Coggin Chevrolet at the Avenues | Page 8

Terrible! They didn't do the work they charged us for and only did some of the services required on the 100,000 mile service that was requested. The entire top cover on the engine was still covered in dust only did some of the services required on the 100,000 mile service that was requested. The entire top cover on the engine was still covered in dust and looked like it had not even been touched or anything removed to replace the spark plugs, and they claim that was done. They claim to have checked the brakes as asked, but the wheels were not removed or rotated like they should have been so I doubt they checked the brake pads. When the service manager was asked about the quality of service and why we were charged over 4 hours of labor when the car was done in less than 2 hours he was confrontational and refused to reduce the charges or labor fees. $800! Not what we expected from Chevrolet! More

The salesman Dustin was great. The finance guy Clint, during the approval process came and asked me if I worked for a temp agency. I expressed to him that I did. He said some banks won't allow that but h during the approval process came and asked me if I worked for a temp agency. I expressed to him that I did. He said some banks won't allow that but he would figure it out. An hour or so later I was told I was approved and drive the vehicle off the lot. A week and a half later Clint called and told me the bank rejected my loan because I worked for a temporary agency and I may have to give the vehicle back! He then told me the only loan he could find me had an interest rate of 20% (originally 14%) and the payment went from $340 to $439 per month. Super disappointed in this company. Unethical doesn’t even cover it! More

Very dishonest, unprofessional and disrespectful! I will never visit this dealership again. He tried to scam an extra 1000 on top of the deal we agreed upon. I took off from work just to drive 2 hours and w never visit this dealership again. He tried to scam an extra 1000 on top of the deal we agreed upon. I took off from work just to drive 2 hours and waste my time. More

Doesn’t seem to be very knowledgeable about the products and misleads the customer. I’d recommend going to a more honest and trustworthy dealer, or at least steer clear of Armanno. and misleads the customer. I’d recommend going to a more honest and trustworthy dealer, or at least steer clear of Armanno. More

Cancelled Lease with NO posessesion - would NOT refund Would give them a ZERO if I could! I cancelled the lease only hours after and did not take possession of vehicle and they would NOT refund me my mone Would give them a ZERO if I could! I cancelled the lease only hours after and did not take possession of vehicle and they would NOT refund me my money/deposit. Tried calling and Joey, finance manager, and he hung up on me, second manager, Michael, was belligerent. Drove there to talk to General Manager, John Hip, and they would not let me speak to him. I had to find his office and know on the door myself. They lied and said they sent in the paperwork to GM Financial, which they had not as they couldn't if I had not taken possession. GM Financial has been flagged to not receive it if they did since I have no vehicle from them. GM Financial advised me to call GM corporation directly to file a complaint, which I have. GM is investigating and a senior advisor will be in contact. STAY AWAY from this shady operation!!! All they have to do is refund me my money as I have nothing from them! More