
Coggin Buick GMC of Orange Park
Jacksonville, FL
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Anthony did a great job. No pressure. He was patient and found me exactly what I requested. Gus in finance was the great! Got me the best deal on interest. Very Fair! found me exactly what I requested. Gus in finance was the great! Got me the best deal on interest. Very Fair! More
David Stevens made my experience in purchasing my first Buick something my wife and I will remember for the rest of our lives. David demonstrated a vast understanding of the Enclave we purchased which disp Buick something my wife and I will remember for the rest of our lives. David demonstrated a vast understanding of the Enclave we purchased which displayed expertise as a salesman. What I'll remember the most is his honesty and his ability to maintain a high degree of selling ethics throughout the entire tranaction. Mr. Stevens helped me pull-off giving my wife my best Valentine's Day gift up to this point in our marriage. Thank you!!!! More
Normally I do not write reviews, however my experience with Goggin Buick of orange Park was an exceptional experience. The major reason for having such a good experience at this dealership is Harold Duma with Goggin Buick of orange Park was an exceptional experience. The major reason for having such a good experience at this dealership is Harold Dumas. Harold introduced my wife and I to a Buick and invited us on a test drive. Upon completion of this test drive he discussed with us the ride of the Buick. His interest was on whether or not we enjoyed the car and did it meet our expectations. It acutally exceeded our expectations. From that point Harold never pressured us into buying this car his focus was ensuring we were excited about the car. Our confidence in Harold grew more and more as we discussed the type of car we were pursuing. He worked dilegently with us and our budget and never became frustrated with our request. At the end of day we bought the vehicle that we loved. And thinking back we actually did not initially buy or fall in love with the vehicle it was really Harold who we really "bought into" and then the vehicle. He was easy to work with always wanting to know what we wanted in a car always trying to satisfy my wife and I. The first car salesperson that we met who placed emphasis on satisying the customer and their vehicle requirements. More
Great experience! Thanks. David was very helpful and made me feel comfortable. Checking out and driving home was the quickest I've ever been involved with. me feel comfortable. Checking out and driving home was the quickest I've ever been involved with. More
This is the second new vehicle we purchased from Harold Dumas at Coggin Buick GMC of Orange Park over the last year and we will never go anywhere else. Harold has made car shopping a pleasure and he is a c Dumas at Coggin Buick GMC of Orange Park over the last year and we will never go anywhere else. Harold has made car shopping a pleasure and he is a class act. We would highly recommend contacting Harold Dumas at Coggin before going anywhere else. More
I have purchased a new and used auto within the last year and they have always gone above and beyond to assist me in both purchase and service. I would highly recommend this dealership. Also note, that I w and they have always gone above and beyond to assist me in both purchase and service. I would highly recommend this dealership. Also note, that I was a returning customer and had previously purchased a new auto. More
We gave the rating we did because we received excellent service! We were treated respectfully,curteous,patiently,and very friendly. Best experience we've EVER had, with buying a vehicle. The sales departme service! We were treated respectfully,curteous,patiently,and very friendly. Best experience we've EVER had, with buying a vehicle. The sales department was clean,and efficent. We are referring and recommending our friends and families to Coggin Buick GMC. The Hardee's More
Sales person had great product knowledge. He was very helpful in explaining the features of the 2012 LaCrosse.He showed great professionalizm in his selling of the product. helpful in explaining the features of the 2012 LaCrosse.He showed great professionalizm in his selling of the product. More
First off let me just say great attitude from the moment I drove up to the moment I drove home with my purchase. This was not my first time at a dealership but it was my BEST one. I scanned the web looking I drove up to the moment I drove home with my purchase. This was not my first time at a dealership but it was my BEST one. I scanned the web looking for what i wanted and Coggin Buick had it. I finally got a chance to come in and was greeted with a warm welcome (not that phony smile and stuff) genuine handshake. I spotted the vechicle i was going to leave with if everything worked out.. Rodney listened got the keys got my info that he needed then we drove off the lot. He found a spot for us to swap to let me drive. The vechicle was better then i thought and made an offer. Now the fun begins... I was treated by everybody with respect and friendship. I got the vechicle with what i could afford to put down and they got me an extended warranty and at a great interest rate for a used car. The main reason I had to write in about this deal was no xx straight talk and making me Happy and not playing a numbers game on me like oh no more money down or this or that.. Straight Talk thanks Coggin Buick More
I dropped my Pontiac G5 at the service department with small laundry list of maintenance and minor repair items. Though most of the items were properly diagnosed and addressed that same day, I later foun small laundry list of maintenance and minor repair items. Though most of the items were properly diagnosed and addressed that same day, I later found that one item was not properly diagnosed. I submitted comments accordingly through this website as well as through the dealership's contact page. That same day I received a courteous call from the service manager, Kevin Belfry, who asked me to bring the car back so that they could make things right. I brought the car back the next day and they arranged to bring me to work, and even put me in a rental car when the repair could not be completed in one day. My service advisor, Paula Williams (who was very pleasant), routinely called me to keep me apprised of the repair status. As soon as I arrived home after picking up the car, Kevin Belfry called to ensure that I was satisfied. The take away: Everyone can make an occasional error, so what matters most is how things get handled when that error occurs. I am highly impressed with the way this dealership stepped up and made things right for me. They did it right - very refreshing. Way to go Kevin and Paula! More