Coggin BMW Treasure Coast

We both think the following will adequately substantiate our ratings (spouse included)for exceptance: Customer Service - Every element of our recent Coggin's experience was great. Immediately upon arriva our ratings (spouse included)for exceptance: Customer Service - Every element of our recent Coggin's experience was great. Immediately upon arrival we were cordially greeted and welcomed by Mr. Curtis Stumbaugh. We found his product knowledge and obvious professionlism very pleasant (especially after not so pleasant "car salesman" experiences over many years). As a matter of fact we found Curtis' demeanor and interface with us highly representative of "Client Advisor" title. After a highly interactive and informing test drive he directed us to your customer lounge so that we could seriously and privately consider a purchase unpressured (and the free snacks were great). After completion of a successful offer and purchase agreement (including introducing to us his Sales Manager - we apologize we can't recall his name but he mentioned having family near our area). He also was friendly and very cordial. Afterward Curtis invited and introduced us to your Finance Manager, Mr. Eric PanKratz. He also was very cordial, friendly and highly knowledgeable of his area of responsibility. Bottom line; we found our Coggin's encounters and experiences highly inspiring. We took delivery of the car drove home 77 miles away. Although we still needed to complete payment arrangements Eric was helpful, understanding and very supportive. We really appreciated him for that. We did maintain telephone communications with him to ensure keeping him informed. Coggin BMW Treasure Coast's demonstrated high level customer service was refreshing and very impressive. Although we have not yet had any Quality of Work experience our expectation (based on our purchase experience) is that it will be just as rewarding. We plan to use your facility for service and although we are 77 miles away we have indicated Coggin as our preferred Service Center in BMW Assist. We believe the above adequately addresses all of your above rating criteria. Our price rating is slightly lower only because of a tire life concern we have that relates to BMW recommended tire useful life. We have advised Coggin on this matter and our Client Advisor has informed us that the concern is being worked. Thank you very much, Herbert and Barbara Peete More

This is the third automobile that we have purchased from Coggin. Jeff Laher is a fantastic person to deal with and is totally honest and aboveboard in his dealings with the client. We highly recommend this Coggin. Jeff Laher is a fantastic person to deal with and is totally honest and aboveboard in his dealings with the client. We highly recommend this dealership and Jeff Laher if you are in the market to purchase an automobile. More

I just took delivery of a new car at Coggin BMW and was fortunate enough to have Jimmy Pescatore complete my transaction/purchase/delivery. To make a long story short, I was re-assigned to Jimmy the day o fortunate enough to have Jimmy Pescatore complete my transaction/purchase/delivery. To make a long story short, I was re-assigned to Jimmy the day of the car delivery and he turned what would have been a disaster of a delivery into a great experience. He is patient, knowledgable and puts 110% effort into making sure you are happy with your new car. I would absolutely recommend Jimmy to other potential customers and call him the next time I am in the market for another BMW. More

I had the best salesperson!I have sold real estate in Florida for over 25 years so I understand the sales business. Ronnie McFarland is a knowledgeable, personable, enthusiastic and patient salesman who Florida for over 25 years so I understand the sales business. Ronnie McFarland is a knowledgeable, personable, enthusiastic and patient salesman who obviously enjoys what he is doing and it is so evident he loves BMW's! The dealership as a whole is most professional and friendly. More

Coggin BMW made my search for a vehicle very enjoyable and stress free. The level of professionalism and courtesy is unmatched and their customer service cannot be beat. The sales advisor that I worked and stress free. The level of professionalism and courtesy is unmatched and their customer service cannot be beat. The sales advisor that I worked with was Curtis Stumbaugh and he was a pleasure to deal with from day one; from all the phone calls to the day that I picked up my vehicle, and even after that. Coggin BMW really strives for excellence and Curtis went out of his way to get the best deal done. I am extremely pleased and satisfied with my vehicle, and more importantly, with the service I received from Curtis and Coggin BMW. I would definitely recommed considering Coggin BMW for your future BMW needs. More

I live in Miami, about two blocks away from Braman BMW and fairly close to several other BMW dealerships. After negotiating with five South Florida dealerships over two weeks, none would meet my (reasona and fairly close to several other BMW dealerships. After negotiating with five South Florida dealerships over two weeks, none would meet my (reasonable) offer and most were treating me with indifference or too much pressure. In fact, as my lease term came closer to its end, two of the salesmen actually renegotiated terms for the worse (blaming their managers), as they probably felt they had more leverage or were ready to move the car I wanted. Two days before my lease expiration, I decided to widen the geographic range of potential dealerships and happened upon Coggin. I spoke with Jimmy Pescatore, told him what I was looking for (by then I had the exact car, options, and pricepoint nailed down). He was genuinely friendly, very responsive, and straightforward. He found the car, and after a couple of conversations with his manager and me, Coggin accepted my offer and we started the paperwork. When we arrived at Coggin, it was almost closing time on Saturday evening. The car was waiting and Jimmy's coworkers were prepped and ready to help. Even still, we were there almost until about two hours after closing; Jimmy was still with me, happy (and funny) as can be. Could I have gotten the same deal I wanted at a closer South Florida dealership? Probably, but not without a lot more stress. Was it worth the two + hour drive from Miami to Fort Pierce to work with Jimmy and his team? Without a doubt. If I had to do it again, I'd do the same amount of research (MSRP vs. invoice, residual values, etc.) but none of the customary haggling with other dealers. I'll go straight to Jimmy and trust that as long as I'm reasonable, he'll do the best he can. I can and will recommend Jimmy, Rich, and the rest of the Coggin folks to prospective BMW owners without any reservations. More

After shopping around for a BMW for about one month, I had started to give up on finding the 535i I really wanted. Living in central florida, there is a chain of dealerships that just did not seem intere had started to give up on finding the 535i I really wanted. Living in central florida, there is a chain of dealerships that just did not seem interested in my business, in assisting me in finding the car of my dreams, or in any form of customer service. Responding to an online article with just a hope, I came across this dealership. Granted it was 2 hours away but on first contact with them, I wanted to give them a try, as they had the car I have been searching for. I called and they held the car for me as I expressed my interest. They went above and beyond to make sure the car was in great condition for me, and even when there wasn't, they vowed to remediate it. Great price for the car, excellent customer service, and very friendly staff. Made buying my first BMW an excellent encounter. Now I have a 535i in my garage in Orlando, but I will be returning to this dealership for service, even if it's 2 hours away, reason being these people are genuine, just as the cars they sell. More

I was extremely pleased with my sales experience at Coggin BMW. This is my 4th BMW purchase, or lease. The first three were in NY, so this was my first interaction with Coggin. I feel that many BMW own Coggin BMW. This is my 4th BMW purchase, or lease. The first three were in NY, so this was my first interaction with Coggin. I feel that many BMW owners, including myself, have come to expect a higher standard from any BMW dealership. Coggin BMW certainly lived up to that standard that I had become accustomed to in my dealings with NY BMW dealers. My salesman, Curtis, was extremely helpful, patient, and friendly. I've dealt with dealerships of other makes of vehicles, and although all the BMW dealers were in a class of their own, I felt exceptionally comfortable with Coggin BMW. At no time did I feel pressured by anyone. I spent quite some time at the dealership deciding on models, options, etc. During that time, not only were the folks directly involved with me courteous, and friendly, but other employees also took the opportunity to introduce themselves and make me feel comfortable. As mentioned, this being my 4th BMW, I'm clearly sold on the fact the BMW offers an outstanding product for a fair price. I'd highly recommend that anyone in the market for a vehicle in this class, not only look toward BMW, but more specifically take a trip to Coggin BMW. They take great pride in the BMW family attitude, and that begins the moment you're greeted by one of their employees. I look forward to a continued relationship at Coggin, knowing that the sales experience is just the first of many pleasant interactions ahead. Thank you to the folks at Coggin for getting me back into a BMW. An outstanding job to say the least. Frank C. More

I did all of my research online and knew exactly what I wanted. I figured the invoice price, the Edmunds TMV, the Euro delivery price right down to the cent, including all taxes and fees and came up with a wanted. I figured the invoice price, the Edmunds TMV, the Euro delivery price right down to the cent, including all taxes and fees and came up with a narrow range of prices that I was prepared to pay. I did some 'dry runs' at Brahman in West Palm Beach and Vista in Coconut Creek. This gave me the opportunity to test drive a car similar to what I had in mind, and it did indeed make up my mind to buy a 135i. I found the sales people at Brahman and Vista to be rude and ill informed. One guy from Brahman actually called me the day after I walked out to try and get me to come back in. When I explained that I intend to do everything over email/phone, he tried to tell me that that was illegal in the US and implied that I knew no better (I am European and I speak with an accent). I checked dealerrater.com and discovered all of the positive reviews for Coggin Ft Pierce. It seemed that the top sales person there was a guy by the name of RONNIE MCFARLAND. So I called him. Ronnie immediately quoted me a price that was a few dollars below my target price. We worked thru all of the options and accessories - Coggin has a printable 15% off coupon for installed accessories. We then satisfactorily worked thru all the taxes and fees. I placed the order and was sent the production number and VIN without me having to ask for them. The car arrived last night, 7 1/2 weeks later. I do have a small issue with the car (the Aux port for the stereo appears to have been disconnected), but I am confident that it will be resolved quickly. I have to say, in all honesty, that this has been the best purchasing experience I have ever had. I have bought a BMW (from Vista), a Lexus, Saab, Jaguar among other cars over the years, and while some of those experiences have been positive (notably Lexus and Jaguar), the Coggin experience was really superior. I give Coggin and specifically Ronnie my highest recommendation. More

I recently purchased a new 2011 BMW X5 from Coggin. I was fortunate enough to work directly with Jeff Jordan, who is the internet new car sales manager. Not only did I get excellent service from Jeff the ent fortunate enough to work directly with Jeff Jordan, who is the internet new car sales manager. Not only did I get excellent service from Jeff the entire time, from initial contact to driving off the lot in my new car, but the deal was the best in the entire state of Florida. I drove 2.5 hours because the deal was worth the drive! More