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Coggin Chevrolet at the Avenues
Jacksonville, FL
269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 269 reviews
May 16, 2017
still waiting After having my vehicle looked at about three weeks ago to check the engine light, I am still waiting for my copy of the diagnostic report. I have cal After having my vehicle looked at about three weeks ago to check the engine light, I am still waiting for my copy of the diagnostic report. I have called the service person and no return call was recieved. I have always gotten a copy of service in the past when I've had work done. The failure to get a copy of the diagnostic report leads me to believe since no work was done that no further attention is warranted to me. Very disappointed to say the least. I would appreciate a response or copy of my request. Lucy Santos P.S.I was told at the time of this visit that the report was in the mail. I know the Post Office is sometimes slow, but three weeks???. Totally unacceptable Coggin Motors, and by the way my engine never did stay off. More
by Disgusted
Employees Worked With
Melanie Vergotz
April 22, 2017
Great place I always service and buy here. Great place. Carey in sales and the GM Mr. John are so easy to work with. I work with them all the time. Randy and Mike I always service and buy here. Great place. Carey in sales and the GM Mr. John are so easy to work with. I work with them all the time. Randy and Mike in service are great. Please keep it up. It's getting better too. More
by bill3263
Employees Worked With
John Hipp, Bill, Randy, Mike
April 18, 2017
Great sales experience Buying my car today from Coggin Chevrolet at the Avenues was made extremely easy by the sales representative Jerome Malloy. Highly recommended would b Buying my car today from Coggin Chevrolet at the Avenues was made extremely easy by the sales representative Jerome Malloy. Highly recommended would buy from again. More
by MJ S
Employees Worked With
Jerome Malloy
April 14, 2017
I'd shop here again. Staff was pleasant to deal with. I didn't feel pressured to by. The finance manager Courtney was awesome. Overall I would recommend them to all my fri Staff was pleasant to deal with. I didn't feel pressured to by. The finance manager Courtney was awesome. Overall I would recommend them to all my friends and family. More
by D-Rod1059
Employees Worked With
John, Courtney
April 14, 2017
My wonderful experience at Coggin Chevrolet. People that listen, that was my experience at Coggin. I had a monthly payment that I had to stick to, and they done just what they said they would. Ke People that listen, that was my experience at Coggin. I had a monthly payment that I had to stick to, and they done just what they said they would. Kept my payment just were I wanted it. The bonus was that everyone was nice, , helpfull and all my needs were met. Coggin Chevrolet is place I will always get my new or used vehicles. Thanks, Vicky Jacobs More
by Vicky 123
Employees Worked With
Courtney
April 13, 2017
New Suburban Love the truck love this dealership. We would drive from tampa to get the oil changed if we could. Awesome place and would an do recommend to everyo Love the truck love this dealership. We would drive from tampa to get the oil changed if we could. Awesome place and would an do recommend to everyone we know looking for a chevy More
by Kyac
Employees Worked With
Carey and John
April 12, 2017
Nice and easy Coggin Chevy made everything quick and painless on my Tahoe purchase. All at a great price. Will def recommend them. Everyone at the dealership rock Coggin Chevy made everything quick and painless on my Tahoe purchase. All at a great price. Will def recommend them. Everyone at the dealership rocks. More
by Russjulia
Employees Worked With
John Hipp, Carey Watkins, Courtney Hayes
April 06, 2017
Nightmare, worst car buying experience of my life! Below is a list of the problems that I discovered with my 2008 Cadillac Escalade ESV within a week of driving it off the lot at Coggins Chevrolet at t Below is a list of the problems that I discovered with my 2008 Cadillac Escalade ESV within a week of driving it off the lot at Coggins Chevrolet at the Avenues. My salesperson told me, and I quote, "If a vehicle is on our lot, you can rest assured it's the cream of the crop. We put all of our used vehicles through a rigorous 128 point inspection, and if there's anything wrong we take care of it before it's put on the lot." When I called to describe the issues below, I was told that there is no inspection performed and that my sales rep was no longer with the company. I tried speaking with the sales manager, finance manager, and general manager at Coggins and received no help whatsoever. They were rude and told me it was my fault for not inspecting the vehicle carefully enough. I even called Asbury Automotive who is the parent company of Coggins and got the same treatment from them. Their lawyer emailed me and offered me $100 for my trouble to settle the matter. Read the issues below and decide for yourself if $100 sounds reasonable: *Front strut seals both blown leaking, and creaking badly *Front differential gaskets both leaking *Rear passenger exterior door handle broken *Neither cigarette outlet works *Driver side headlamp out *Power steering pump corroded through and leaking badly *Belt squealing badly *Airbags blown out of rear shocks *Rear shock compressor shaking terribly, auto level not functional *Transmission coolant line corroded through and leaking *Check engine light on with evap code *Leaking fuel from above middle region of gas tank *Tire pressure monitor not functional on rear passenger side *Drivers side wheel bearing bad, drivers side wheel almost came off while driving *Gas shock on rear cargo door failing, won't hold door open..drops down suddenly without warning after opening *Rear defrost cable on passenger side of cargo door glass detached from glass BUYERS BEWARE! There are good an honest people in this world, but you won't find one at this dealership. More
by Sshipley
Employees Worked With
Salesman, finance mgr, sales mgr, general mgr, corporate staff, corporate attorney
April 04, 2017
Couldn't be happier I bought a my silverado and impala at Coggin Chevy. Both times I worked with Phil and I couldn't be more pleased. Phil was professional and knowledgea I bought a my silverado and impala at Coggin Chevy. Both times I worked with Phil and I couldn't be more pleased. Phil was professional and knowledgeable. He listened to what we wanted and didn't try to sell us something we didn't want. Being a returning customer, Coggins sale team took care of me with my trade in and even threw in some extras. I was definetly pleased and when I'm ready for another car this will be where I go. More
by Bmeeks
Employees Worked With
Phil
April 04, 2017
Slow and indifferent Went in for a 30,000 service was told it would take about 2 hours and it took over 3. Also this is the only dealership I have ever had service done an Went in for a 30,000 service was told it would take about 2 hours and it took over 3. Also this is the only dealership I have ever had service done and they don't at least run the vehicle through a car wash. If you are spending $250 to have service work done they could at least knock the pollen off for you. I will be looking for other options for my next scheduled service. More
by Thuds1
Employees Worked With
Mike Hopper
