Coconut Point Ford - Service Center

The shifter cable bushing broke while picking friends up at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to B at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to Brian in Service, and he told me to bring the car directly to the service dept. When I pulled up Brian came out of the building with a tag and workorder. The car was fixed and ready for pickup that evening. Best of all there was no charge since there was a recall for the degradation of the bushing that attaches the transmission cable to the transmission. More

Prompt and efficient staff. Courteous too. Will definitely return for service at your establishment. Thank you Courteous too. Will definitely return for service at your establishment. Thank you More

Brian Kline is amazing! ! He takes care of 2 of my vehicles and makes the process smooth and seamless. I trust his judgement and never worry about being taken advantage of. T ! He takes care of 2 of my vehicles and makes the process smooth and seamless. I trust his judgement and never worry about being taken advantage of. There are less and less people in the world like him. I hope Management realizes what they have with him !!!! Thanks you again Brian for a 5 Star performance. More

I always have excellent service there excellent employees only went for oil change they checked everything including tire rotation the last time I needed to go to the coconut point mall the service mgr would only went for oil change they checked everything including tire rotation the last time I needed to go to the coconut point mall the service mgr wouldn’t let me cross the busy street brought a car to take me and pick me up I didn’t have to ask that’s the kind of personal that work.there More

Very friendly employees and they were able to fix my issue on the first try. issue on the first try. More

Everything was excellent and service was excellent everyone was excellent and kept me well informed everyone was excellent and kept me well informed More

Couldn’t find the problem with my truck but service is always great at Coconut Point, Steve in service made time for my truck. always great at Coconut Point, Steve in service made time for my truck. More

I got an appointment quickly and they took care of my problem. The service advisor , Patrick, was very friendly and treated me with respect. They even washed my car. problem. The service advisor , Patrick, was very friendly and treated me with respect. They even washed my car. More

Patrick Saunders and his Team at Coconut Ford were professional, friendly and awesome to work with! Coconut Ford will forever have my business because of people like Patrick Saunders! Thank you to t professional, friendly and awesome to work with! Coconut Ford will forever have my business because of people like Patrick Saunders! Thank you to the entire Team at Coconut Ford! More

My first experience with this dealership’s servicing department was very satisfactory, and I am satisfied with the quality of the work done. department was very satisfactory, and I am satisfied with the quality of the work done. More