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Coggin Buick GMC of Orange Park
Jacksonville, FL
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 465 reviews
June 10, 2021
Will not be a repeat customer!!!!The vehicle I purchased Will not be a repeat customer!!!! The vehicle I purchased has a major safety issue which appeared the next day in which the air suspension will not a Will not be a repeat customer!!!! The vehicle I purchased has a major safety issue which appeared the next day in which the air suspension will not activate sporadically. When this occurs you can not exceed 35 miles per hour and the car reduced speed on me while I was driving. I immediately made the dealer aware and was told to bring the car to services on Monday because this was Sunday in which I fully understood the reasoning. Monday morning I brought the vehicle to be inspected and the Sales Manager told me (while spitting dip residue in the trash can! VERY UNPROFESSIONAL) I have two options for you 1. The car was purchased as is DEAL WITH IT. 2. To return the car, receive my trade-in back and reverse the deal. At this point I'm thinking these are tactics used at smaller dealerships with sub-prime borrowers. As I exited I thought it took me 6 hours in which 4 were waiting to sign papers because they only had 1 finance guy (who was also very professional) to complete the deal. I had removed gate tags, stickers and other tangible identification paraphernalia from the other vehicle to the new one. I did not want to back out of the deal, all I wanted was for the issue to be addressed as it was known before the car was sold. I had it scanned at a shop which reported the codes were erased a few days prior but the cars internal CPU had recorded a permanent record of the event. PROOF THEY KNEW THE ISSUE WHEN THEY SOLD IT TO ME AND DID NOT DISCLOSE IT EVEN AFTER I ASKED ABOUT THAT VERY ISSUE while noticing the car sitting a little low in the front end at the park position. I would not recommend doing business with Coggin GMC on Blanding BLVD, if you are looking for fair, professional and quality products and service this is not the business. I would hope they contact me to resolve this matter, if not I have the means to pursue other measures to inform any unsuspecting consumer of what lies ahead. More
by Derekneal
Employees Worked With
N/A Sales Manager
June 04, 2021
TERRIBLE CUSTOMER SERVICE AND THEY NEVER SENT ME THE SIGNED FINANCIAL DOCUMENTS AS PROMISED AND REQUESTED. I WOULD RECOMMEND THAT YOU DO NOT DO BUSINESS WITH THEM AS THEY ARE NOT TRUSTWORTHY; THEY ARE L SIGNED FINANCIAL DOCUMENTS AS PROMISED AND REQUESTED. I WOULD RECOMMEND THAT YOU DO NOT DO BUSINESS WITH THEM AS THEY ARE NOT TRUSTWORTHY; THEY ARE LIARS; CROOKED DEALERSHIP AND SCAMMERS More
by rodney.harrigan
Employees Worked With
Sharon Ellis, Anthony Gioia, Mike Powell, Curtis Mock, Sami Daou, Josh Albinio, Chris Sheets, Hallie Harris, Marvin Booth
May 28, 2021
Sami made this new none dealership visiting and no contact car buying experience a breeze and he was really professional. Delivery to South Florida was phenomenal! contact car buying experience a breeze and he was really professional. Delivery to South Florida was phenomenal! More
by lcam76
Employees Worked With
Sami Daou
May 25, 2021
Amazing dealership, even better people!! Not pushy, listen, and get you exactly what you want. Every step of the way you knew what was happening. No xxxxxx behind the curtain typical dealership stuff. listen, and get you exactly what you want. Every step of the way you knew what was happening. No xxxxxx behind the curtain typical dealership stuff. More
by KimberlyCorring
Employees Worked With
Wallid (Wally) Baroody
May 05, 2021
I had a wonderful experience at this dealership and highly recommend them to anyone looking to buy a new or preowned vehicle. I had been online shopping for days and came across a preowned vehicle with highly recommend them to anyone looking to buy a new or preowned vehicle. I had been online shopping for days and came across a preowned vehicle within my price range and all the details I was searching for; clean Carfax, one owner, newer vehicle, low miles, all the bells and whistles I needed. This vehicle checked all these boxes. My husband and I went to the dealership on a Friday afternoon and test drove this vehicle. We had been to other dealerships and been dissappointed by "bait and switch" scheme or the vehicles not meeting the standards we sought. The manager greeted us and was happy to arrange our test drive with one of the sales personsb Hallie.After the test drive, we went inside and we fully expected the sticker price to rise to dissappointing levels but were delightfully surprised with the bottom line. Dealers fee was the lowest we had come across despite being told by other dealerships that they had the "lowest dealers fees in Jacksonville". Then just the obligatory taxes aand tags fees and 30 minutes later we were out the door! It was by far my most pleasant experience in purchasing a vehicle. It was so great that my husband went back the next day and bought a brand new truck! If I ever need another vehicle, I will definitely go through Coggin Buick GMC of Orange Park. More
by Flordagrl56
Employees Worked With
Gus, Hallie Harris
April 27, 2021
Sami was nice, helpful, courteous, professional and most of all not pushy. He made the purchase as comfortable as possible. Also, Gus in Financing was a pleasure to work with. These two gentlemen made th of all not pushy. He made the purchase as comfortable as possible. Also, Gus in Financing was a pleasure to work with. These two gentlemen made the purchasing of our new car an easy and pleasant experience. More
by norrah76
Employees Worked With
Gus, Sami Daou
April 08, 2021
Anthony was amazing!!! So knowledgeable with all the models. He has been working there 10+ years so he knows what he is doing. He is super nice and down to earth. He checked in with me regularly while I models. He has been working there 10+ years so he knows what he is doing. He is super nice and down to earth. He checked in with me regularly while I was searching for a vehicle. He made me want to buy from Coggin. Great dealership all around. Thank you! More
by pritchdj3
Employees Worked With
Anthony Gioia, Mike Powell
March 31, 2021
Anthony is a super personable guy who is easy to work with wether it’s a new or used vehicle. He made the process easy and painless, There is no pressure whatsoever. He has great communication skills and with wether it’s a new or used vehicle. He made the process easy and painless, There is no pressure whatsoever. He has great communication skills and is able to work to overcome obstacles. In the end everything turned out great and I would buy from him again in the future. Thanks again! More
by danielkdavis1969
Employees Worked With
Anthony Gioia
March 25, 2021
This was my second Enclave purchased from Anthony Gioia. Fabulous experience. Everything went extremely well. Love this Enclave!! Coggin is a fabulous dealership. Really a great experience. Fabulous experience. Everything went extremely well. Love this Enclave!! Coggin is a fabulous dealership. Really a great experience. More
by John F
Employees Worked With
Anthony Gioia
February 27, 2021
Our sales person was Anthony Gioia. Anthony was extremely knowledgeable, he explained all features and ensured that we were comfortable with all the features of our new vehicle. He has also followed up with knowledgeable, he explained all features and ensured that we were comfortable with all the features of our new vehicle. He has also followed up with us a few days later to ensure that our mobile app was correctly linked, it was a pleasure doing business with him and the whole Coggin Team! More
by Alan 123
Employees Worked With
Mr. Gus, Anthony Gioia
