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Coconut Point Ford - Service Center

Estero, FL

4.5
763 Reviews

763 Reviews of Coconut Point Ford - Service Center

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January 19, 2024

The service was good and the communication was very good. Thecenter was busy and the staff made sure that I was aware of that. More

by FEM3243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nehila
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Highly suggest mechanics use a paper floor mat in the vehicle when servicing it. My floor mat was absolutely filthy after servicing. Service advisor arranged for a free car wash and had them clean the fl More

by PUTTING.GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service advisor. 5 stars
January 18, 2024

All went as scheduled and on time . All was explained after and done to my satisfaction More

by MILLARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Diego
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I was given a BS $8400 quote with absolutely no explanation. $2500 worth of parts (which I can order to pick up from you for $1500) and what?? 6k in labor?? No chance More

by NICKQUNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Very friendly, helpful. A great experience all the way through the process of getting my car fixed. More

by JEFFWETZEL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
January 17, 2024

The Coconut Point Ford team in the quick lube department, performs quality work, A+ Thank you More

by ICECHEFROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
January 17, 2024

Patrick provided outstanding service and showed a genuine concern for my problem. He went out of his way to squeeze me in a busy schedule and have my brakes fixed. Thanks to Patrick you have a new customer More

by bsexton2630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Saunders
January 16, 2024

I had an incredible experience at the Ford dealership. Very helpful and made it easy to pick up my car and drop it off More

by Action Door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I brought my F150 in on Saturday morning at 8. 15am and Patrick the Service Reception guy was extremely helpful, he call me to explain what was required and I instructed them to proceed but 11pm th More

by stuartringland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I felt I received personalized service. Very helpful service adviser Steve Laramie. Not pushy but suggestive of maintenance issues needed. More

by JOYCEDELANDFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Laramie
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