Coconut Point Ford - Service Center

Great Service including drop off - ride home - and pickup. Did everything and communicated very well pickup. Did everything and communicated very well More

Brian and team did a great job in the handling of my warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. More

Don't need fifteen words. Great people! Great Service! Steve Heinking is the very best! Great people! Great Service! Steve Heinking is the very best! More

Everyone at the dealership is super nice and friendly helped with everything I needed done and got it done in a timely manner helped with everything I needed done and got it done in a timely manner More

Always receive caring, friendly, professional help when I come in. All areas of this dealership gives exceptional customer service! come in. All areas of this dealership gives exceptional customer service! More

The dealer did an excellent job. Brian Kline and his staff were great. I made a nice statement in less than 15 words. I think this survey by requiring 15 words is a turn off to a lo Brian Kline and his staff were great. I made a nice statement in less than 15 words. I think this survey by requiring 15 words is a turn off to a lot of people including me. I only answered this to tell the dealer he could spend his money better else where. The first time I got this I deleted it because of the word requirement. I won't answer this survey again. More

Dropped off car at 7:30 ,picked up. at 5:00 pm . Best way to get it done!! at 5:00 pm . Best way to get it done!! More

Coconut Pointe Ford is fast and efficient they also provide very friendly service with a smile provide very friendly service with a smile More

Came on a Saturday, hoping to order a bedliner for my new 2023 Ford Maverick Hybrid. They had one in stock and could install if I wanted to wait. I came home to Naples a happy camper. 2023 Ford Maverick Hybrid. They had one in stock and could install if I wanted to wait. I came home to Naples a happy camper. More

The shifter cable bushing broke while picking friends up at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to B at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to Brian in Service, and he told me to bring the car directly to the service dept. When I pulled up Brian came out of the building with a tag and workorder. The car was fixed and ready for pickup that evening. Best of all there was no charge since there was a recall for the degradation of the bushing that attaches the transmission cable to the transmission. More