden , it was dirty (Still taken blood stains of the seats) never did any thing to help me up I had to put my son in law on the phone for them to fix the ac the right way (took it over 7 times in the service departmment for it to be fix) . As you can imagen I was very reluctan to take my car to any dealer..... Lance and every body in this Service department of Coggins Deland dealership, help me to feel at ease THANK YOU More
by piquillin
Employees Worked With
Lance Ellis, every body in Service Deppartment, Lance Ellis
November 02, 2014
warranty repair Daytona hyundai refused to replace my headlamp lenses due to cracking inside the headlamp housings. The service director stated I pushed somthing with Daytona hyundai refused to replace my headlamp lenses due to cracking inside the headlamp housings. The service director stated I pushed somthing with the headlamps and caused the defect. Possibily I pushed The goodyear blimp or the macys day helium derigibles. I contacted hyundai factory rep number and they referred me to your dealership..your service personel were familiar with the defects and replaced the headlamps while I waited. Your staff is top notch.courteous and knowledgeable.. I returned the car and explained the great service I received at your dealership and talked to the general manager one of the Ritchey xxxxx at daytona hyundai and posed the question why they were unable to facilitate a warranty Repair, me being a former collision Center director for Lexus of tampa bay for over 14 years Ritchey had no answer. I will be sure to make the drive to deland for all my sevice needs. Joel sanchez 701 s atlantic ave Daytona beach fl. 386 265 8225 2013 elantra. Thank you For the top notch service department. More
by joel sanchez
Employees Worked With
male service writer I misplaced the repair order
October 21, 2014
Great Service! Fast and friendly service! The Service Dept. was timely for the prearranged appointment. There were no surprises and the work was completed in a hig Fast and friendly service! The Service Dept. was timely for the prearranged appointment. There were no surprises and the work was completed in a high quality manner. More
by Edmetzger
Employees Worked With
Lance, Lance Ellis
