Coggin Chevrolet at the Avenues

Terrible service and over charging of service I came into your dealership because of a recall noticed I received in the mail. Fist red flag after contacting you was that the lady on the phone coul I came into your dealership because of a recall noticed I received in the mail. Fist red flag after contacting you was that the lady on the phone could not find the recall in your system. After transferring me to an 'Advisor,' he informed me this is a special notice not a true recall. That was the second red flag. I brought my car in and immediately he had me sign a form stating a 110 fee for just looking at my car. Third red flag. I eventually agreed after asking addition questions. I then got a call about an hour later. He said that there is an issue with the camshaft. The intake and exhaust pieces needed to be replaced. It was going to cost me 408 dollars. I called B.S. on him and asked to my car back right away. I paid your stupid diagnostic fee and went on my way. The next day, I found an OBDII device online for 15 dollars. Plugged it into my car and got fault code P0010. I did some research and found out only the Intake was faulty. I found the part at Auto Zone for 43 dollars and after watching a 5 minute YouTube video, I was able to fix my car in about twenty minutes. I'm disgusted by your service department and how they tried to rip me off for a second time. Replacing functional parts and charging a ridiculous labor fee. My confidence in your dealership is very low at this point. It will take a lot for me to purchase a Chevy in the future. More

Awesome Too care of a key fob with no questions ask and took me in without notice on a Friday afternoon to installed a bed cover. I know people were ready to Too care of a key fob with no questions ask and took me in without notice on a Friday afternoon to installed a bed cover. I know people were ready to go home, but they did a great job without notice. A+ in my book. Thank you Mike Hopper for taking care of me. Kuma More

Excellent customer service. This is our second time with Coggin Chevy. Both times have been amazing. The employees are always accommodating. We walked out both times with a new v This is our second time with Coggin Chevy. Both times have been amazing. The employees are always accommodating. We walked out both times with a new vehicle. Always very pleased. More

Good Experience I had a pretty good experience buying our new Colorado from Coggin. There was the usual back and forth on price but we came to a reasonable agreement. I had a pretty good experience buying our new Colorado from Coggin. There was the usual back and forth on price but we came to a reasonable agreement. My salesman Robert Thompson was very good to deal with and we worked through the process. More

Arrogant beyond belief! Stopped by Coggin Chevrolet to look at a used 2009 Acura TSX for my 17 year old son. Coggin Chevrolet should be embarrassed for having this car on th Stopped by Coggin Chevrolet to look at a used 2009 Acura TSX for my 17 year old son. Coggin Chevrolet should be embarrassed for having this car on their lot! The paint was horrible, and the inside of the car was even worse! The entire bolster on the driver side seat was completely ripped open! On a $14,000 car... are you kidding me? What's worse is the salesperson argued that the buyer has been buying cars for 20 years and that the price was fair. He was then arrogant enough to tell me he would get the buyer and I could argue with him about the price. Then he says this guy is never wrong and you won't win that argument. Wow... nice sales tactics! The final straw was when his arrogance got the best of him and as he's walking back into the office he says to me and my two son's, "Good luck finding the perfect car for $10,000." Coggin - pay attention... I will never buy another car from you! And, btw - my last 4 cars, I bought from Coggin Honda in Ft. Pierce. You just lost a long term customer. More