Coggin DeLand Hyundai
Deland, FL
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Please read everything before you sign the contract When I purchased my 2017 Tucson on 2 June 2017, we went to finance. I was presented with the option to purchase additional service coverage and fabri When I purchased my 2017 Tucson on 2 June 2017, we went to finance. I was presented with the option to purchase additional service coverage and fabric/paint warranties but replied "no" that I usually self-insure those things. After fiddling with his computer, the Business Manager Jaafar Harake said he could switch us from Hyundai Finance to VyStar Credit Union and doing that could get a better interest rate and add in the service contract and paint protection with no increase in payments. I naturally said sure. He never mentioned he was able to do that by changing the term from 72 to 77 months. I signed it without noticing the change. After the fact, I felt it was a terribly unprofessional/unethical maneuver. I requested support from the GM or his assistant, Nick Hyathan who was unable/unwilling to change the contract once the credit union funded it even though I reported my issue on June 12th and it wasn't funded until the 27th. The dealership was unresponsive with post-sales communication; avoiding returning when there is an issue they don't want to address. Their excuses were always that they were too busy. When I told Nick exactly how I would like to see it resolved, he did nothing but say "please let us know how we can improve your shopping experience", completely missing the boat. I'm mad at myself for not catching Coggin Deland Hyundia's slight of hand and at them for not making it right. More
new car Wasn't looking for a new car. But I am very happy with this car. Will be my last new car. It handles really good and great gas mileage Wasn't looking for a new car. But I am very happy with this car. Will be my last new car. It handles really good and great gas mileage More
Great Dealership Everyone was friendly, helpful and professional I like doing business with Coggin Deland Hyundai and i'll repeat it again later. they took care of al Everyone was friendly, helpful and professional I like doing business with Coggin Deland Hyundai and i'll repeat it again later. they took care of all details and they made me feel good, what a great experience that i had. More
sonata Juan was amazing and so was the finance manager I worked with although I cannot remember his name. Juan even came to my house with a paper that was m Juan was amazing and so was the finance manager I worked with although I cannot remember his name. Juan even came to my house with a paper that was missed so my boyfriend and I could sign it as to not inconvenience us by having to drive back to the dealership. I will definitely be recommending Hyundai to my friends and family! More
The place to go They gave me a real fair deal & Kyle the salesman was very helpful. Keep that uplifting music playing. This dealership has done a complete turnaround They gave me a real fair deal & Kyle the salesman was very helpful. Keep that uplifting music playing. This dealership has done a complete turnaround for the better, from the last time we were there in 2013. At that time we walked out in a rain storm & ended up buying a Kia. But this time was different, we ended up with a Hyundai. More
"Best Car Buying Experience Ever" My daughter,and I are extremely pleased with all aspects of this Dealership, and any emplyees we have had contact with. They get an A-Plus from top t My daughter,and I are extremely pleased with all aspects of this Dealership, and any emplyees we have had contact with. They get an A-Plus from top to bottom. More
What an experience! I have been too many dealerships all over Orlando and Deland Coggin is by far the most professional conscientious staff I have ever met. And this is 6 I have been too many dealerships all over Orlando and Deland Coggin is by far the most professional conscientious staff I have ever met. And this is 6 years running for me. Incredible. More
Great Dealership We can't say enough about Coggin Deland Hyundai. Our salesman Kyle Rudd was very helpful and understanding. To be honest my wife and I didn't think we We can't say enough about Coggin Deland Hyundai. Our salesman Kyle Rudd was very helpful and understanding. To be honest my wife and I didn't think we would be able to get a new car. Kyle found the car that helped us with the numbers and that we really liked. So between Kyle Rudd and Wayne Wittman in sales and Peter and Alfredo in financing we were able to purchase a brand new 2017 Hyundai Accent. If you're looking to purchase a new or used vehicle go to Coggin Deland Hyundai and see Kyle or Wayne you won't be disappointed. More
Sales and finance Department Our Sale associate was Laura Briceno , She is very nice Person with a lot of knowledge about car and sale, we recommend her 100% she is excellent, a Our Sale associate was Laura Briceno , She is very nice Person with a lot of knowledge about car and sale, we recommend her 100% she is excellent, also the finance manager Alfredo Rodriguez found the best deal with the bank for us, he is very nice and no pressure Excellent. If you want to find a good car and good dealer staff go with them 1000000% More
Excellent experience Working with Dale was a pleasure. He was incredibly knowledgeable and listened to what I was looking for. He was straightforward throughout the entire Working with Dale was a pleasure. He was incredibly knowledgeable and listened to what I was looking for. He was straightforward throughout the entire process and kept me informed along the way. He explained all of the features in my new car and made sure I was comfortable before leaving the dealership. He even called to check in to make sure everything was going well! Great service! More