Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coggin Chevrolet at the Avenues
Jacksonville, FL
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 253 reviews
June 09, 2017
Arrogant beyond belief! Stopped by Coggin Chevrolet to look at a used 2009 Acura TSX for my 17 year old son. Coggin Chevrolet should be embarrassed for having this car on th Stopped by Coggin Chevrolet to look at a used 2009 Acura TSX for my 17 year old son. Coggin Chevrolet should be embarrassed for having this car on their lot! The paint was horrible, and the inside of the car was even worse! The entire bolster on the driver side seat was completely ripped open! On a $14,000 car... are you kidding me? What's worse is the salesperson argued that the buyer has been buying cars for 20 years and that the price was fair. He was then arrogant enough to tell me he would get the buyer and I could argue with him about the price. Then he says this guy is never wrong and you won't win that argument. Wow... nice sales tactics! The final straw was when his arrogance got the best of him and as he's walking back into the office he says to me and my two son's, "Good luck finding the perfect car for $10,000." Coggin - pay attention... I will never buy another car from you! And, btw - my last 4 cars, I bought from Coggin Honda in Ft. Pierce. You just lost a long term customer. More
by Lostcustomer
Employees Worked With
Clint
June 06, 2017
Exactly what we wanted - no pressure Robert Thompson was an absolute joy to work with. He was persistent, knew EXACTLY what we wanted and made it happen. We cannot praise his work ethic e Robert Thompson was an absolute joy to work with. He was persistent, knew EXACTLY what we wanted and made it happen. We cannot praise his work ethic enough. He always had a smile on his face and was so pleasant. We will be sending all of our friends to him. More
by lbradford
Employees Worked With
Robert Thompson
June 05, 2017
False advertisment The dealership listed a truck on auto trader for an online price. I viewed this truck on auto trader for a week. I went in today to look at this truck The dealership listed a truck on auto trader for an online price. I viewed this truck on auto trader for a week. I went in today to look at this truck and work out a deal on one and was told the online price was a mistake and they already removed it.... well i just checked again and it still listed for the online price. They said they would not give me the online price and the price changes all the time, that the price online doesn't mean it would sell for that price. They only offered the invoice price of truck listed on the window sticker.... long story short they are false advertising! More
by steallife904
Employees Worked With
first was Rich, don't remember guy i was handed off too.
June 03, 2017
Outstanding Car Buying Experience Excellent service, product, atmosphere. The staff exemplified professionalism while being courteous, kind, polite and exceptionally well trained. All Excellent service, product, atmosphere. The staff exemplified professionalism while being courteous, kind, polite and exceptionally well trained. All questions were promptly answered and the staff made themselves available throughout the complete car buying process. I have already suggested and bragged about your dealership. One of the best car buying experiences I have had with Chevrolet which is over (10) New Cars bought and traded. Thanks for a great product and service. More
by StepsChevy
Employees Worked With
Kingsley James, John Hipp, Will Locklier, AJ
May 16, 2017
still waiting After having my vehicle looked at about three weeks ago to check the engine light, I am still waiting for my copy of the diagnostic report. I have cal After having my vehicle looked at about three weeks ago to check the engine light, I am still waiting for my copy of the diagnostic report. I have called the service person and no return call was recieved. I have always gotten a copy of service in the past when I've had work done. The failure to get a copy of the diagnostic report leads me to believe since no work was done that no further attention is warranted to me. Very disappointed to say the least. I would appreciate a response or copy of my request. Lucy Santos P.S.I was told at the time of this visit that the report was in the mail. I know the Post Office is sometimes slow, but three weeks???. Totally unacceptable Coggin Motors, and by the way my engine never did stay off. More
by Disgusted
Employees Worked With
Melanie Vergotz
April 22, 2017
Great place I always service and buy here. Great place. Carey in sales and the GM Mr. John are so easy to work with. I work with them all the time. Randy and Mike I always service and buy here. Great place. Carey in sales and the GM Mr. John are so easy to work with. I work with them all the time. Randy and Mike in service are great. Please keep it up. It's getting better too. More
by bill3263
Employees Worked With
John Hipp, Bill, Randy, Mike
April 18, 2017
Great sales experience Buying my car today from Coggin Chevrolet at the Avenues was made extremely easy by the sales representative Jerome Malloy. Highly recommended would b Buying my car today from Coggin Chevrolet at the Avenues was made extremely easy by the sales representative Jerome Malloy. Highly recommended would buy from again. More
by MJ S
Employees Worked With
Jerome Malloy
April 14, 2017
I'd shop here again. Staff was pleasant to deal with. I didn't feel pressured to by. The finance manager Courtney was awesome. Overall I would recommend them to all my fri Staff was pleasant to deal with. I didn't feel pressured to by. The finance manager Courtney was awesome. Overall I would recommend them to all my friends and family. More
by D-Rod1059
Employees Worked With
John, Courtney
April 14, 2017
My wonderful experience at Coggin Chevrolet. People that listen, that was my experience at Coggin. I had a monthly payment that I had to stick to, and they done just what they said they would. Ke People that listen, that was my experience at Coggin. I had a monthly payment that I had to stick to, and they done just what they said they would. Kept my payment just were I wanted it. The bonus was that everyone was nice, , helpfull and all my needs were met. Coggin Chevrolet is place I will always get my new or used vehicles. Thanks, Vicky Jacobs More
by Vicky 123
Employees Worked With
Courtney
April 13, 2017
New Suburban Love the truck love this dealership. We would drive from tampa to get the oil changed if we could. Awesome place and would an do recommend to everyo Love the truck love this dealership. We would drive from tampa to get the oil changed if we could. Awesome place and would an do recommend to everyone we know looking for a chevy More
by Kyac
Employees Worked With
Carey and John
