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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.3
307 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 307 reviews

August 02, 2025

Melanie does a great job handling the needs of her customers. 5 stars for her!! More

by Bljax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz
July 24, 2025

Great sales person fast dealing not sitting there going back and forward on deal and trade in More

by lizza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric 5 stars, Clinton Tolbert
July 19, 2025

The team at Coggin was absolutely amazing! I got my services done quickly and efficiently! They made sure to honor my coupon which was a huge help and sigh of relief. I'll definitely be back! More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
July 16, 2025

The staff is knowledgeable, courteous quick to help and assist. The service department is very professional and always quickly completes services needed with a quick turnaround, making this location my go More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Schultz ******, Melanie Vergotz, Michael Hopper
July 14, 2025

kept me up-to-date on what was going on with my car as I waited in the lobby. More

by kina8169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
July 12, 2025

Brought my 2016 Silverado in for what I thought was an alternator issue. They checked it out and found no problem. I gladly paid the inspection invoice because if they were not an honest shop they could h More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
July 09, 2025

I recently brought my truck in for service and had an excellent experience. Jacob was awesome—super helpful, knowledgeable, and made the entire process smooth and stress-free. He kept me informed through More

by Froggo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hoog
July 08, 2025

I made an online appointment and printed my confirmation. After I got there the advisor acted like checking the screen for a minute because he couldn't see my appointment and then said "you appointment just More

by Arvin4wd
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name
Jul 10, 2025 -

Coggin Chevrolet at the Avenues responded

Arvin4wd, thank you for sharing your experience. I’m sorry to hear that your appointment didn’t go as expected. We strive to honor all confirmed bookings, and I understand how inconvenient this must have been. I’d be glad to speak with you directly and see how we can assist further. Please don’t hesitate to reach out at your convenience. Best, Will Stepaniak General Manager 📧 wstepaniak@cogginauto.com 📞 904-651-8190

July 06, 2025

Neil,Rick, and Steven were beyond amazing. I had the best car buying experience. They really worked wonders to help me out. I was beyond happy with their level of expertise. I love muy new rid More

by Summer_corbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil, rick, steven
July 05, 2025

Melanie is a great service advisor—very helpful and honest. Disappointed that the side detection sensors were not evaluated as I had requested. They are not working….after having my car at the deale More

by mielkecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
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