763 Reviews of Coconut Point Ford - Service Center
Great service personnel are always courteous and helpful so why would you go anywhere else helpful so why would you go anywhere else More
Drove up on a Saturday afternoon and met by a courteous manager who gave me an estimate on time and on completion a clear explanation of the work completed and a review of how the car performing. manager who gave me an estimate on time and on completion a clear explanation of the work completed and a review of how the car performing. More
Very friendly and helpful in scheduling my service recall appointment. Then when I was there they put me first so I didn’t have to wait. Thank you appointment. Then when I was there they put me first so I didn’t have to wait. Thank you More
Steve my service tech bent over backwards to get my vehicle in and out inside of one week… and the job included ordering and installing the entire rear axle assembly… I’m a customer for life! vehicle in and out inside of one week… and the job included ordering and installing the entire rear axle assembly… I’m a customer for life! More
I made my appointment by phone for recall #22S06 (backup camera). When I arrived I was told I had to leave the car, preferably over night. This was not possible because I had other commitments that aftern camera). When I arrived I was told I had to leave the car, preferably over night. This was not possible because I had other commitments that afternoon. The service writer said the person accepting my appointment should have informed me that the recall would take considerable time to complete. While I was in the service department it was suggested to me that I not reschedule until after the "snowbirds" leave because they are too busy in the winter. More
Love coming to Coconut Point Ford. Jorge at quick lane is amazing. Been coming for years. Jorge at quick lane is amazing. Been coming for years. More
Solid experience. Some confusion initially about check engine light and when the problem was occurring, but Skye did not charge me for time. Brought the vehicle back Some confusion initially about check engine light and when the problem was occurring, but Skye did not charge me for time. Brought the vehicle back in when problem recurred and took care of it. Great communication, very accommodating. Vehicle returned looking cleaner than when dropped off with complimentary wash. Got us in initially within 2 weeks, much faster than other area Ford dealers. Very happy. More
Service Center was Fantastic! My Service Advisor, Skye French, explained the process, kept me up to date with the work on my truck as well as how my CNA National Vehicle Service C My Service Advisor, Skye French, explained the process, kept me up to date with the work on my truck as well as how my CNA National Vehicle Service Contract would handle my claim. Everything from my repairs to my car rental was handled very professionally. Could not be more Pleased! Did I mention, the truck drives GREAT! More
As usual, Skye got me in for service quickly, and had the repairs done earlier than expected. She is always straightforward and accurate in her service writer work! Excellent! repairs done earlier than expected. She is always straightforward and accurate in her service writer work! Excellent! More
Courteous efficient, knowledgeable, helpful, caring, wonderful. Thank you- you’re the best!!! Happy holidays all wonderful. Thank you- you’re the best!!! Happy holidays all More