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Coggin DeLand Hyundai
Deland, FL
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Service was done promptly and Jeremy kept us informed and called us when we could pick up the car. Staff is always friendly courteous and knowledgeable. called us when we could pick up the car. Staff is always friendly courteous and knowledgeable. More
The sales team is awesome I’ve worked with both Jack and Pete to get my Wife, a car and myself. They’re both helpful patient and kind. I recently went back To get a service done on my wife’s vehicle for her Pete to get my Wife, a car and myself. They’re both helpful patient and kind. I recently went back To get a service done on my wife’s vehicle for her and my kids. Customer service by Jeremy was a 10, very accommodating hospitable, checked in multiple times if I come back I want to work with him. What was unfortunate Is that they left my base engine cover loose. So after about an hour and a half later I heard this really bad scraping and flapping under my car. It sounded really bad so I had to come back in through traffic hours to have them rectify the problem. I came for an oil change and an inspection. I was there 5 1/2 hours, this is very long in my opinion. My sunroof was moving slow so I asked them to check it out. They found it dirty, so they grease down and clean out my sunroof track. It rained later that day and now I still have a bunch of grease stains down the side of my driver side and passenger side window from the excess grease that probably wasn't wiped down properly. I also found a couple faint scratches on the hood of my car like someone placed something on top of it and slit it off. I took pictures of everything. Please let me know how you're going to address the situation. Clean up and proper reinstallation is part of the service. I feel my time and day was wasted unnecessarily. Overall, the sales team is great, Jeremy as my liaison was phenomenal, The service came extremely short on this visit. At this moment, I’m still waiting to hear back from Jim, the service manager. After my vocal concerns Jim the service manager call me back and had me come in to fix everything that was a miss. The car was cleaned and scratches buffed out. A little of the compound from the buffing of the scratches was left on my lights but overall better. More
I used the Costco buying program and working with Luis the Costco co dealer rep was very easy. We negotiated the car and extras over email and once we came to agreement all I had to do was pickup the car. the Costco co dealer rep was very easy. We negotiated the car and extras over email and once we came to agreement all I had to do was pickup the car. I would recommend you Coggin to my friends. More
Very professional, answer all my questions kept me updated on the progress of the service offered coffee water or sacks while my vehicle was being serviced.... updated on the progress of the service offered coffee water or sacks while my vehicle was being serviced.... More
I bring my daughter’s car for service every time. People here are awesome and always willing to help in a professional and friendly way People here are awesome and always willing to help in a professional and friendly way More
Service representative James P. was professional and helpful. He finished with the customer he had, acknowledged that I was there and would be right with me. Took care of me with was professional and helpful. He finished with the customer he had, acknowledged that I was there and would be right with me. Took care of me within five minutes. More