Coggin DeLand Hyundai

Why does car buying have to be so difficult? My salesman was very nice and we agreed on a price, but why when it comes to sitting down with the finance person thing get confusing? They pushed us My salesman was very nice and we agreed on a price, but why when it comes to sitting down with the finance person thing get confusing? They pushed us to buy add on packages that we really didn't want, but they manipulated the interest rate to make it all work out. Also, the finance guty kept telling us that all the online auto loan calculators don't work well and never give you the true cost of the loan and the correct monthly payment. He said his system works different based on the number of days of interest in the month. Not sure if we fully understood what he was saying. It appeared that his main goal was to sell us and make a profit off of paint and fabric protection. It worked out in the end. We think. More

Salesperson I would like to say Juan Martinez was a delight to do business with, the part that made the sale quite bad was dealing with the finance guy. I found h I would like to say Juan Martinez was a delight to do business with, the part that made the sale quite bad was dealing with the finance guy. I found his attitude very displeasing More

Most pleasant car buying experience Mohammad Karim is the best salesman ever! This is the second car I purchased from him. He always sells me what meets MY needs. I needed some assistan Mohammad Karim is the best salesman ever! This is the second car I purchased from him. He always sells me what meets MY needs. I needed some assistance after the sale and he was quick to help out. More

NIGHTMARE DEAL I visited Coggin Deland Hyundai and spoke with a sales rep by the name of Mina Maleck. At first he was professional and understood my what my intent I visited Coggin Deland Hyundai and spoke with a sales rep by the name of Mina Maleck. At first he was professional and understood my what my intentions where with trying to purchase a new vehicle as so i thought. We spent over 2+ hours working on a deal and at the end we came to an agreement to push forward on the deal. I then waited another 30 min and finally got to see the finance guy. After walking in the office the finance guy was the most rudest, condescending person i have ever meet he made me feel unworthy and stupid as well as the deal Mina had told me was only a hoax the deal had change and was no where near what we negotiated. Mina was pulled into the finance office and he lied right to my face and said "we never discussed that". I ended up not wanting the deal and walked away. As i was outside by my old car the sales manager Fergus Kelly came and understood my value as a returning customer. He went ahead and let me take the new car home and come back the next day to finish the paperwork with him instead of the finance guy, good news he was able to get me the deal i had ask for except that the loan went through a bank in West Virginia and now i have a hard time being able to pay them since there is no online bill pay website and no bank in Florida.After we did the paperwork this turn into the nightmare deal. As of 9/1/2015 i am still battling with them not paying off my old vehicle that i traded in. I have been communicating with TD Bank and also with Fergus Kelly only to get me no where and cause me huge stress. As of today my loan with TD Bank went past due and my acct got hit with a late fee and my 100% payment history that i have worked on for over 8 years is now gone since it has hit my credit score. After this horrible experience and still going through it, i will never return to Coggin Hyundai to purchase a new vehicle nor have my family or friends ever purchase vehicle. If this is how the Coggin Brand is I will never have anyone i know purchase from the Coggin Dealerships. More

Steve's new Genesis Joey did a great job working with me and Sparky, who invited me to buy there, followed up with the rewashing and tire service and explained a lot more Joey did a great job working with me and Sparky, who invited me to buy there, followed up with the rewashing and tire service and explained a lot more to me for my comfort with the dealership. Thanks guys! More

Pizza by Moonlight Amazing experience, thorough, knowledgeable and professional. Incredible customer service, the salesman had three customers come in around same time Amazing experience, thorough, knowledgeable and professional. Incredible customer service, the salesman had three customers come in around same time to finalize. Since the evening got late, and past dinner hour, Juan ordered pizza for his CUSTOMERS. Small jesture made a grand impact. Genuine! More

BEWARE--False advertising Found a car on autotrader.com for a family member, was listed as a Certified 2013 Hyundai Elantra GLS, at $11,794. When we went in to view the car, w Found a car on autotrader.com for a family member, was listed as a Certified 2013 Hyundai Elantra GLS, at $11,794. When we went in to view the car, was told at that time since it was a cerified car that he "Sparky" was going to add $2000 to that price. It was listed on the auto trader web site as certified and with a price, this is false advertising. If they wanted $2000 more it should have been listed that way. This place just wants to rip you off. More

Would recommend, but with caution. Overall exp. just ok I found this location thru truecar. Truecar had a price for under 16K for an Elantra SE at this location. Roman was my initial contact. I felt he was I found this location thru truecar. Truecar had a price for under 16K for an Elantra SE at this location. Roman was my initial contact. I felt he was a bit over agressive trying to reach me, calling multiple times a day. Despite this, we decided on Coggin Deland mostly because it was an easier drive than the other truecar locations. When we arrived, Roman told us he had a vehicle picked out for us, then promptly turned us over to Bob Armentrout. This was when I found out that the vehicle that Roman picked out was a GT. I did not want a GT, and was specific about that with truecar. To make a long story short, i spent far more than I had expected, with the base price at 20k. Bob was a pleasant person to work with, but he did not explain additional amenities thouroghly. He said nothing about the 10 year comprehensive warrantee vs standard powertrain. He did get into detail about the Protector ultimate protection plan. He also told us that the vehicle came w it on the car. I found out during financing that this was NOT the case. When I called Bob out on it, all he could say was "well we try to put it on the new cars". essentially, he lied. We did not learn the bottom line price until financing. I hate this. I know this is the way its done in general, but it sucks. My most stress free experience buying a car was the time that we did the financing FIRST (at the dealership) and then picked out our car. There were no surprises this way. We are happy with the car, but experience could have been much better. More

Hyundai makes great cars and Coggin treats customers well. All my interactions with the folks at the dealership were great and I am enjoying my new car very much. All my interactions with the folks at the dealership were great and I am enjoying my new car very much. More

Great job by dealer. She was awesome. Got lights fixed fast. Will visit when time to trade in other car Will look for suv. Thanks job by dealer. She was awesome. Got lights fixed fast. Will visit when time to trade in other car Will look for suv. Thanks More