Coggin Buick GMC of Orange Park

I was completely satisfied with Coggin Buick GMC of Orange Park and in particular with Matt Golat during the process of purchasing my new vehicle. Matt was professional at all times taking great car Orange Park and in particular with Matt Golat during the process of purchasing my new vehicle. Matt was professional at all times taking great care to make me feel comfortable with all aspects of the process; he was knowledgeable about the product and made sure all my questions were satisfactorily answered. As a salesperson myself I can comfortably say that Matt knows how to put the dealerships best interest forward, provide the right level of expertise and easily gain the business of the customer. I'd want him on my team! From the dealership general manager to the folks in Parts/Service Department this was an enjoyable and positive experience. I'd also like to commend Gus, in the financial department. A true gentleman, knowledgeable, professional and personable...another positive aspect of doing business with Coggin Buick GMC of Orange Park. More

I highly recommend partneriing with "Wally" for a car purchase at Coggin,he is patient and listened very closely to my need as a customer. It's refreshing to have someone help with a car purchase t a car purchase at Coggin,he is patient and listened very closely to my need as a customer. It's refreshing to have someone help with a car purchase that is honest, friendly and makes sure to stay with in the guide lines of what the customer requests.I really like the vehicle, as well as the price and the gentleman who assisted with the financing (Gus) was a pleasure as well. I am extremely happy to have this vehicle truly this is a blessing to me and my family. Thank you Wally!! More

Our overall experience with Mr. Tad Frederick was excellent. We got to the dealership one hour before close and were pretty sure that the used car we wanted to look at was out of our price range; ho excellent. We got to the dealership one hour before close and were pretty sure that the used car we wanted to look at was out of our price range; however, we wanted to see the car and take if for a test drive just to see if it was something we would like. I did have the numbers I could afford just in case we could make a deal, but I had every intention of walking if the numbers were too high. To make things more interesting, we had my 6 month old son with us so at any moment he could end the visit for us, though he is normally well behaved when we venture out. When we got to the dealership, Tad greeted us and knowing we only had an hour, I got right down to business, pointing out the car we wanted to see. Tad went and got the keys along with the keys for another vehicle I mentioned but was on the fence about. We saw the car we wanted to see and the other one. Tad was very friendly and knowledgeable about the cars. He did ask over another salesman to assist, Mr. Anthony Gioia, being that Tad had admittedly not been with the dealership long and was still learning all the finer points of these particular vehicles. The discussion with Tad was very low pressure. It felt like I was over at a neighbor’s house looking at a car they were thinking about selling. Once it got down to offer time, Tad walked us back into the office, took down some information and then we waited a bit for the back office to run a few numbers for us. While we were waiting, the other salesmen were coming over and playing with our baby son who was having a good time, lucky for us. At this point, I expected to see a number I couldn’t afford and was ready to leave for the evening; however, the number Tad presented to me was close enough to my numbers that I couldn’t just walk away. We really liked the car we looked at and they offerored a more than fair trade in price for our car. I told Tad I wanted to step outside and talk it over with my wife. He said, “Go ahead, I’ll be right here, take all the time you need.” My wife and I decided that it was still outside what we could currently afford so I went back in to tell Tad. Once I explained the situation Tad and another gentleman named Paul asked what I could afford. I showed them the numbers I had pulled from certain websites and told them that was it. Tad and Paul looked at what I had and said, “We can work with this.” My wife stepped outside to walk our baby son around the parking lot. He was behaving like an angel which is telling of the environment were dealing in. While they were working up the last numbers, Tab and Paul gave me a bottle of water and even offered to walk my son around so my wife could come in and hear the final numbers. Ultimately, we came to the deal that I had thought was unlikely before we got there. However, I did have to come back the next day to finalize it because it had gotten so late. The next day, everyone that was involved with the deal said hello and then Tad showed me to the finance manager, Gus. Gus had actually worked up a slightly better deal than what I had agreed to the night before, and offerored some warranty options. Because of the type of car I was buying, I decided that I should get a warranty. Even the bargaining for the warranty was low pressure and Gus was able to work out yet another deal I could afford. My wife was going to be the main person driving the car I purchased so I wanted to make sure she had a chance to go over all the bells and whistles with the salesman. Tad told us to stop by any time and he and Anthony would go over everything. About a week later my wife and I called Tad and set up a time to stop by the dealership. During that week we had noticed a noise coming from the steering column. Tad said he would introduce us to the dealership maintenance manager and have him take a look at. When we got there, Tad took us to the maintenance shop and introduced us to Bill who had someone identify the problem and gave us a loaner until they got it fixed. Tad and Bill helped us transfer all the baby stuff from our vehicle to the loaner. I have had a lot of car buying experiences in my life and I would have to say that this was the best personal and professional experience I have ever had buying a car AND ended up getting the deal I walked in the door hoping to get. I would recommend Cogggin Buick GMC of Orange Park to anyone, friend or family, based on experience with Tad and all the other the folks at the dealership backing him up. More

We actually found your dealership by accident. While in the process of searching for another dealership, we ran into Ray Trimble at a service station (in the rain)and asked for directions to the other deal the process of searching for another dealership, we ran into Ray Trimble at a service station (in the rain)and asked for directions to the other dealership. He gave us directions and then told us about Coggin Buick where he works and called to have someone meet us there. We are very pleased with our experience and purchase with your dealership. It was worth traveling from Savannah to do business with you. Our Salesperson James (JJ) Johnson was very friendly, easy to talk to, seemed like we had known him awhile instead of just meeting him. He answered all of our questions and concerns. He was knowledgable about our purchase as he showed and explained the buicks features with us. When we entered the dealership, we had certain expectations which were met above and beyond, JJ even found us an unexpected Memorial Day discount. Thanks Vaughn L. & Shirley S. Monroe Satisfied Buick LaCrosse Owners! More

Be careful and do your research on this dealership. The Coggin Group has a history of using a deceptive tactic called "spot financing" to sell cars. This is where you agree on a price and financing, sign t Coggin Group has a history of using a deceptive tactic called "spot financing" to sell cars. This is where you agree on a price and financing, sign the contract, and drive the car home. The deception is that bank financing has not been finalized, so you get a call from the dealer a week or so later saying that the financing was not approved by the bank and you need to come back in to renegotiate. This puts you in a precarious situation because you have the new car but now have to agree to a higher interest rate or a larger down payment in order to keep it. The only other option is to return the car and possibly pay for "renting" it which is not a very fun process. We were completely caught off guard by this scheme and it appears that is illegal in most states but is a fairly common practice in Florida unfortunately. More

We had a very postive experience and are satisfied with our new Lacrossee. Walid was great to work with. He listened to our needs and brought together the right deal to secure our business. our new Lacrossee. Walid was great to work with. He listened to our needs and brought together the right deal to secure our business. More

My wife and I have only outstanding comments about Wallid (Wally) Baroody. His professional courtesy, knowledge, experience and demeanor at Coggin Buick GMC of Orange Park was truly exceptional! All of our q (Wally) Baroody. His professional courtesy, knowledge, experience and demeanor at Coggin Buick GMC of Orange Park was truly exceptional! All of our questions were answered and every detail was completely taken care of. When we meet someone that reflects these qualities we are absolutely astounded. Wally made our visit to this dealership a very enjoyable experience. So much so, we took delivery of a brand new 2012 GMC pickup. Thanks to Wally, every detail was fully explained and the vehicle was ready to go exactly when he said it would be. If you are looking for a new vehicle, Wally and Coggin Buick GMC can't be beat! More

Anthony worked very hard with me, he would not let me leave until he found me a suitable vehicle to meet my family needs. I told him that all salemen is alike, but he prove me wrong. I will look Anthony leave until he found me a suitable vehicle to meet my family needs. I told him that all salemen is alike, but he prove me wrong. I will look Anthony up for my next car. More

I've owned my car for a little over a year and have had to come in 7 times. Yes...7 times! For 7 different issues! The only people that have been kind and genuine are Bill and Paula, in service. At first(b to come in 7 times. Yes...7 times! For 7 different issues! The only people that have been kind and genuine are Bill and Paula, in service. At first(before all the car issues), I sent several of my friends here and they all bought vehicles. Now, I wish I didn't because I have had nothing but issues since! One of my friends who I referred has also had similar issues. I will never go back to this dealership for service even though it's a mile from my home. I will drive out of the way to avoid having to deal with these people! More

It was the best experience I've ever had with a dealership. Anthony worked with us in all aspects that exceeded my expectations. He was thorough, courteous, patient. I would purchase and recommen dealership. Anthony worked with us in all aspects that exceeded my expectations. He was thorough, courteous, patient. I would purchase and recommend this dealership to my family and friends. Thank you Coggin GMC and Anthony. I am very happy with my purchase. More