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Coggin DeLand Hyundai
Deland, FL
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Made the deal online and over texts. Car was ready for a test drive as we arrived. A quick intro and handshake with the sales manager and we had a deal. A very good car buying experie Car was ready for a test drive as we arrived. A quick intro and handshake with the sales manager and we had a deal. A very good car buying experience. More
Appointments are kept to the scheduled times and that is important to some of us. Thank you for a comfortable waiting area. See you for my next regular service. important to some of us. Thank you for a comfortable waiting area. See you for my next regular service. More
Jim was very friendly and did a good job very efficiently. The facility was well taken care of and the amenities were more than adequate. efficiently. The facility was well taken care of and the amenities were more than adequate. More
This dealership should be shut down due to rampant fraud in the finance department. My personal experience was harrowing as the Finance manager used ever trick in the book to inflate the interest rate afte in the finance department. My personal experience was harrowing as the Finance manager used ever trick in the book to inflate the interest rate after I refused to buy the dealer add ons ie. Gap Insurance and Extended warranties. I had completely signed a full contract with the Hyundai finance rate of 4.49 %. Then as I said, when I refused the Gap and Extended Warranty the finance manager Laurence Fillippo began using his degenerate sorcery and tore up the contract in my face. He moved to my side of the table a presented a document saying I was agreeing to a Second Contract. If you’re familiar with dealer “Yo Yo” tactics in Florida this would be what I would call the “In Dealership Yo Yo”! As I was a little rusty not having bought a new car in almost a decade he caught me with my guard down with his subterfuge and I signed the paper agreeing to a second contract. This all happened within just a few minutes. Laurence then went to work on me with a completely new contract which he inflated the interest rate by a half of a percentage point raising it to 4.9%. I learned latter that this is called the “Dealer Reserve” and Laurence will get a bonus on this money and he and the dealer will “Wack” this additional profit up and put it directly in their pockets. I intend to use every possible counter measure of the lowly consumer to counter this for myself and others as I don’t like stealing. Remember just because their title may be “Finance Manager” they certainly aren’t your “Financial Advisor” and they certainly aren’t looking out for you. As Laurence was preparing the “Second” contract with the additional interest he kept saying while smiling “It’s not me it’s Hyundai”. “It’s not me it’s Hyundai”. At the time of this purchase my credit score was 730. They did a total of 5 hard inquiries between Hyundai and the Stealership. That is how I verified that Laurence was a liar and a scammer since Hyundai verified that the first contract was good to go and they would not just arbitrarily in the last minutes of the car purchase inflate the agreement. It is so disgusting that degenerates run auto financing at dealerships, and the theft is encouraged through bonuses with the consent of Top Corporate management. Watch your six when you buy a car. Spend some time steeling yourself with good information to quickly identify scams and sleight of hand at the Stealership. It’s totally a shame that the “Dealer Reserve” the difference between the “buy rate” and the “sell rate” is not illegal. I can think of no one who would like to pay more so the Stealership and finance people can make more $$$s than necessary off you. It’s a material fact that Coggin Engaged in Ripping me off. And I will bet they have done this same technique over and over day in and day out to the detriment of unsuspecting consumers.. I intend to pursue every means possible to stop this behavior and get back the money stolen. Be weary of these people, they certainly don’t care about you!!!!!! I have already made 3 payments on the car. I asked my salesman in the first week to send copies of all the contracts I signed and he never called me back. I still have not received any copies of the agreements and it’s going on 90 days. Hopefully within the next 6 months you will see this Stealership sanctioned and in the news on one of those “Rip Off” reports! Best thing you can do is avoid them like a plague!!! More
I have been a customer at Coggin Deland Hyundai since 2008. The service has already been great and seems to have actually gotten better in the last two years. I had an excellent experience purchasing my 2008. The service has already been great and seems to have actually gotten better in the last two years. I had an excellent experience purchasing my last car, and the Service Department is exceptional. More