Coggin Buick GMC of Orange Park
Jacksonville, FL
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After looking at several cars over the past weeks, I came in to look at a 2020 Buick Encore. Anthony was absolutely AWESOME! By far, the most knowledgeable and helpful salesman I have ever had the pleasure o in to look at a 2020 Buick Encore. Anthony was absolutely AWESOME! By far, the most knowledgeable and helpful salesman I have ever had the pleasure of doing business with. He was able to answer every single question and address every concern I had. I am so incredibly happy with my new car and very appreciative for all of Anthony's help. My family and I will definitely come back to see him when we need another car in the future. More
Extremely knowledgeable and professional, great staff! Car dealerships are not among my favorite places to visit. However, this was an extremely painless venture. Our salesman, Anthony Gioia, was very com Car dealerships are not among my favorite places to visit. However, this was an extremely painless venture. Our salesman, Anthony Gioia, was very compassionate and very willing to work with us to complete a deal that was absolutely favorable to my wife and I. Everyone was very pleasant and answered every question we had in a manner that demonstrated an honest and caring and professional response. Our visit culminated in the purchase of a beautiful new Buick Enclave. We are pleased and excited to enjoy many wonderful years with this amazing automobile. Thank you Anthony!!! More
He Told me we can not get you approved so l said another dealership got can get us approved so he said you better run there and get it which we did and yes he lose a nice sale you see he judge me on my cred dealership got can get us approved so he said you better run there and get it which we did and yes he lose a nice sale you see he judge me on my credit and found you should never do that and thec dealership that got up approved Wins over my business and he loses my business it sad how people judge you More
Use car purchase I needed to purchase a car for myself last week. I have also dreaded buying a car either used or new. Most of the experiences were unpleasant and con I needed to purchase a car for myself last week. I have also dreaded buying a car either used or new. Most of the experiences were unpleasant and confirmed to me all the negative stereotypes about the the car business. Found a car I had in mind at Coggins and contacted Astaire Strachan in the used car department. Basically made the whole experience relatively painless. Fair price, treated well and my time was not wasted. Would definitely buy another car from Astaire. More
Tony Gioia was excellent. Actually listened to the price range we needed to stick to without trying to upsell us. Very helpful, knowledgeable, and easy to work with. Everyone was great. Will recommend you o range we needed to stick to without trying to upsell us. Very helpful, knowledgeable, and easy to work with. Everyone was great. Will recommend you others! More
love my truck coggin gmc of orange park makes you feel like family anthony gioia did everything he could to make this deal happen and i feel i got the best deal for coggin gmc of orange park makes you feel like family anthony gioia did everything he could to make this deal happen and i feel i got the best deal for my money More
I drove on the lot he greeted me with kindness. He is not the typical pushy car salesman straight to the point. GREAT EXPERIENCE!!! Would recommend to everyone. I hate buying cars but he made it a pleasant e the typical pushy car salesman straight to the point. GREAT EXPERIENCE!!! Would recommend to everyone. I hate buying cars but he made it a pleasant experience. More
Bad Customer Service I bought a used GMC Sierra on November 2nd from this dealership. The customer service has been terrible since we signed the paperwork. The truck I p I bought a used GMC Sierra on November 2nd from this dealership. The customer service has been terrible since we signed the paperwork. The truck I purchased had a large dent on the front Quarter panel, hood, and a scratch on the side- all of which was negotiated to be fixed prior to accepting the truck- I was promised the vehicle within a week- that didn't happen, then I was given a 2nd date, which they also missed. Never once did anyone contact me without me reaching out first to let me know the delivery was delayed. I was promised a call from a service manager by the salesman- I never got it. So upon delivery on the 13th, the quarter panel and side scratch were repaired and they did a great job (I will give credit when due) however, the hood scratch/dent was only partially repaired- When I reached out to salesman, I was told "They evened out the dent, but because of the angle they were saying the hood would need to be replaced, which we couldn't add to the original dent and scratch we discussed" - If I am told something will be fixed professionally, I expect that to happen, especially when there was a written agreement that it will be fixed. It is not my fault they did not properly assess an item they agreed to fix. Again, I was never told this and had to discover it upon delivery of the vehicle. To me, this is misleading and quite frankly a breach of agreement. I requested the salesman have the sales manager reach out to me on the 13th- guess what? I haven't heard from anyone as of 11/26/19. I then had a question regarding financing and have left 2 messages for Gus with no return call. I have also submitted a contact request via their website with no return either. Bottom line- if you tell somebody you are going to do something, do it- and when you don't do it- own it and return a phone call. I am glad I kept all of the correspondence between myself and the salesman. It will come in handy. More
Anthony was great. I purchased my 2019 Acadia Denali from him this past Friday. Anthony took his time answering every question I had and made sure i got a great deal. from him this past Friday. Anthony took his time answering every question I had and made sure i got a great deal. More