Coconut Point Ford - Service Center

This car is the first purchased and serviced from Coconut Ford. We left the other Ford dealer in Ft. Myers after at least 5 car purchases and services due to terrible service and attitude and inability to wo Ford. We left the other Ford dealer in Ft. Myers after at least 5 car purchases and services due to terrible service and attitude and inability to work with them. My husband is a retired Ford executive and we both require respect and honesty in our dealings with anyone. So far this dealership has been great from the start and we look forward to continuing that relationship in the future. More

Updating GPS and installing updates with Ford Sync. Very pleased with dealership both sales and service and have traded with them for at least three vehicles in the past. Service department is above all Very pleased with dealership both sales and service and have traded with them for at least three vehicles in the past. Service department is above all others. More

Diana Dimartino was extremely helpful and understanding of what I was asking. The service team took care of my vehicle in a timely manner and problem solved! of what I was asking. The service team took care of my vehicle in a timely manner and problem solved! More

Super over priced. Virtually anywhere is better than here. Quality, customer service, prices, everything is bad. They are 5 miles from me but I got to Tamiami. here. Quality, customer service, prices, everything is bad. They are 5 miles from me but I got to Tamiami. More

Just as promised. Service was provided within the time frame suggested. Information about the results were discussed, and options considered. All personnel were pleasan Service was provided within the time frame suggested. Information about the results were discussed, and options considered. All personnel were pleasant to deal with and I will use the service again. More

Great people to do business with. I have bought several vehicles from them and all where great buying experiences. The service department was great. My rep Mike was very knowledgeable. Would recommend to a vehicles from them and all where great buying experiences. The service department was great. My rep Mike was very knowledgeable. Would recommend to all my friends to buy from them. More

Mike did a great jobs for me! Mike, in service, looked at my 2017 Explorer with 9,200 miles on the odometer and determined that I had a problem with my front tires "peeling away." Mike, in service, looked at my 2017 Explorer with 9,200 miles on the odometer and determined that I had a problem with my front tires "peeling away." He ordered two new tires that were handled as a 100% warranty. That was the right thing to do and why I will look to buy my next truck from the same dealership! More

Service was quick and efficient. Service advisor went over all important safety and service recommendations. The place gets busy so you have to get there early. over all important safety and service recommendations. The place gets busy so you have to get there early. More

Great appointment. Taken care of as soon as we arrived, waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. More

Great, fast and helpful!! Last minute tire issue, was able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! More