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Coggin DeLand Hyundai
Deland, FL
575 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 575 reviews
July 28, 2018
BEWARE Dealer contacted me saying that the 2019 Hyundai Veloster was $16,715. Therefore, I went to the showroom to test drive the vehicle. However, at the en Dealer contacted me saying that the 2019 Hyundai Veloster was $16,715. Therefore, I went to the showroom to test drive the vehicle. However, at the end he brought me his final price, and I was surprised. The price included a lot of hidden fees and the total price was jacked up to $22000. This is not a deal. I could get this same price at any Hyundai dealership. This is just a scam to lure people into their shop. Once you are in the dealership you will realize that you have wasted your precious time. I don't recommend this dealership to anyone. More
by Tom7600
Employees Worked With
John Baird
July 20, 2018
I WAS TREATED LIKE A MORON I Went to this dealership to shop for a new car for my daughter. At first everyone was happy and jovial. Once we test drove the vehicle we wanted, the I Went to this dealership to shop for a new car for my daughter. At first everyone was happy and jovial. Once we test drove the vehicle we wanted, they gave us a price that was so high and unrealistic, I told them I could not even negotiate with them. They added unbelievable fees to the car and dealer installed options that were overpriced and not even on the car. Their discounts of $4100 were for like uber drivers ($1000) and Sams club members and their Military discount was less at $500..... When they sent the closer who was just another salesmen with an attitude, he became obnoxious and I thought he was going to get violent. Never again, and I am Local. Do Not go to this Dealership!!!The only bright spot was a gentleman named Jack who tried to save the deal, but really too late. Sorry Jack. More
by Crigs
Employees Worked With
some guy named Rena
June 14, 2018
False advertising Talked to Peter on phone for an advertisement on there website. Verified the price of 12813.00. Explained that I didn't want to be there long because Talked to Peter on phone for an advertisement on there website. Verified the price of 12813.00. Explained that I didn't want to be there long because I had a toddler with me, so get everything ready. When I arrived the car was ready, but Peter gave me Jose to deal with. Ok, well he tried to add 2995.00 for tinted windows, yes tinted windows folks. They acted like that was ok. I explained that this wasn't the price advertised and they said well we can't give you that price. Well guess what, you're not gonna get my business. Went to kia next to them. Do not sign anything unless you look at everything. More
by Terrystern1
Employees Worked With
Jose, Pete. , Peter Crescenzi
June 09, 2018
Disappointed disappointed Head to really good experiences love the sales man Mr. Juan however your new general manager his customer service skills leave a lot to be desired he Head to really good experiences love the sales man Mr. Juan however your new general manager his customer service skills leave a lot to be desired he thinks because I was a single woman coming in there without my husband that he can just hand me a piece of paper and say this is a deal now he didn't meet my terms at all nor was he sorry about that this isn't Altona this is an Orlando this is D land he needs to learn that sorry I won't be back and by the way I've been buying cars from coggins since 1998 with Paul Piersi guess I'll just stick with him. And by the way someone needs to explain tear general manager that yes he does have a boss More
by Msc1951
Employees Worked With
Juan Martinez
May 24, 2018
Sales and finance dept are garbage Bought new car from them took hours, car had no spare tire,no s.d. card they said they would call me. Had to return several times to dealer to get wha Bought new car from them took hours, car had no spare tire,no s.d. card they said they would call me. Had to return several times to dealer to get what was owed to me with no phone calls, month after satellite radio went out after antenna change radio needed change, they changed radio and damaged the dashboard, said they would fix got home that same day to a letter from dmv that my license was going to be suspended. Went to dmv to Straighten out, they told me that the insurance policy the dealership registered the car with wasn't even close. Went to the dealer to tell them about they're mistake and this guy Peter comes disrespectful,unprofessional and discorteous talking to me like I'm an idiot and it was my mistake. Straight garbage... More
by Eric
Employees Worked With
Peter Crescenzi
April 08, 2018
Internet sale It's a lie I made an appointment and I do not arrive, for a car that I buy online and they do not want to deliver me. I have all the evidence, if a lawyer wants I made an appointment and I do not arrive, for a car that I buy online and they do not want to deliver me. I have all the evidence, if a lawyer wants to have my case for breach and false advertising and discount that they do not comply. Coggin deland do not meet what they say Me puso una cita y no llego, por un carro que compre online y no me quieren entregar. tengo todas las pruebas, si algún abogado quiere tener mi caso por incumplimiento y falsa publicidad y descuento que no cumplen. Coggin deland no cumplen lo que dicen More
by FEDERICO MONTOYA
Employees Worked With
Peter Crescenzi
March 13, 2018
service great service by a knowledgeable rep a plus on meet and greet explains what service vehicle needs per manufactures spec. Lance makes service time easy great service by a knowledgeable rep a plus on meet and greet explains what service vehicle needs per manufactures spec. Lance makes service time easy More
by edward oconnor
Employees Worked With
Lance Ellis
February 27, 2018
Didn't own up to a signed contract. Unfortunately I can't recommend doing business with this dealership now or in the future after my recent experience with them. I went in to the dealer Unfortunately I can't recommend doing business with this dealership now or in the future after my recent experience with them. I went in to the dealership on 02-19-2018 and after test driving a blue Hyundai ioniq, myself and the salesman came to terms on a loan in which both parties agreed upon to purchase the vehicle which included a trade-in. Fast forward to 02-26-2018 and I receive a phone call from both the salesman involved as well as a finance manager asking me if I could "Come by to "re-sign" some paperwork"......sounds foreboding but nonetheless I made the 30 mile trip back to the dealership only to find out that it was more than them simply needing me to re-sign some papers and more along the lines of me either needing to put down $3,500 in order to keep the car or give up the car and take back my trade-in due to the financing the company not wanting to give me the amount the dealer agreed to and signed for in the original contract. Since they were unable to honor the contract that both parties agreed upon I simply returned the Hyundai Ioniq and took my old vehicle back. Had I been told over the phone what was in fact the issue I could have simply brought both sets of keys for the new car with me but instead I ended up having to make another 60-mile roundtrip to return home to get the 2nd set of keys for the Ioniq to return to the dealership. There seemed to be little concern on the dealers part for any of this and thusly I simply CAN NOT RECOMMEND them to friends or family. I realise these things can happen from time to time but I believe that if due diligence were performed on the dealerships part then this all could have been avoided. This is the first time anything like this has happened to me before and i'll make every effort to avoid this dealership ever again to make sure it never does again. The moral of the story is that if you're going to do business with Coggin Deland Hyundai (though I wouldn't recommend it) then i'd suggest that you skip the dealer financing offers and get your auto loan from a bank or credit union or some other lender. More
by Chris
Employees Worked With
Moohamed, Peter Crescenzi
February 11, 2018
Untrustworthy, rude, and disrespectful I was shopping for a first car for my sister. I checked out the website looked like they had a few cars I was interested in, called to verify they ha I was shopping for a first car for my sister. I checked out the website looked like they had a few cars I was interested in, called to verify they had cars in stock in my price range (paying cash) and with all of my requirements. I specifically asked for vehicles with less than 100,000 miles and 99,000 miles does not count. I spoke with Peter (turns out he is in the finance department) who assured me they had what I was looking for. Actually told me they had a Chevy Cruze with 74,000 miles for under 7,000 cash (they did not). Also had a Nissan Versa in this price range and under 100,000 miles (they did not). Peter proceeded to call out multiple cars with my requirements. I stressed to him that I was 2 hours away and didn’t want to drive there for no xx. Get there, the cars we discussed mileage started out at 115,000 miles. You can expect that I am very annoyed by already. The salesman (don’t recall his name due to being furious when I left) pulls a car from the back for me to view, white Hyundai Elantra that has a huge dent in the side near the back passenger side tire. A portion of the rear bumper was missing. The car had clearly been wrecked. As we are walking towards the vehicle, I verify that this was the car he was going to show me, he attempted to explain how they would fix the damage if I liked. I exploded and decided to leave. At which time the salesman and some other dude tried to convince me not to leave. If other options were available, why would you bring me a xxx first? Wouldn’t you want to show your best options upfront? After being treated so rudely and disrespected I was to allow him to show me other options. No! If you’re going to show me some crap like that, then how do I trust you to sell me a car they will not brake down in 2 weeks time? No Thank you! Just because I am female doesn’t not give you the right to try and screw me over. Your loss I took my cash elsewhere. More
by Femaleshopper
Employees Worked With
Can’t recall salesman name , Peter Crescenzi
February 05, 2018
Replacement of recalled part Went in to make an appointment, and was given one for the next afternoon. Brought the car in, and within 45 minutes the car was brought back. Lance Went in to make an appointment, and was given one for the next afternoon. Brought the car in, and within 45 minutes the car was brought back. Lance was polite, courteous, and most helpful. More
by shaynaeggy
Employees Worked With
Lance Ellis
