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Coggin Chevrolet at the Avenues
Jacksonville, FL
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 253 reviews
January 18, 2018
I had an excellent experience with purchasing my new truck. Andrew Dove and the rest of the sales team did a great job during the whole process when I purchased my vehicle. They were very helpful and made ever Andrew Dove and the rest of the sales team did a great job during the whole process when I purchased my vehicle. They were very helpful and made everything very easy and painless. I will definitely go back to Coggin Chevy to buy cars in the future and have already recommended them to friends. More
by Danv
Employees Worked With
Andrew Dove
January 18, 2018
Love my new Chevy Malibu Andrew Dove was referred to me from a friend whom had previously purchased a vehicle from him. He came with high recommendations so when I was ready Andrew Dove was referred to me from a friend whom had previously purchased a vehicle from him. He came with high recommendations so when I was ready to purchase a new vehicle I was sure to contact Mr.Dove. He listened to my needs and wants with no extra pressure of putting me into a car I may later regret. Being I work often he was able to meet me when I got off from work and after dealing with the finance department & so on it was after 9pm when everything was final. Mr.Dove was there to help me move things from my old car to my new Malibu. Never had a car buying experience without my husband present but Mr.Dove made me feel comfortable I was making the right choice as I did not once have the feeling to second judge his expertise. Mr.Dove was trustworthy & clearly communicated with me each step of the way. Great salesman and great pricing at Coggin Chevy at the Avenues. More
by Sheree
Employees Worked With
Andrew Dove
January 17, 2018
New truck Andrew and the guys were awesome. Thank you for the professional service. They were friendly, fast, and no pressuring. Great Dealership. Will definite Andrew and the guys were awesome. Thank you for the professional service. They were friendly, fast, and no pressuring. Great Dealership. Will definitely be coming back . Thank you . More
by Newdodge
Employees Worked With
Andrew Dove
January 14, 2018
Buying a car sucks... I have actually said I would rather get a papsmere than buy a car again, but Andrew Dove made everything easier. He truly cares that his customers nee I have actually said I would rather get a papsmere than buy a car again, but Andrew Dove made everything easier. He truly cares that his customers needs are met and wants to help them find the right car. He was our advocate during negotiations and even helped us load the items into our new car. More
by Rx
Employees Worked With
Andrew Dove
January 13, 2018
Very satisfactory The salesman was very nice and energetic. Worked very hard to get me the best deal and get me into a vehicle in my price range without trying to push The salesman was very nice and energetic. Worked very hard to get me the best deal and get me into a vehicle in my price range without trying to push extra feature on me. More
by Ramey
Employees Worked With
Andrew dove
January 13, 2018
New car purchase Overall I was in a bad situation and Andrew helped us out with giving us the run around. I appreciate everything he did for me. Overall I was in a bad situation and Andrew helped us out with giving us the run around. I appreciate everything he did for me. More
by Smallwoodn95
Employees Worked With
Andrew Dove
January 12, 2018
Excellent service and salesmen My husband and I recently visited Coggin Chevy late on a Saturday evening to look at a 2017 suburban. We met Andrew Dove, our salesman, that night, a My husband and I recently visited Coggin Chevy late on a Saturday evening to look at a 2017 suburban. We met Andrew Dove, our salesman, that night, and he immediately got to work making us a great deal on a beautiful truck. Although we did not purchase the vehicle that night, Andrew and the finance team gladly stayed late to work with us. We came back the next morning and finalized the paperwork, with Andrew coming in on his day off to make sure we were satisfied. Andrew was excellent in customer service during the sale and I have since been back to visit the service department and his level of care is unmatched, even after the sale. I couldn’t be happier with our purchase and know that Andrew will be our salesman for years to come. More
by LaineReno
Employees Worked With
Ian, Andrew Dove
December 22, 2017
Poor service Brought my truck in for repair of a vibration issue. $2,000 later it is returned with the problem unresolved. No way was this truck road tested to ver Brought my truck in for repair of a vibration issue. $2,000 later it is returned with the problem unresolved. No way was this truck road tested to verify repair. I believe I am owed a rebate on the repair. More
by unhappy customer
Employees Worked With
Mike Hopper
November 30, 2017
NAVY FEDERAL CREDIT UNION AND ALL MILITARY MEMBERS BEWARE MY WIFE AND I CAME IN ON MONDAY WITH A DRAFT FROM NAVY FEDERAL CREDIT UNION READY TO BUY THE TRUCK WE WANT! MET WITH RICKY, ASKED HIM IF HE WANTED TO MY WIFE AND I CAME IN ON MONDAY WITH A DRAFT FROM NAVY FEDERAL CREDIT UNION READY TO BUY THE TRUCK WE WANT! MET WITH RICKY, ASKED HIM IF HE WANTED TO SELL A TRUCK TODAY, AND GAVE HIM OUR SPECS. HE WENT TO HIS MANAGER, IAN BARNETT, AND CAME BACK WITH TWO CHOICES. WE POINTED OUT TO RICKY THAT ONLY ONE MET OUR SPECS. RICKY REASSURED US THE SECOND WAS A MISPRINT. WE MADE OUR SELECTION, WE CHOSE THE ONE ON PAPER THAT MET OUR SPECS, AND MADE AN OUT THE DOOR COUNTER OFFER, OVER THEIR LIST PRICE!! RICKY WENT BACK TO IAN AND THEY BOTH CAME BACK TO THE OFFICE WE WERE WAITING IN. IAN BARNETT, INFORMED US "THE TRUCK WE CHOSE IS NOT AVAILABLE AT THE PRICE THEY OFFERED THEREFORE THEY WON'T ACCEPT OUR OFFER." WHY DID YOU OFFER IT IN THE FIRST PLACE? NOW BASED ON RICKY TELLING US THERE WAS A MISPRINT ON THE PAPERWORK FOR THE SECOND TRUCK, AND IT WILL BE CORRECTED, WE TELL IAN WE WILL PURCHASE THE SECOND TRUCK. IAN TRIES TO PUSH COGGIN FINANCING AND WANTS TO KNOW OUR CREDIT SCORE. DOES NOT WANT TO ACCEPT OUR DRAFT FROM NAVY FEDERAL. IAN WAS A TYPICAL STEREOTYPE CAR SALESMAN. BAD VIBE! THE NEXT DAY, WE FOLLOW UP WITH RICKY, HE SENDS US A TEXT INVOICE FOR THE TRUCK WITH THE WRONG SPECS AND THE INVOICE STATES "TO GET THAT PRICE WE MUST FINANCE WITH COGGIN!" WE TOLD RICKY, COGGIN NEEDS TO HONOR AND RESPECT THAT WE ARE MILITARY AND WE STICK TOGETHER AND WE ARE USING NAVY FEDERAL. AGAIN, WE POINTED OUT TO RICKY THE TRUCK INFORMATION ON THE INVOICE DOES NOT MEET OUR SPECS. WE CALLED TH DEAL OFF! RICKY APOLOGIZED AND TOLD US HE WILL WORK TO FIND THE TRUCK THAT MEETS OUR SPECS. WE TOLD RICKY TO KEEP US IN THE LOOP AND UPDATED. WE HAVEN'T HEARD FROM HIM SINCE! IAN BARNETT, YOU AND COGGIN GIVE CAR DEALERSHIPS AND SALESPEOPLE A BAD REPUTATION! COGGIN DOES NOT HONOR MILITARY VETS! IAN BARNET, YOU LACK INTEGRITY AND IF YOU ARE THE FACE OF COGGIN THAN COGGIN LACKS INTEGRITY! More
by Dane and Jane Williams
Employees Worked With
IAN BARNETT, RICKY CANALES
November 06, 2017
I will buy my next car here! I was very impressed with your salesman Ricky. He came in on his day off to finish the sale and to help me to bring in 2 cars for trade-in. He was ver I was very impressed with your salesman Ricky. He came in on his day off to finish the sale and to help me to bring in 2 cars for trade-in. He was very friendly and answered all of our questions. More
by rbailey1971
Employees Worked With
Ricky
