
Coggin DeLand Hyundai
Deland, FL
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Total frustration with Coggin Deland Hyundai. Sales people when I bought the car were pushy but I was post flood, having lost two cars and major damage to my home and I put up with it. Firs Sales people when I bought the car were pushy but I was post flood, having lost two cars and major damage to my home and I put up with it. First service experience has been the worst ever at a dealership. Brought care in by appt. On Saturday not notified until late Sat, that they needed to keep to keep until Monday. Monday, despite numerous calls to service, none returned. And I received repeat emails from dealership that I hadn’t dropped my care off as scheduled. Tuesday, Called again, supposed to get a call back in 15 minutes to hear status. Half hour later, they called to say, they’d try to have it done today. Excuses included super busy, and tech being pulled away from my car to work on another. Hope that customer is satisfied. I understand a rushed work day. I do not understand not calling customers back while you have their vehicle. Stopping one job to complete another and leaving the first customer hanging. The perspective from dealership staff seems to be that telling me the dealership is busy is an excuse. Of course it’s busy you cram people in for service knowing many will wait…apparently just don’t call em back is the dealership motto. So all in all, from sales, to service, Coggins Delan Hyundai sucks. More
The entire buying experience was amazing. Peter was very helpful and considerate throughout the entire process. He was courteous, helpful and never pushy, which I appreciate. Laurence expla Peter was very helpful and considerate throughout the entire process. He was courteous, helpful and never pushy, which I appreciate. Laurence explained all the financial aspects in detail and was courteous and helpful also. More
All the people at the Hyundai dealership were very courteous! They answered all my questions on the safety features of the automobile and spent a lot of time telling me how to use all the different co courteous! They answered all my questions on the safety features of the automobile and spent a lot of time telling me how to use all the different controls. More
Fady-Salesperson was patient, knowledgeable, friendly, not aggressive, asked how he could meet my needs with a vehicle. Allowed me to direct the flow of the conversation. He provided a link for later vie not aggressive, asked how he could meet my needs with a vehicle. Allowed me to direct the flow of the conversation. He provided a link for later viewing. Extremely pleasant experience. More
Everyone is very nice in there. They were all prior military so we got along well and the deal was outstanding. Thank you guys job well done. They were all prior military so we got along well and the deal was outstanding. Thank you guys job well done. More
I was very pleased. They were very curtious & knowledgeable. The transaction went smooth. Thank you Fady, Tinu & Cooper. They were very curtious & knowledgeable. The transaction went smooth. Thank you Fady, Tinu & Cooper. More
Everyone was very pleasant and worked hard to get this sale closed. They went above and beyond b sale closed. They went above and beyond b More