Cocoa Hyundai
Cocoa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Hyundai is calling, don't ever answer the phone! Relentless phone calls from the sales staff with one scam after another. They'll say anything to get you to come to the dealership. Salesman disappe Relentless phone calls from the sales staff with one scam after another. They'll say anything to get you to come to the dealership. Salesman disappears during your negotiations and watches TV or chats with staff or has a snack. All to wear you down to you to get you to buy. I've been told amazing stories by the staff to help get me to buy. I've had one salesman tell me how pissed off he was because I didn't buy a car when I said I would. Was that his plan, make me feel bad for him?! I was promised a gift card before and after my purchase. I'm still waiting for it. Just another scam to get you there and keep you there. More
Sales Experience was good, Financing was not. In the beginning of the financing portion everything was just fine, he was polite and friendly and willing to explain things. Once I turned down the e In the beginning of the financing portion everything was just fine, he was polite and friendly and willing to explain things. Once I turned down the extended warranty coverage which would have raised my monthly payment by about $50, his attitude changed. From then on he acted like he just wanted to get me out of there which i'm sure has to do with him not receiving incentives based on sales of extended coverages. During the process in the office I repeatedly asked about my interest rate and my monthly payment, making sure that they would not change due to some technicality in the wording of the document. I was told that was the rate and my payment was going to be X amount of dollars. Two days later I received a call saying that i needed to come in and sign papers agreeing to an increase in my interest rate. I was then told that I signed papers saying that it could increase and when I asked to have those faxed to my lawyer for review, I was asked what my problem was. I stated that i had agreed to a monthly payment and an interest rate and asked over and over again if it would change and was told no. I will admit that he worked to keep my payment the same even with an interest rate increase but the overall attitude I received about it was uncalled for and unprofessional. When i eventually came in to sign the papers, i brought my wife with me who is a lawyer and had her read through the document that I signed supposedly saying that my rate could increase and when she pointed out that nowhere in the document did it say that was the case, he looked at the other employee in his office and rolled his eyes and then told us that it was inferred. At no time was he able to point out exactly where it said that I agreed my rate could increase which means either he has no idea what he's doing or he was lying. My sales experience was fine and if it wasn't for this issue, I would have left a 5 star overall experience rating. More
Cocoa Hyundai is Fantastic to Work With! Talk with Wayne and you will be very pleased with every aspect of the transaction. He will be straight forward with you, professional and respectful. Talk with Wayne and you will be very pleased with every aspect of the transaction. He will be straight forward with you, professional and respectful. More
Repeat customer, fifth purchased A new , clean & client friendly store to do business. The dealership had a large selection of both new and used cars to choose from, as well as one st A new , clean & client friendly store to do business. The dealership had a large selection of both new and used cars to choose from, as well as one stop shopping ,i.e. Financing More
Great place to buy a car and I would recommend a friend to buy a car from Cocoa Hyundai. Chuck was a great salesperson. Keep up the good work. place to buy a car and I would recommend a friend to buy a car from Cocoa Hyundai. Chuck was a great salesperson. Keep up the good work. More
Great team We dealt with the internet sales team and Carlos Lopez. They went over and above to make the deal work. We had a budget and they were able to deliver We dealt with the internet sales team and Carlos Lopez. They went over and above to make the deal work. We had a budget and they were able to deliver the complete sale to our satisfaction. They followed up to make sure we were happy. We can't find fault with our treatment and Carlos is a top notch employee, very low key, no pressure. The financing aspect was pretty painless and Brian tried his best to satisfy us. More
plesent Very capable young and new salesman, was never pushy, knew just what I wanted, and had it on the lot with all the accessories that I wanted, Very capable young and new salesman, was never pushy, knew just what I wanted, and had it on the lot with all the accessories that I wanted, More
Best dealership around Second car we have purchased, fourth my family has. We have become part of the family and have no plans on leaving anytime soon. Please keep up the Second car we have purchased, fourth my family has. We have become part of the family and have no plans on leaving anytime soon. Please keep up the awesome and amazing work. More
Real shifty Bought a car on Monday 11/16 evening. Shook hands on my trade in. Saturday morning I get a call saying they need an extra $1,000 by Monday 11/23 o Bought a car on Monday 11/16 evening. Shook hands on my trade in. Saturday morning I get a call saying they need an extra $1,000 by Monday 11/23 or they want the car back or they'll start charging me as a rental $80 a day until it's returned. Do not trust them! Very unhappy. Cried the whole week. More
Very Satisfied Customer Salesman Dustin was awesome, wish the finance person ( who was very nice ) just took a little bit more time going over the documents. Love the car ** Salesman Dustin was awesome, wish the finance person ( who was very nice ) just took a little bit more time going over the documents. Love the car ** More