Coggin Buick GMC of Orange Park
Jacksonville, FL
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Horrible Most horrifying experiance ever. Will not listen to your wants and needs, and will not listen to details about the vehicle you want, salesman kept mak Most horrifying experiance ever. Will not listen to your wants and needs, and will not listen to details about the vehicle you want, salesman kept making smart remarks, about self, and bad mouthing other workers as they walk by, service manager needs a lesson in customer service, does not care. Every time you ask for a general manager he is never there to help. After everything was said and done, you realize they did not get you the bank you wanted, when you have a 805 credit score and 15 grand down. Avoid at all costs. More
Best experience ever! My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute l My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him. More
The wait was great. It took most of the afternoon but our Salesman Anthony Gioia kept us busy with the test ride, stories and just pleasant conversation. Ghassan Korkmaz It took most of the afternoon but our Salesman Anthony Gioia kept us busy with the test ride, stories and just pleasant conversation. Ghassan Korkmaz assured us he was taking care of the financial side of the deal and was Very personable. Before we knew what was happening we were ready to drive home in our new truck. Everyone did a great job. More
Top notch customer service! Last month I started the truck shopping. I made contact with a dealer in South GA that my dad was buying from and dealer in Gainesville, FL where I li Last month I started the truck shopping. I made contact with a dealer in South GA that my dad was buying from and dealer in Gainesville, FL where I live. I was looking for a 2018 Sierra 1500 SLT. Both of the dealers were within $500 for comparable trucks; however, the dealer in Gainesville informed me that the only way to buy from them was to finance through GM which I found odd. I knew there was an additional rebate for financing through GM, but was not happy about being forced to. I also wasn’t wanting to drive 4hrs to buy in GA if I could find a similar deal closer. That’s when I decided to send an online inquiry to several dealers within a couple hours of Gainesville. Coggin was one of them. The next morning I got a call from PJ. He was very nice and told me he thought he could find me what I was looking for and he did. I filled out an online credit app at 4:30 that afternoon. At 5 he asked if I wanted the truck that day. I informed him that I didn’t want to drive 1.5 hrs that night and it would be later that weekend before I could get it due to my work schedule. He said that he didn’t expect me to come get it and offered to have a salesman deliver it. At 9pm Walle the salesman delivered the truck to me. My wife and I filled out the paperwork at our dining room table and Walle took my trade back with him. I have since followed up with both PJ and Walle after the sale on a couple of things that they’ve both been more than willing to assist with. Ive bought many cars over the years both new and used, but these two guys and this dealership so far have been the best I’ve ever done business with! Thanks guys!!! More
Not pushy This is the second vehicle our family got from Coggin GMC with Anthony as our salesman within the past 12 months. No haggle back and forth with manag This is the second vehicle our family got from Coggin GMC with Anthony as our salesman within the past 12 months. No haggle back and forth with management. Great experience!! More
Great, Friendly and Helpful Wally Baroody was great at everything. He worked with me for about a month to find me the perfect car for me. He showed me how to work the new car and Wally Baroody was great at everything. He worked with me for about a month to find me the perfect car for me. He showed me how to work the new car and or the new features on the car. He walked me through all the paperwork and friendly as a person can get. He didn't push anything on me that was out of my range. All I can say is Wally made this process easy and uncomplicated for me. He will help you find what you are looking for the price you want. Gus in the finance department was helpful as well and made thing work and looks out for the customer. More
Excellent and professional Excellent service, very knowledgeable and willingness to help. Was able to find rebates and finance options to work with my budget. Very smooth operat Excellent service, very knowledgeable and willingness to help. Was able to find rebates and finance options to work with my budget. Very smooth operation. Will recommend. More
Thank you salesperson Brian Bretz. I had salesperson Brian Bretz to be on the lookout for a replacement for my SRX. He found me a 2017 Acadia Limited and worked his magic and made it w I had salesperson Brian Bretz to be on the lookout for a replacement for my SRX. He found me a 2017 Acadia Limited and worked his magic and made it work financially for us. The is the second car Brian has helped us purchase. Thank you. More
Relaxing No Pressure Experience We went to Coggin Buick GMC last Sunday because we decided we wanted a Buick and on Sunday they were the only Buick Dealership open. We had a wonderfu We went to Coggin Buick GMC last Sunday because we decided we wanted a Buick and on Sunday they were the only Buick Dealership open. We had a wonderful experience, very relaxing! No pressures, just a lot of sincere help from all the staff. We especially enjoyed Anthony Gioia our sales representative who was extremely knowledgeable about all the GMC and Buick products. If all the new electronics in the cars overwhelm you, he is the man to see to ease your fears and teach you how to use everything. He is also in your corner when you ask for another 1K in discounts. Exceptional dealership! My husband and I highly recommend Coggin. More
Great customer service I went to three dealerships and no one would pay attention to our family until we went to Coggin. Our salesman Mike Powell was very helpful and went a I went to three dealerships and no one would pay attention to our family until we went to Coggin. Our salesman Mike Powell was very helpful and went above and beyond helping us get into our Buick. More