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Cocoa Ford
Cocoa, FL
194 Reviews
Cocoa Ford in Cocoa, FL, is proud to be an automotive leader in our area. Since opening our doors, Cocoa Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Cocoa Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Cocoa Ford offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Cocoa Ford has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Cocoa Ford offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 194 reviews
July 24, 2024
Charged $200. 00 for analysis on my car. Told me it was module which would cost $1,200.00. I got a second opinion. The module was fine but it was something else 00 for analysis on my car. Told me it was module which would cost $1,200.00. I got a second opinion. The module was fine but it was something else. $500.00 fix. After submitting feedback to ford I received a call from the service manager. He looked into it, apologized and gave me a full refund. More
by cpsiegel
Employees Worked With
service guy
July 12, 2024
Great service every time. I take my vehicle in for maintenance. I will continue with Ford every time. I take my vehicle in for maintenance. I will continue with Ford every time. More
by ConnieBayne1
Employees Worked With
July 02, 2024
Called me to set up a mobile appointment. I didn’t have to go to the dealer, they were able to come to my house and perform the recall work in my driveway. Kudos to Cocoa Ford service team!! I didn’t have to go to the dealer, they were able to come to my house and perform the recall work in my driveway. Kudos to Cocoa Ford service team!! More
by Timboltz1969tim
Employees Worked With
Scott the tech
June 28, 2024
Andrew in the service department was able to get me a loner while they repaired my engine. and because they were so nice about it my next purchase will be at Cocoa Ford, that's gonna be in 2025 when I bu loner while they repaired my engine. and because they were so nice about it my next purchase will be at Cocoa Ford, that's gonna be in 2025 when I buy a brand new car. thanks again More
by Studiobfl
Employees Worked With
Andrew Saville
June 27, 2024
My dealings with Cocoa Ford have been have been better than any dealership I’ve been with before That’s because of Sue n the body shop She is knowledgeable and friendly Sue gives me the feeling that sh than any dealership I’ve been with before That’s because of Sue n the body shop She is knowledgeable and friendly Sue gives me the feeling that she cares if I am safe and satisfied More
by Loquop
Employees Worked With
Sue
June 18, 2024
Very efficient and quick service for the recalled repair. Appreciate the ride home after turning in the truck. Appreciate the ride home after turning in the truck. More
by Jjburke007
Employees Worked With
June 14, 2024
Andrew and his service team are fantastic and truly exceeded our expectations. We had a minor tail light problem. New light housing installed very quickly and efficiently and we were on our way! Highly exceeded our expectations. We had a minor tail light problem. New light housing installed very quickly and efficiently and we were on our way! Highly recommend Cocoa Ford for Quick lane or Full on Ford service! Thank you Andrew More
by firemanL25
Employees Worked With
Andrew service advisor
June 03, 2024
Very friendly people and quality work. Love that they keep you informed about the status of the work being done and when you can expect the job to be finished. Love that they keep you informed about the status of the work being done and when you can expect the job to be finished. More
by joanrap
Employees Worked With
