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Cocoa Ford

Cocoa, FL

4.8
192 Reviews
Cocoa Ford in Cocoa, FL, is proud to be an automotive leader in our area. Since opening our doors, Cocoa Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Cocoa Ford will get you into the car or truck you choose with professionalism and attention to your needs. Cocoa Ford offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Cocoa Ford has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Cocoa Ford offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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1360 W King St

Cocoa, FL

32922

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Showing 192 reviews

August 25, 2023

Your price went up, from under $50 previously to over $70 now. Plus, you no longer give me a Red/Yellow/Green checkup summary at the end. More money + less benefit = I’ll be going elsewhere from now on. More

by Joycejoedowning
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, doesn’t matter
August 25, 2023

Very expensive for the service. Technician left parts in my engine compartment. I found days later More

by Bestsolution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

had a diesel oil. i was not happy with the new owner going up so much. on the cost. I will be doing my own oil change before i will bring it back to cocoa ford.$189.00 More

by Northl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

8:45 appointment. 9:45 still waiting to start the oil change. Rep said the delay is like waiting in your doctor’s offfce for an appointment. Left without getting the s More

by Hitoby69
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

My service visit was scheduled about 4 weeks in advance, Oil change and rotate tires. I bought the tires there 5000 miles ago. I was told the new owners were not honoring free rotation since they bought the More

by Gordonmark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daraius Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

I have purchased at least six vehicles at Paradise Ford. Absolutely no complaints. Check them out. More

by wjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
October 21, 2021

My truck is having transmission problems and I was told that I could not have it checked out till January 2022,the lady didn't care said that only had one person working on transmissions,I told her that th More

by sknij
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lady behind the counter
June 23, 2021

The best people to work with. If there's a problem they will fix it. I'm not a fan of dealer but I will go back because they do that they say no if and or buts. A pleasure working with them. More

by Kentfb55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and John and Peter
July 01, 2020

Great experience with trade-in and new truck purchase Had a great experience with salesman Craig Hiller...owner Joe also. Very fair on trade-in and new truck purchase. Follow up on questions was great an More

by Roger R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hiller and Joe (owner)
June 07, 2020

What a great dealership! From the owner to the lady that greets you at the door! Above and beyond in every aspect of buying a vehicle, so much so we purchased two family vehicles!! And we hate car shopping More

by Straight30
Recommend Dealer
Yes
Employees Worked With
The whole team, including the owner!!!
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