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Cochran Volkswagen South Hills

Pittsburgh, PA

not yet
rated
228 Reviews

2755 West Liberty Avenue

Pittsburgh, PA

15216

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Showing 228 reviews

December 18, 2013

I have purchased cars for 50 years and this was by far the most "painless' dealer experience of all. I picked a car from your website and called about it. Mike and my wife handled most of the transaction More

by gamerpaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
delana, Mike Krebs
December 13, 2013

This is the 3rd car I purshased in 2 years and the sales staff again went above and beyond for me. The dead that Paul Kaseman gave me bead 2 other dealerships in the ared woth out any negoations. My salespe More

by ckitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandee Stratigos, Paul Kaseman
December 03, 2013

I had an older Volkswagen and it was time for an upgrade to something new. I chose VW again and had my eyes set on a specific black on black GLI Autobahn for my first car that was all mine. Brandee Stratigo More

by MegM7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandee Stratigos
November 30, 2013

From the time we arrived Jaelyn made our experience a very pleasant one. We were able to test drive and re-test drive as needed so we could make a decision we were comfortable with. She responded to cal More

by jantaylor61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaelyn Thurner
November 18, 2013

Truly exceptional customer service; from having an honest and quality dialogue about my needs, to the support in finding the right financial options. Everyone at Cochran VW provided a high level of care, Bra More

by anon777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandee Stratigos, Paul Kaseman, Steve Storino, Josh Barszczowski
November 15, 2013

I have had nothing but pleasant dealings with this service center. Frank Schrello is always courteous and clear in his explanation of what needs done to the car. I am never hesitant in taking my car t More

by barby36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Schrello
September 29, 2013

Scott Kruman's friendly, professional, and honest and straightforward manner made my whole experience of purchasing a new VW Passat a pleasant and enjoyable experience. I would definitely recommend him More

by angels80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey (Scott) Kruman
September 25, 2013

Bought a new 2013 with paint damage. Sales person was excellent and said paint would be fixed. Kept car for 3 days and touch up paint was applied and new scatches appeared in clear coat and white residue More

by moviechick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandee Stratigos, Paul Kaseman
Oct 11, 2013 -

Cochran Volkswagen South Hills responded

Dear Ms. Ammon, We understand your disappointment over your vehicle issues and the inconvenience you've experienced. We're very sorry for your troubles during these transactions. Thank you for letting our North Hills VW team handle your repairs as we understand this location is more conveniently located to your workplace. The repairs to your vehicle have been completed at no-charge, and a free loaner vehicle has been provided during this time. We want you to know how important you and your business are to #1 Cochran, therefore we’ve also attached a rear spoiler to your vehicle at our expense. We thank you for your patience and appreciate the opportunity to make things right. We hope you’ll let us continue to win back your trust. Sincerely, #1 Cochran Customer Care Team

September 13, 2013

This car buying experience was far superior than I have ever experienced before. Not only did Scott find me the right car, he also made sure I was leaving with a great deal. Very knowledgable and ready to More

by Bdlape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey (Scott) Kruman, Josh Barszczowski
September 12, 2013

Mike was great! Everyone was really nice and helpful. I'll be happy to recommend your dealership to anyone looking to buy a new VW. More

by Tashapokrzywa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krebs, Josh Barszczowski
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