Coconut Point Ford - Service Center

Dishonest. Sales department said it would take care of a day running light that wasn't working soon after purchase. Service manager parked my truck around back, Sales department said it would take care of a day running light that wasn't working soon after purchase. Service manager parked my truck around back, had me wait 2 hours just to give me a $2500 estimate, he knew would be the outcome from the beginning. Sales changed their story and said they would not cover the repair. Could have been honest with me up front instead of jerking me around for two hours. More

Service department is outstanding. Steve Heinking is the absolute best. He went above and beyond to help me. Iwill refer people to Coconut Point Steve Heinking is the absolute best. He went above and beyond to help me. Iwill refer people to Coconut Point More

Your dealership has associates that are friendly and informative and very pleasant atmosphere. Its a pleasure to have my car serviced. informative and very pleasant atmosphere. Its a pleasure to have my car serviced. More

Repairs to front end were supposed to have solved noise issue. Not so. Noise persists and is coming from rear end of car. Possibly the differential. issue. Not so. Noise persists and is coming from rear end of car. Possibly the differential. More

Excellent service work and professional customer service by Skye and the dealership staff. Will continue to use them for all my work and purchases. by Skye and the dealership staff. Will continue to use them for all my work and purchases. More

Great experience in purchasing my vehicle. No pressure, sales personnel were very receptive and helpful in my purchase. No pressure, sales personnel were very receptive and helpful in my purchase. More

Tire sensor issue was not fixed during maintenance and pushed off until next time. Would not recommend. pushed off until next time. Would not recommend. More

Great service with a great tech Highly recommend this service . They come right to your home at no additional charge. What more can you ask service . They come right to your home at no additional charge. What more can you ask More

The mechanics were courteous, knowledgeable and completed the repairs timely. Thank you. Happy New Year. the repairs timely. Thank you. Happy New Year. More

Great service experience, Brian Kline is fantastic, will definitely continue to bring my Escape to Coconut Point Ford for service. definitely continue to bring my Escape to Coconut Point Ford for service. More