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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.5
362 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 362 reviews

April 01, 2025

When told, that I would not pay 10 percent of the price of the car on dealer fees, Frank straight up lied about a discount. to explain the dealer 900 dollars worth of fees in a 9,000 vehicle. Any dealer w More

by Duncan Bramlett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Shannon
Apr 06, 2025 -

Coggin Chevrolet at the Avenues responded

Duncan, Thank you for taking the time to leave your feedback. I’m sorry to hear that your experience didn’t meet your expectations — especially when it comes to something as important as price transparency. That’s something we take seriously, and I’d appreciate the opportunity to speak with you directly about what happened. We never want our guests to feel misled, and your feedback helps us improve how we communicate and operate. Please feel free to give me a call at (904)260-8801 — I’d really like the chance to speak with you. Will Stepaniak General Manager (904)260-8801

Apr 06, 2025 -

Duncan Bramlett responded

I chance to talk for what? To reason why your salesman strait up lied. I have the txt. Dont call me. If you eant to talk to me you can text and Ill send you the info.

March 30, 2025

The Coggin team pulled together and demonstrated why we they are a great dealership. Eric, Rick and Savannah were very helpful. More

by Wheelsb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric- Sales, Rick -Finance and Savannah - Customer Service
March 29, 2025

Randy is the best. Newly widowed and first time taking the car in for service alone, he made me feel comfortable and took care of my car's needs. More

by rlvelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cygan
March 24, 2025

They were straight forward, patient, and gave a me a deal beyond what I thought was possible. I would recommend them without reservation. Tony in sales and Rick in finance made this my most comfortable exper More

by mikenimitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony in sales and Rick in finance
March 23, 2025

Great experience! My sales associate with attentive and knowledgeable. He was able to hit all the options on my checklist and got me into a 2023 Chevy Camaro. More

by Trudy Pantaleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Washington
March 21, 2025

Taylor Perkins was great showing me the truck. Had some minor issues but they were resolved pronto. Service department was awesome took care of my needs and let me know when me vehicle was complet More

by geonet6673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Garcia Taylor Perkins and Brittany from service Dept, Michael Hopper
March 20, 2025

Love having my Tahoe serviced at Coggin Chevy at Avenues! Their service department is the best in the city! Thank you for taking great care of our vehicles for years! More

by tlzortea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cygan - Service
March 12, 2025

Frank was very good he explained everything about the vehicle It took a little long to clean up the truck and they missed something’s More

by Steve.huston62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Shannon
March 10, 2025

Coggin’s salesman, Eric Butler, was responsive from initial contact, provided answers and pictures of everything I asked for. The car was well presented including some minor blemishes. Nothing felt hid More

by gpotter881
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Butler
March 08, 2025

Omar the sales rep was fantastic. Everyone from the GM to financing made the experience easy to purchase a new vehicle. More

by boost.dgm25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Hariri
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