Coconut Creek Mazda

Coconut Creek Mazda has only been open a couple weeks and yet the dealership seemed to run smoothly. All associates were friendly, courteous and willing to pitch in. I was only coming in to get my nor and yet the dealership seemed to run smoothly. All associates were friendly, courteous and willing to pitch in. I was only coming in to get my normal maintenance on my CX5 but they asked if we could discuss a possible trade in deal. From the word go, I was treated with respect and not like someone that could be taken advantage of because I am a woman. The sales team including Sep, Santiago and Joey took time to find a car for me to test drive and begain the process of working a deal. They brought in Tony to crunch numbers and he made it clear he wanted to make me comfortable with whatever deal we were going to make. Mind you, I was not an easy sell because I do love my CX5, but Tony knew I really liked th new CX5 I drove. To help make the deal more appealing he brought in Hahan, Fabio and Mark. I was very impressed with the team work between all of the men. While yes, they were trying to make a sale, they were not trying to get me into a situation I was not comfortable with financially. The never tried to upsell or downsell of that matter. In the end, after running the numbers with my husband over the phone, we were not able to make a deal. That said, all of the gentlemen mentioned above did not once treat me with ill will. Instead, they thanked me for coming in and taking the time to try and make a deal. They encouraged me to come back in the future and reminded me that I am a loyal customer even though I did not make a purchase today. It was all in all a very good experience. Lastly, my service advisor Jennifer was friendly, knowledgeable and is a good example of what good customer service looks like. She took time to discuss my service needs and made sure I got what I asked for. The mechanics that installed my new battery and wipers, at the last minite, as they were closing the shop, were also friendly and professional. It goes without saying I will certainly return for my future maintenance needs and when we are finally ready to get into our next New Mazda. Thanks to everyone at Coconut Creek Mazda. I appreciate the personalized service and I will be back. More

The service at Coconut Creek Mazda was absolutely wonderful. My salesman Romando Townsend was a gem. Love my new Mazda CX50. Will definitely return whenever the time comes. 🥰 wonderful. My salesman Romando Townsend was a gem. Love my new Mazda CX50. Will definitely return whenever the time comes. 🥰 More

A roller coaster to success! My wife and I visited the dealership on Friday night to make a deal for two new vehicles. Unfortunately, the desired colors were not available. Our s My wife and I visited the dealership on Friday night to make a deal for two new vehicles. Unfortunately, the desired colors were not available. Our salesman, Ty, offered every option to make us happy. We test drove several cars and decided on different models. Unfortunately, due to a mis-communication, a deal was struck on an incorrect trim of one of the models. That's where Tony stepped in. He couldn't have worked harder to make things right. His commitment to satisfying us was unparalleled. Once everything was cleared up, we visited Alex's office to complete the paperwork. He made the process fast and simple. We left that night, very excited about our purchase. Thank you all for your exemplary efforts!!! More

Caleb is personable and kind. You can tell he’s passionate about what he does. You can tell he’s passionate about what he does. More

I had a wonderful experience with Richard, he was so helpful and helped me pick out the car of my dreams! helpful and helped me pick out the car of my dreams! More

Brandon was very helpful and committed in delivering a good service, even when it is challenging to deal with all the paperwork in a short period of time, he was able to make us feel we were taken care of good service, even when it is challenging to deal with all the paperwork in a short period of time, he was able to make us feel we were taken care of, and went beyond on learning to install a car seat for my child to transfer the one I had in my old car to the new lease, appreciated it! More

The dealership was very accommodating and made me feel welcome. The staff is very knowledgeable and the selection of cars was plentiful. welcome. The staff is very knowledgeable and the selection of cars was plentiful. More

Top notch! This is my 4th Mazda. Went above and beyond to get me the car I wanted at the price I wanted. Frank and Brandon were terrific!! This is my 4th Mazda. Went above and beyond to get me the car I wanted at the price I wanted. Frank and Brandon were terrific!! More

Brandon was a great help and got me into my brand new Mazda 3 I am thrilled thank you coconut creek Mazda Mazda 3 I am thrilled thank you coconut creek Mazda More

Frank, the sales manager, made my car buying experience smooth with his knowledge and quickness to get involved. The dealership is beautiful, with awesome people such as Frank making it look Even better! smooth with his knowledge and quickness to get involved. The dealership is beautiful, with awesome people such as Frank making it look Even better! More